Capture, Connect, Share

That was the resonating thought left on people’s minds after attending Nexus 2009 at the Meydenbauer Center in Bellevue, WA. The ILINX product line is a unique product offered only by ImageSource, Inc. It’s a flexible web-based capture software suite that allows a distributed capture solution. It has no volume licensing, so there is no limitation on how many documents are scanned. Attendees were very impressed with the ILINX products and how they co-exist with other capture software in the same environment.

“It so easy to become complacent with our day to-day routine, sometimes you need something to shake you and rejuvenate you! This is what our Nexus conference does for me. It gives me a chance to meet my customer and to be remind that what we do improves peoples work environment and in essence we improve our customers’ lives at work and we all know we spend more time at work than anywhere else so we are improving lives! I get a chance to see how our customer are excited about the changes in the market places and they are genuinely excited about improving their environments.“ – Ruben Kerson, Inside Sales Manager at ImageSource

Until next year everyone!!

Andrea Latham, CDIA+
Inside Sales
ImageSource, Inc.
Phone 360.943.9273
www.imagesourceinc.com

 

Document Capture Tools

Scanning your documents into a Document Management System is a great way to improve efficiency and reduce the amount of paper in your office.  And, depending on what kind of paper you are scanning, there are lot of document capture tools available.  Tools such as Full Text OCR, Zonal OCR, and ICR can greatly reduce time spent indexing and validating your documents once they are scanned.

Full Text OCR (Optical Character Recognition) is software that captures every character in the document being scanned and processing it into a fully searchable PDF.  One effective use of this technology is when government users needing to search hundreds of pages of agendas and meeting minutes for a certain topic.  The process of searching these documents is quite time-consuming and most OCR processing occurs overnight when there is less use on the company’s day-to-day activities.

Zonal OCR is similar in that it captures information, but in this case, the software is programmed to look in the same location or “zone” every time.  This is helpful when scanning in documents where the information is in the same location, such as an invoice number.  Most invoices are in a set format so zonal OCR is very effective in this scenario.  When the operator is validating this information, the Zonal OCR zooms in on the zone area that has been predetermined where the information is captured from so they can easily read if the information captured is correct or not.  Hence, one of the biggest advantages of Zonal OCR is that it improves the efficiency of searches which translates into a savings of both time and money.  Some software available that features Zonal OCR also allows the user to draw a box to establish a zone around required text rather than typing in keywords therefore allowing the document to be automatically indexed.

ICR (Intelligent Character Recognition) is the ability for the software to read hand-written information and process this into searchable information.  This is especially beneficial in the financial industry.  And although this tool can be very useful in some situations, the error rate is much higher because handwriting is so varied from person to person.

Andrea Latham, CDIA+
Inside Sales
ImageSource, Inc.
Phone 360.943.9273
www.imagesourceinc.com

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Using ILINX to Integrate with ERP Systems

Enterprise Resource Planning Systems (ERPs) integrate all data and processes of an organization into a unified system. A typical ERP system will use multiple components of computer software and hardware to achieve the integration. A key ingredient of most ERP Systems is the use of a unified database to store data for the various system modules. Most ERP Systems implementation require the standardization of business processes to match the system modules. Although this standardization is difficult during the first implementation, upgrades are quick and relatively inexpensive because of the standardized processes and modules. The process improvements this type of standardization enables are substantial. An imaging system allows you to bring this standardization of processes to your document handling.

ILINX Integrate is designed to complement a wide variety of enterprise systems. One of the biggest uses of ILINX is to provide imaging or document management functionality as a ‘bolt-on’ to existing ERP platforms. When the system integration is done right, most users do not even know they are using ILINX Integrate.  It simply appears as if every needed document is stored right in the ERP system.

In addition to the ROI provided by the imaging itself, it also allows the most basic business processes to be enhanced through workflow applications. Enterprise Resource Planning (ERP) provides financial software that facilitates sharing information within the company whereby all departments or divisions can see what is transpiring elsewhere in the company. ERP provides transparent information management so that every division is apprised of events as they happen.

Integrating ERP with document imaging technologies using ILINX power and transform a business into a dynamic enterprise.  To learn more about how ILINX products can enhance your current solution, please register for Nexus.

Andrea Latham, CDIA+

Inside Sales

ImageSource, Inc.

