Times are changing now, and there are demands for student portals, integrations with Student Information Systems, the ability to capture electronic transmissions, the need for extensive workflows, and quite frankly, the ability to work more efficiently. More work has to be completed by less people. In most cases, staffing levels have been reduced.
The problem is, most systems currently installed in these institutions were built by Hershey, ImageNow, Nolij and other client server technology software manufacturers, and were built for specific purposes, primarily to eliminate space.
However, In order to meet the demands for campus-wide ECM solutions, there is a need to move from client server platforms into true n-tier architecture products, where standard document imaging has been integrated with Web Content Management, where records management and digital asset management is all part of a suite of products. Content needs to be ingested at the beginning of the process and pushed to knowledge workers.
In today’s world, content is not about scanned pieces of paper, it is not about bar code indexing, or OCR technology. Universities are demanding products that are versatile and can be supported by a light IT staff. The cost to repeatedly introduce an RFP for every IT need has been realized. The requirements now set forth in an RFP for content management solutions far surpasses the ability of the traditional scan, store retrieve systems of old.
The new technologies available in Enterprise Content Management platforms will be demonstrated at the ACCRAO conference in Seattle, the 14th through 16th of March. At booth 106, you will see how a student portal will work. At the ImageSource presentation Tuesday evening at 5pm, you will see the inner working of the system designed for San Jose State University, due to go live early spring.
Chief Solutions Officer