Webinars – A great place for free information

On Wednesday, August 20th at 10:00 PST, ImageSource and Fujitsu will be broadcasting a webinar about optimizing your hardware called Proactive Scanner Management. During this webinar you can learn about Fujitsu scanner trade-in programs as well as the latest and greatest models available. Learn about the out-of-the-box software as well as when to consider ILINX Capture for a more robust solution. This particular webinar will be recorded and available for viewing at your convenience if you are unable to attend the live event.

Webinars are a great source of learning usually for no cost. They can provide information on hardware you are considering as well as software solutions. Topics can also include specific verticals and solutions such as the upcoming “Paperless Courtroom” webinar featuring ILINX Capture and IBM FileNet. These topics are typically covered by industry experts that have been involved in successful implementations.

Webinars are a valuable source of information and something the savvy consumer should take advantage of.

Questions or comments:

Richard A. McDermott, ECMp, CDIA+
Account Executive
ImageSource, Inc.
360-943-9273 T
360-943-4449 F
http://www.imagesourceinc.com

5 Reasons You Need to Meet in Person

I have been with ImageSource for almost 11 years and in the computer industry almost 47. My journey has taken me from field engineer, to systems support engineer to management and finally to sales. To say I have seen it all is an understatement. Anyone who knows me has always heard me say that email, voicemail, Twitter and Facebook are all great sales tools, but that is exactly what they are – tools. There is no substitute for face-to-face meetings.

Just this past week the ImageSource executive team and I completed our third week of Nexus ’14; a week of personalized, private sessions where we meet with customers to discuss their unique ECM needs. We met with all of our customers face-to-face; listening to them, (I repeat: listening to them), taking notes and presenting the future direction of ImageSource. The results exceeded any of our expectations.

My clients are just like yours: They want to Skype, email and text. But here’s why you still need face time. Continue reading

ILINX – the new ECM software kid on the block!

Since my entry into the Enterprise Content Management (ECM) industry in 2001, the biggest challenge that I see for any company is to turn their ECM investment into one that is utilized across the enterprise, and not just for the benefit of one department. After all, that is the whole point of an enterprise system solution. When the whole enterprise benefits, it reduces total cost of ownership and the promise of a return-on-investment (ROI) is realized.

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I Am Not a Fan of the Cliché

I am not a fan of the cliché “Best Business Practices”. It is a very over used term and seems to imply there is some magic solution out there that will make everything better. The truth be known, best business practice is leveraging knowledge gained through experience at someone else’s expense. Why would you reinvent the wheel if someone has already figured it out? You wouldn’t. Many times I see companies selling software to customers for the sake of selling something, only to have it sit on a shelf and collect dust.

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AP and Government: Explore Your ECM Solutions

Join ImageSource’s VP of Product Development, Randy Weakly, as he presents solutions for automating and improving your processing methods.

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ILINX Capture 5 – Do you need to capture information anywhere, anytime?

ILINX Capture 5 upcoming Webinar

The ILINX suite of products are flexible, lean, and highly adoptable web based tools. You can capture information whether electronic or paper on a desktop, multifunction device, scanner or mobile device. Capture anywhere, anytime!

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ILINX eForms—For those who like to do 2 things at once, like walk and capture!

ILINX has yet another tool to enable capture anywhere your work takes you. ILINX eForms is a flexible, user-friendly electronic forms software for the capture, processing and delivery of data, images, even signatures. It can do so in a variety of ways, by using a keyboard, a finger or stylus on a touchscreen (using Intelligent Character Recognition or ICR) and even a database lookup. It allows you to add an attachment, or take a picture and embed it in the form. And ILINX eForms can be accessed on a variety of devices, from desktop to tablet to smartphone. Did I mention it is flexible?

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Meeting today’s competitive challenges: are you maximizing your information?

Enterprise architecture is transforming the way universities manage and access student information. The movement is toward flexible, SOA-based services that result in more adaptable business processes, better collaboration and more manageable systems. Universities are competing more than ever to admit students that meet specific criteria. Expedient access to the right information during the enrollment cycle and beyond is crucial.

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Calling All SMBs!

I can’t tell you the number of times I’ve walked into my doctor’s office, my dentist’s office, a community college office and seen rows and rows and rows of file folders filled with information about patients, students, customers, etc.

So let’s take the process at my doctor’s office as an example. I had an appointment not too long ago and my insurance information had changed. The receptionist made a photocopy of my new insurance card and then printed out about half a dozen new pages for me to fill out. Then she input the information into her computer and filed the forms into my folder.

I think about how much paper they use, how much space they need to store all those documents, and how much they’re spending in time and labor.