Phone 360.943.9273

www.imagesourceinc.com

 

Going Green with Document Imaging

Green business isn’t just talk anymore!  Many companies today are working on Green Initiatives to make them more environmentally friendly.  One popular initiative is to go “paperless” and implement a document imaging system.  What could be more environmentally friendly than saving some paper, hence saving trees?  Document management reduces paper creation, storage requirements, and travel costs.  Online forms and signature eliminate paper at the source.  There are many resources on Green Initiatives in the document imaging world provided by participating in groups such as AIIM, ARMA, and attending conferences that discuss these initiatives such as the ImageSource conference, “Nexus.”

When it comes to deciding what kind of scanners you need for your document imaging system, many companies are taking a harder look at which manufactures are producing environmentally friendly equipment.  Some concerns include what type of chemicals used in the products, energy-saving modes, duplexing options, and if the manufacture recycles.  Compared to other office equipment, (According to the EPA)  a scanner consumes significantly less energy than a photocopier, resulting in lower green house gases.

American office workers use four million tons of copy paper annually, equivalent to 10,000 sheets of copy paper per worker.  If the United States were to reduce office paper by 10%, 1.6 million tons of greenhouse gases could be eliminated, the same as removing 280,000 cars from the road.  As more companies implement document management systems, their paper creation and use goes down and therefore create less greenhouse gases.  Although our world is far from being completely paperless, we are surely making great strides in that direction and lessening our footprint on the environment in the process.

Andrea Latham, CDIA+

Inside Sales

ImageSource, Inc.

Phone 360.943.9273

www.imagesourceinc.com

Use ECM Training to Maximize Your Investment!

Have you ever bought a VCR, Stereo, DVD Player or any high-end electronic gadget?  It normally comes with a fancy remote control or interface with multiple options on it but all you really want to do is watch a movie. You would be just as satisfied for the moment with just two buttons, “stop” and “go”.  At home the extra functions may improve our lives or they may not.  They might be just for fun.  But either way what extra features you don’t use or know about, doesn’t hurt you..usually.

Many companies approach their imaging systems the same way. It does what it does from the day it was enabled, it works and that’s it. When they hear about other peoples’ systems, they wish their system could have similar functionality… and maybe it does, but who has the time to figure that out?

Take the time to maximize your investment!  It was worth it to someone in your organization to make the investment initially, so why wouldn’t you use it to its full potential?  Well you might not for the same reason humans don’t do most things – a shortage of Time .  Time is important and once you dive into exploring your current software who knows how long it will take or if what you are focusing on will benefit your existing process?  At ImageSource, we have found that the most important and undervalued item with an imaging system is training.  With professional training, concerns can be addressed in a focused environment and a structured time frame. Our most successful customers realize the benefits and importance of training, both initial and on-going training.

Often when customers contact us looking for additional hardware and software, we can ask some probing questions and discover that the issue may resolved by scheduling a consulting day to review their installation and recommend best practices for their environment.  Paying for one or two days of training is definitely less expensive that investing in additional hardware and software products that may not even be successful.

Taking responsibility for your components isn’t easy, and you can simplify the process by receiving professional training/consulting that will inform, educate and assist you to the right path of choice sooner rather than later.  Additional training and professional services consulting are offered at ImageSource – you might be surprised what is discovered!

Professional training provides knowledge.  Knowledge is power.

Andrea Latham, CDIA+

Inside Sales

ImageSource, Inc.

Phone 360.943.9273

www.imagesourceinc.com

Network Scanners, Living in a Connected World

Fujitsu fi-6010N

Network attached scanners have been available for quite a while. But the early version were extremely limited and didn’t always work as expected. The current version of network scanners come with a good sized user interface, touch screen or Keyboard and usual have a version of windows imbedded allowing for an easier setup and a familiar feel. These new units allow for quick deployment in a low volume setting and they are easy-to-use and they manage, secure, and operate as stand-alone solutions.

Many different manufacturers offer a network version of their scanner line.  Canon offers a great Network Scanner, the ScanFront 220.  With Fujitsu’s networthis scanner, you can simplify and standardize document management across your local branches or across the globe. Simply load your documents, log into the network, select the destination, and press the scan button.  It allows many users to access the network via one scanner using their person authentication logons.  Specific user settings can restrict the types of documents the user has access to scan, index, and view.

