Despite the massive amounts of investments made in information technology there is still a need for businesses and organizations to continually ask the following questions on four main strategic business drivers:
Reduce Costs: How can we complete “X” process in less time and with less cost and less labor?
Increase Revenue: What can be done to improve the customer experience while shortening the sales cycle and improving our gross margins?
Risk & Compliance: What must be in place in order to prevent unauthorized access and/or actions to our systems and data? What ability do we have to audit and report on the activities within the system?
Competitive Advantage: What can be done to give our customers a “WOW” experience? What can be done to reduce the time from sales order-to-cash to improve self-funding our growth?
The strategic business drivers listed above when reduced down to their basic elements often translate into some type of process that is driven by documents and data. There are many systems that help affect this change like Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM); however, they can often times fall short because they are great at processing data, they just aren’t equipped to deal with documents like an Enterprise Content Management (ECM) system.
What is Enterprise Content Management or ECM? The Association for Information and Image Management (AIIM) Continue reading →
What does this trend data really mean? Well, for starters, it might mean that more people will be playing Angry Birds than ever before. From a business point-of-view, tablets and smartphones are both disruptive and viewed like a Swiss Army Knife: a single device that can do many things. However, with these mobile devices, there is both the opportunity for rewards and the potential for risks. It makes no difference if the mobile device is provided by your employer or is a BYOD situation. On the whole, the same rules apply; however, there are some nuances about BYOD that invite additional risks to be mitigated. Continue reading →
I am not a fan of the cliché “Best Business Practices”. It is a very over used term and seems to imply there is some magic solution out there that will make everything better. The truth be known, best business practice is leveraging knowledge gained through experience at someone else’s expense. Why would you reinvent the wheel if someone has already figured it out? You wouldn’t. Many times I see companies selling software to customers for the sake of selling something, only to have it sit on a shelf and collect dust.
I am happy to say that the report addressed not just scanning paper records but also looked at the hundreds/ thousands of external paper documents that flow into a company every day.
At ImageSource we help address capture via ILINX Capture® Many of our customers have experienced progress towards “paper-free processes” and are achieving payback of their investment. If you are looking at addressing some of the issues that were discussed in the report – feel free to reach out to ImageSource…or me…
Megan Lane Inside Sales Account Executive ImageSource, Inc.
In June, ImageSource was named Premier Partner of the Year, 2012 for the Western Region by Fujitsu Computer Products of America. This marks a whopping ninth time ImageSource has earned this status.
You could say, without question, that ImageSource likes Fujitsu scanners. We like them because Fujitsu invests in R & D and quality control to ensure an exceptional product line that continually evolves to meet the demands of an ever changing capture landscape. Continue reading →
If you haven’t seen our National Frozen Foods customer success video yet, take a break for less than 3 minutes and see how this corporation that produces over 300 million pounds of frozen vegetables a year utilizes their Enterprise Content Management system to increase their business efficiencies.