All small- to medium-sized business – there’s a product that can decrease the time spent on capturing that information, retrieval and can securely store your documents! ILINX® Content Store was designed with SMBs in mind. It captures documents and stores them securely for easy retrieval down the road. What’s awesome about this product is that it installs in a matter of minutes and users can be trained in about 30 minutes!

Kristina Farma
ImageSource, Inc.

Are Your Documents Controlling You?

As your business grows and expands, so does the paper that supports it. Important information can easily be lost or duplicated because the paper has gotten so out of control.  Your employees are spending hours that could be spent on growing your business even more on manually handling, searching and coping that paper mess.

Now there is an economical, paperless way to do business! ILINX® software gives you the ability to scan, securely store, search, send or share all of your business content.  It doesn’t just have to originate from paper either- you can import Microsoft Office files, email, digital media or just about any other type of file.

Another benefit that ILINX offers is that it works hand in hand with your other business applications. You have the ability to be able to click a button and it will instantly pull up any documentation that relates to what’s currently up on your screen. Without ever leaving your business application! Think about how efficient this will make your office- seamlessly joining together your paperless office with paperless processes.

By having a digital office, it also will allow you secure and quick input and access to all business documents- from anywhere. Any computer, any browser. You will be in complete and total control of your documents. ILINX is also very reliable, scalable and manageable. It is designed to have minimal impact on your IT resources, its user friendly and easy to maintain over time.

Interested in learning more about the technology and making your office go paperless? Check out our webinar:

Jennifer Jepson
ImageSource, Inc.

ImageSource, IBM and Enterprise Content Management for Healthcare

Back in March, ImageSource® became an authorized reseller of IBM ECM Products as a ValueNet Partner. As the partnership settles in, we are excited about the momentum we have with IBM. IBM recently participated in the Nexus® 2010 conference as a gold sponsor. At Nexus the IBM ECM product line was featured in two breakout sessions, IBM was formally introduced as a partner and the validated IBM solution developed by ImageSource was presented.

ILINX® ECM Connect for EpicCare® is a validated solution that utilizes IBM FileNet Enterprise Content Management to solve core content management needs in healthcare organizations. It is designed to extend the power of EpicCare Electronic Medical Records by equipping healthcare organizations with the ability to capture ALL content that is external to the EMR. The solution allows healthcare workers to stay in the familiar Epic environment for the capture process or when retrieving an image at any point.

The combination of EpicCare and IBM Enterprise Content Management provides healthcare organizations a multitude of benefits. By integrating the two through ILINX technologies, users can access all information through EpicCare, without having to know how the backend content management system works. There is one point of access. Patients can be assured their information is dept confidential, because security parameters are inherited with the integration and privacy regulations are kept intact.

Although validated for EpicCare, this solution can be implemented for a multitude of EMR systems.  No matter what EMR system you are running ImageSource can implement a solution to integrate ECM technologies and help you gain 100% Electronic records.  Contact us for more information or for an invitation to a Webinar scheduled for January 26, 2011.

To learn more about the solution visit our vimeo channel named “IBM / FileNet Integrations for Healthcare” or visit our IBM solution page.

Debbie Horton
ImageSource
Communications Director

In the News: Streamlining ImageSource News Delivery

About a year ago, the ImageSource Marketing team decided to give your email inbox a break and consolidate the news we push out into a quarterly eNewsletter called In the News.
It’s a great source for condensed version of ECM case studies, new hardware and software developments and cool things that are cooking at ImageSource, with links to more information. Of course we always include information about the Nexus ECM Solutions Conference, ImageSource training and other events we are hosting or participating in.
If are not currently receiving In the News, and would like to, please opt in here:
Add me to your list!
We look forward to having you be part of our In the News network!

Carol Jellison
Creative Director
ImageSource, Inc.

Higher Ed Institutions Learn to Bridge Information University Wide

On May 12, ImageSource hosted a webinar titled “Information Management for Higher Ed: Bridge All of the Information Across your University”

The Webinar looked at how Universities are experiencing an explosion of information and how the need to control it, even leverage it, has never been greater. From registration to transcripts to financial aid and more, today’s students expect online services and electronic forms facilitating faster decisions and timely responses. Ensuing departmental document management solutions result in silos of information, and redundancy in content, technology and processes.

In the webinar, we explored how Enterprise Content Management (ECM) allows institutions to optimize specific, departmental business processes while providing a common platform for all information processes across the enterprise. We discussed how ECM provides a reliable way for all departments to securely access the same, current, accurate information. And when content is managed by a common platform, Universities share more than information. Sharing the cost for implementation and ongoing IT resources can provide big benefits to their bottom line.