 

k scanner, the fi-6010N, includes many enhancements for greater ease of use, simplified device management and additional security feature for compliance or to assist with adherence to regulations.  This network scanner provides functionality including scan to e-mail, network fax, folder, printer, FTP website, and searchable PDF in a small footprint which enables document sharing amount departments or the entire enterprise.

The Kodak Scan Station 500 is designed as a walk-up capture station that requires minimal user training and is easy to use. The Scan Station 500 is a standalone solution that works with an existing network and makes use of existing network shared services to communicate with other network devices or destinations. The color touch screen is easy to use and allows you to

 

No matter which network scanner you think might work best for you or your organization, having the ability to scan directly to your network without the requirement of a PC is a great innovation in the document imaging environment.  You can purchase all these types of network scanner at ImageSource, Inc.quickly send your documents via email, fax, to networked drives, networked printers or USB flash drives.

Andrea Latham, CDIA+

Inside Sales

ImageSource, Inc.

 

 

 

Highlight on Canon Scanners

This week we are going to talk about Canon and their line of High/Mid/Low-volume, and check scanners.  Canon scanners are usually priced very competitively.  At ImageSource we also manage scanner service repair and Canon’s are just as reliable and have the same loyal following as other brands.

Canon scanners offer the kind of high-performance features that make converting paper documents easier. Like high-speed precision feeding technology, compact design, high-speed color capability and even flexible configuration options.

Canon’s highest volume scanner is the newly released DRX10C, which rivals the competition with an impressive 128 pages per minute scanning speed in both color and black and white.  Great image quality comes from the onboard image processing chip that can handle multiple image processing functions.  It also boasts the industry’s first dust-free scanning system which prevents dust particle from adhering to the sensor glass.  This minimizes manual cleaning for the end-user thus reducing time spent maintaining the scanner.  This robust design allows for up to 60,000 scans per day meeting the demands of production level scanning.

The rest of the Canon scanner line includes 18 models ranging in speed from 20 ppm up to 112 ppm.  This expansive variety of models allows the end user to find the perfect fit with speed and design for their document capture or distributed capture solution.  Canon also provides 3 different models of check scanners, which is a niche that most of the other well-known scanner manufacturers do not venture into.  This can be very beneficial for those in Billing and Accounting areas of business that deal mainly with processing large quantities of checks.  Having a true check scanner give you the option of reading the MICR codes on the bottom of the checks.

One noticeable difference with the Canon scanner line is that they do not ship with Kofax’s Virtual Rescan (VRS) technology that many of the other manufacturers include as a basic with their standard packages.  It can be added on to any of the scanners as an aftermarket upgrade, so not bundling it with VRS cuts down on the cost.  Talk about flexibility.

And…Finally network scanners with new technology have arrived!  Stay tuned next week for our blog about Network scanners, including those offered by Canon.

Andrea Latham, CDIA+

Inside Sales

ImageSource, Inc.

Phone 360.943.9273

www.imagesourceinc.com

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Document Capture with Bowe Bell & Howell

Bowe Bell & Howell NgenuityThis week we are going to focus our attention on the Bowe Bell & Howell brand Document Scanner.  They are known for their presence in the high-production environment, and with their work-horse 8000 series scanners, BB&H can really enhance your document capture solution in a production environment.

Bell & Howell recently launched the replacement to the 8000 series line with the “Ngenuity” high-production scanner.  These 4 models of the Ngenuity were redesigned to include some of the latest technologies and to make maintaining this scanner much easier for the end-user.  For example, the lamps in the Ngenuity have been replaced by LED technology so they last the lifetime of the scanner and require no warm-up time.  That eliminates the end-user having to purchase these consumables and replacing them on a regular basis.

The internal construction of this scanner is still all stainless steel and now includes a straight paper-path option to reduce jamming and feeding issues.  You now have the option of using two separate paper paths making the scanner more flexible for accommodating your scanning needs.  The Ngenuity also has an unlimited daily duty cycle (number of pages that it can scan per day without reducing the life expectancy of the scanner), which is a great feature not offered by many other manufacturers

Even if you have a lower production or distributed capture environment, Bell & Howell offers their Truper and Sidekick models.  The Truper 3200/3600 models are rated at 67 ppm (pages per minute), the Sidekick 1200 rates at 23 ppm, and the Sidekick 1400 at 43 ppm.  As a point of interest, the Truper made the Guinness Book of World Records for the Longest Scanned Document – an astonishing 3,875-foot document.  Many organizations use the Sidekick models in their distributed capture solutions so branch offices to scan their documents and send them electronically to the home office.

