Most departments are looking at ways to solve their individual needs and challenges. They have a hard time looking at the organization as a whole to consider how their issues are similar to those in other departments.
While budgets often direct the decisions of each department, the cost effective way to look at a project is to consider the entire organization. Putting a finger in a leak is a short term solution. Enterprise Content Management demands that the needs of the entire institution or organization is considered before a decision is made. Point solutions that address a single application result in the implementation of three, four and even five products that dramatically increase the cost of support, hardware requirements and implementation.
Chief Solutions Officer