So no matter what kind of document capture solution you might have in place in your organization, B&H has a scanner that can fit your needs.  And ImageSource is a reseller of the BB&H scanners, here to help answer any of your imaging and document capture questions.

Andrea Latham, CDIA+

Inside Sales

ImageSource, Inc.

Phone 360.943.9273

www.imagesourceinc.com

Highlight on Fujitsu Scanners

We thought it would be a good idea to spend a few weeks highlighting some of the different scanner manufacturers and what kind of equipment and service they offer and the benefits of purchasing their product.  This week we are going to cover Fujitsu scanners.

Fujitsu offers a very wide range of scanner models from the ScanSnap S300 which is rated at 8 pages per minute (ppm) all the way up to the 5900C, which is rated at 100ppm.  For a more complete list of the Fujitsu models available, click here.  The majority of Fujitsu’s mid-range scanners come with an on-site 3 month Next Business Day response warranty.  They also come with a nice package of software including:  Kofax VRS, Adobe Acrobat Standard, and ScandAll21.  Also, most of the scanners are now Dual Interface: Ultra SCSI & USB connectivity, see blog about USB vs. SCSI scanners.

A couple of the newer models that Fujitsu has released, the 6670 and 6770, have 15,000 page daily duty cycles.  That means that they can scan 15,000 pages in one day and not shorten the life span of the scanner.  That is about twice the daily duty cycle of the models they replaced, the 5650C and the 5750C.  That high of daily duty cycle is quite good for a scanner in its price range.  For the lower volume and price range, another two new models are fi-6130 and fi-6140. These little workhorses scan 40ppm and 60ppm and an optional Flatbed can be purchased separately for both models.

Other benefits of the Fujitsu scanners are the service offerings. Fujitsu is one of the few remaining scanner manufacturers that maintains their own warranty and post warranty contracts. This permits for high availability of quality phone support prior to an on-site repair call as well as high availability of parts when and if an on-site service call is needed. Fujitsu service offerings range from Basic coverage (any hardware failure that isn’t consumables, see blog about the difference between parts and consumables) to the more elaborate ScanCare package. ScanCare is a more comprehensive contract which can include several Preventative Maintenance (PM) visits per year and consumables kit(s) depending on the model. First time buyers can sometimes experience sticker shock over the cost of some of these contracts but once you calculate the guaranteed PM visits, the consumables and the end user training,  you should be able to quickly gauge the value. Plus to replace a major part on scanners can often run into the thousands of dollars.  Contracts are much cheaper than replacement scanners and if it’s a mission critical scanner can you really afford not to be covered?

Andrea Latham, CDIA+
ImageSource, Inc.
Phone 360.943.9273
www.imagesourceinc.com

 

 

What is the Difference Between Parts and Consumables?

When you own a scanner, or multiple scanners, you are responsible for keeping that equipment running efficiently by keeping consumables on hand.  The components of a scanner that touch the paper and are designed to wear out and be replaced every 3-6 months are called “consumables.”  They are different to what are referred to as “parts” of a scanner.  Consumables are designed this way to maximize the performance of the scanner and are end user replaceable, meaning you don’t have to be tech savvy to perform the operation.

The most common types of consumables are rollers, lamps, and pad assemblies.  Depending on the scanner manufacturer (Fujitsu, Bell & Howell, Canon, Panasonic, Kodak, etc..), you may have to replace one or more at least a couple times a year.  When a scanner starts jamming or double-feeding paper, the most common cause of this problem is usually worn out consumables.  Other imaging problems like: no longer reading bar codes, poor OCR results, or getting an optical alarm can usually be solved by replacing the lamps

When a scanner has a maintenance contract in place, it usually just covers the parts and not the consumables.  ImageSource receives a lot of calls from customers asking why the consumables are not covered and parts are.  The answer is because the consumables are almost always end-user replaceable and must be replaced much more often than parts.  And if your scanner is under maintenance, it’s usually required to have parts replaced by a certified technician.  See our blog on benefits of having a maintenance contract.

Not sure where to get parts or consumables for your scanner?  Contact ImageSource, they are happy to help!

Andrea Latham, CDIA+

Inside Sales

ImageSource, Inc.

Phone 360.943.9273

www.imagesourceinc.com

Relationships – The Ultimate “Value-Add”

One objection we hear almost every day as a Sales representative from a Value Added Reseller (VAR) is “I can get that scanner cheaper online!”  While that may be true in some cases, it may not always be in the customer’s best interest.  That’s when we discuss the benefits of purchasing from a VAR.

VAR’s focus on front end capture solutions as well as the hardware. When choosing what type of scanner to purchase, it is very important to take into consideration what front end capture and back end software you will be utilizing.  You want to ensure the scanner will compliment everything you currently have in place for your document imaging solution.

When purchasing from a VAR (such as ImageSource ), you also receive depth and breadth of experience and knowledge,   not just the product itself, but the many applications and usage.  We strive to provide assistance in picking on the best piece of equipment for you and provide the buyer the opportunity to consider and compare all the options, taking into consideration future imaging growth and software applications.  And, if we don’t know the answer to the customer’s question, we know where to get it.

If you choose to buy the scanner from an on-line retailer with little or no human contact or experience, you are gambling that there will be no challenges.  Often during installation and troubleshooting – many on-line resellers may not take the time to assist you with resources and information that is needed for a successful installation. More than likely, a value-added reseller has come across this challenge before with other customers and can easily offer a solution or point you in the right direction. This is their expertise!

It is true you get what you pay for – online resellers do have a customer service telephone number but the question to ask is, “Do they have the real life experience of working with that scanner?”  ImageSource (a VAR and an Integrator) offers more than just good pricing at point of sale of the scanner…we offer information,  education and experience

Experience comes with a price, albeit small.

“The difficult we do immediately….the impossible just takes a little longer.”

Andrea Latham, CDIA+

Inside Sales

ImageSource, Inc.

Phone 360.943.9273

www.imagesourceinc.com

SCSI vs. USB 2.0 in Production Scanners

Over the course of my time selling imaging hardware, i.e. scanners, many customers ask me which is better…SCSI or USB 2.0?  Actually some don’t even ask, they insist that SCSI (small computer system interface) is still the fastest option.  Unfortunately for them, almost all scanner manufacturers have moved to using a USB 2.0 interface as option on their scanners and some are USB 2.0 exclusively.

When the first USB (Universal Serial bus) it was slower than SCSI and at times Flakey. Anyone who has ever installed a SCSI device knows that there was definitely room for improvement in this technology as well. Between double checking SCSI ID’s and triple checking the Termination you could spend quite a bit of time sorting out a SCSI install if it didn’t go right the first time. But when USB 2.0 came out it was stable and fast. In fact there is little to no degradation in speed with the scanners.  In fact, Kofax has stopped manufacturing SCSI cards all together.  VRS used to be a limitation of USB in a production environment because it required a SCSI adrenaline board interface, but now the latest versions of VRS are more versatile and work with USB 2.0 just as well if not better than SCSI.

USB 2.0 is working its way to becoming the standard in imaging technology because it less expensive than SCSI and so much easier to work with.  You also have one less point of failure with the USB 2.0 vs. the SCSI card.  So for those people with the common misconception that SCSI is faster and better, I’m here to tell you that USB 2.0 is just as good when it comes to speed and less expensive for your pocketbook. It also opens up the door to using laptops.

ImageSource, Inc. offers the all of the best names in imaging hardware – Fujitsu, Bowe Bell & Howell, Panasonic, Canon– each one with their own strengths, but all equipped with the newest and latest connectivity of USB 2.0

Andrea Latham, CDIA+

Inside Sales

ImageSource, Inc.

 

The Wonderful World of Enhanced Bar Code Recognition

Capturing and reading bar codes has been done for many years, but more recently it has expanded due to color technology.  There is more information to assist in bar code interpretation and the enhanced bar code ready is able to achieve more accurate readings of all supported bar code types at lower DPI (dots per inch) levels and varying levels of quality.  Some prospective users of this technology are not sure exactly when this process can take place, at scan time or during recognition and the answer is…both!

The EBC (Enhanced Bar Code) module is an add-on from Kofax to their Capture product, but can also be added to other Capture products as well.  The EBC can be used at scan time if that is more effective for the scanning process, but also can run at recognition if you have many scanners capturing bar code information which needs to be released and processed at the same time through the server.

Enhanced Bar Code recognition is also included in the KofaxVRS product in the Workgroup and Professional versions.  The EBC, when used directly from the VRS product can only be run at scan time, not at recognition.  So if you are in need of that capability, you may need to look into purchasing the separate EBC add-on directly to the Capture product.  If you have more than one installation of Kofax Capture, be aware that you will need to purchase the EBC module for each installation that needs that capability.

In addition, ImageSource offers www.ilinxcapture.com to compliment an existing batch capture environment.  ILINX Capture allows content to be submitted in an adhoc manner from around the enterprise and offers enhanced bar code capability.

Some of the new improvements to the EBC functionality includes the ability to work with grayscale images in addition to having improved bitonal recognition capability.  Another significant advancement is the support of two-dimensional (2D) bar codes.  If you have any questions or need more information on this or other Kofax products, give ImageSource, Inc. a call and we can certainly help!

Andrea Latham, CDIA+

Inside Sales

ImageSource, Inc.

 

Yes, There is Such a Thing as a Wide Format Scanner

For many companies and government agencies, there is a great demand for a scanner that can accommodate documents larger than 11 x 17”.  Engineering companies, architectural firms, assessor and land use departments all have large format documents they deal with on a daily basis.  The most common large format documents for these users are blueprints, maps, and architectural drawings but other uses include graphics, fine art and photography.  Trying to find, store, and organize all these huge documents can be painstaking and space consuming, so in comes the large format scanner to the rescue!

The large format scanner comes in a variety of sizes for max scan width, the most coming being 36”, 42”, and 54”.  You can also choose between Simplex/Duplex and Monochrome/Color options.  Models with different speeds and resolutions also help customize your large format scanner solution.  For example, if you need to scan in a color map with a lot of detail, you will want a color scanner with very high resolution.  Large Format scanners are available with up to 9600 dpi.

Software is  available that assist with the scanning, processing and organization of your images.  Some software even allows the scanner to integrate directly with CAD applications enabling blueprints to be scanned, edited and digitally stored.  And most large format scanners include a 2-year on-site warranty, although most are virtually maintenance free – few, if any consumables are needed to maintain the optimum performance of the units.

ImageSource, Inc. can provide information on many different large format scanner manufacturers such as Vidar, Contex,  and Graphtec.  Regardless of the brand, you can integrate large format scanners seamlessly into your existing document imaging system giving you maximum flexibility for digitizing documents of any size.

Andrea Latham, CDIA+

Inside Sales

ImageSource, Inc.

 

To Renew Or Not To Renew…There Is No Question!

The current business model for enterprise level capture software suites is not simply to sell you a product and walk away, but rather it is to become a partner. The initial purchase is the beginning of that relationship. When you invest in a software suite such as Kofax Capture or ILINX Capture, you are modifying your business processes to accommodate the features and capabilities of the product to hopefully improve you productivity.  Once these capture products become part of your work life you will want to keep up your maintenance/software Assurance/upgrade assurance, so as new versions are released, you take advantage of a new feature or simply to stay compatible with your current operating system. If it was worth investing in originally it is worth maintaining.

Some customers choose not to adopt the partner model and never buy maintenance beyond the first year. Then the day comes when the system goes down and they don’t even know where to start to fix the problem.  And in order to get the current version, the manufacture requires them to pay for all the back maintenance plus a reinstatement fee. Sure the first reaction might be to start over fresh with another product, but once you look at changing your processes to accommodate a different product, you can quickly eliminate the savings you thought you were getting in the first place.

In terms of license volume reduction, it has been my experience that the customer is only saving hundreds of dollars today with the potential of spending thousands in the future.  I think that it is a bold move by some manufacturers  to enforce the “all or nothing” approach to license renewal but it is really in the best interest of the customer to keep current with all of their licenses.  I think this was a driving force when this policy was constructed.  I think it causes a lot of work for more than one person to keep track of licenses that customers may or may not be using when they are considering just a partial renewal.  That is one of many reasons why end users are becoming more and more interested in ILINX Capture, to avoid the hassles of volume-based licensing.  The pro’s to renewing software assurance are obvious and the expenditure is nominal; the cons are sometimes surprising and the expenditure is often alarming.

Whether using Kofax or ILINX Capture, staying current gives you the comfort of knowing that you are entitled to the necessary software to upgrade when the time comes.  And partnering with ImageSource, Inc. lends the right expertise to get the job done right the first time!

Andrea Latham, CDIA+

Inside Sales

ImageSource, Inc.

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