Enterprise Content Management Solutions for Higher Ed are:
Extensible
Although it may originally be implemented in any department, an Enterprise Content Management system is designed to be expanded to include the entire organization.
Secure
ECM systems allow for control of access to sensitive information, protecting student confidentiality and University liability.
Compliant
Access records completely and immediately. Automated retention schedules allow for effective storage.
Efficient
Immediate access to critical information means Higher Ed organizations can do their job better and faster. This can improve the competitive edge through improved service to applicants and enrollees.
Economical
Reduce the footprint and expense of storing and accessing paper records. And when distributed across the entire enterprise, cost savings are realized through shared IT resources, hardware and software investments.

To view the Webinar please visit our Website: ECM Solutions for Higher Ed

To learn more about ECM solutions in Higher Ed and the many benefits it provides consider attending our ECM Solutions Conference, Nexus 2010.

Debbie Horton
ImageSource
Communications Director

 

“Today’s Trends in Capture”

Are you manually processing documents? How much time are you spending on this? How many employees does it take? How much is it costing you in paper, ink and other supplies? Have you ever thought about implementing a solution to automate your processes through document capture and workflow processing?

ImageSource recently held a webinar titled “Today’s Trends in Capture” that highlighted different aspects of document capture, including centralized capture, distributed capture, real use cases, benefits and challenges as well. The webinar also discussed how there are a variety of capture products available depending on what you’re looking for and what business challenges you are looking to solve. If you would like to view this webinar, please visit our website. ImageSource will be hosting additional webinars, so please stay tuned for dates and topics. If there is a topic you would like to see discussed, please let us know.

One product that was highlighted was ILINX© Capture. ILINX Capture is a web-based capture product that allows users to access it from anywhere in the world wherever there is an Internet connection. ILINX Capture is a perfect example of a product that is great for distributed capture. ILINX Capture provides businesses with a variety of different benefits, including the following:

  • Requires minimal training
  • Supports distributed and centralized environments
  • Streamlines business processes
  • Reduces costs associated with paper (shipping, printing and copying, tracking lost documents)
  • Configurable based on user needs

Document capture has proven to be a success in many organizations world-wide. Nexus ’10, ImageSource’s annual ECM Solutions Conference, offers a variety of tracks on capture. Nexus ’10 will be held in Bellevue, Washington at the Meydenbauer Center November 4-5. To learn more about Nexus or to register for the ECM Conference, visit http://NexusECM.com.

Kristina Parma
Communications Manager
ImageSource, Inc.
@KristinaParma

 

The Future Direction of ECM – Oracle 11g

Today I participated in a very interesting webinar today by Andy MacMillan, VP Product Management, Oracle, regarding the release of the much anticipated latest ECM offering from Oracle – 11g.   The speculation is over and it is upon us.  Contrary to popular buzz, they haven’t thrown the baby out with the bathwater and alienated their current clients of the previous IPM versions.  Yes, you can still use a SQL database.  The product is well thought out, clean, and is a true platform play for enterprise deployments.  It is refreshing to see a vendor make a stand against the lower tier, point solutions and talk about extensible architecture that can be used against multiple business processes and span applications.

The workflow / BPM might take a bit of time for clients to get their arms around, but I do believe, once they do, it will be embraced.  The concept of using the BPM platform for imaging across all applications should simplify the implementation of workflow and replication across multiple business processes much easier.  Also, the open integration to MANY line of business applications, in a loosely-coupled manner is a good change from the hard coded integration of the past.  This should make upgrades in the future much easier.

At first glance, and from what I have seen from our test lab, 11g is a complete solution, open and integrated, and a cost effective solution that is well thought out.  There will still be a period where the previous version makes sense to deploy from an experience and proven technology basis, but I’m confident that 11g will be a solid foundation for the future.

As mentioned, ImageSource has 11g installed in a test lab and has been putting it through the paces.  We will be helping clients determine the best strategy and timing for migrations.  We have already developed tools, such as ILINX Export to help in the migration of data.  Please let us know how we can help you in your go-forward strategy.

Stay current by monitoring the ImageSource website for helpful hints and information on our blogs and twitter posts. For more information, please take a look at www.oracle.com/goto/IPM  and also http://download.oracle.com/docs/cd/E15523_01/ecm.htm

Jeff Blissett
Senior Account Executive
ImageSource, Inc.

jeffb@imagesourceinc.com
www.imagesourceinc.com

  

Come Play in the Social Media Sandbox!

Okay, so now I have 30+ days under my belt, in “my” new world of ECM ( Enterprise Content Management).  To say it is a new “world” is the understatement of the year.   So much to learn, so much to know, and so much to share!

One of the big things that I hear “buzzing” around is the concept of COMPLIANCE and RISK!   What does that mean?  What does that include? How do we begin to manage that?  As IT/Record Managers in the content management space, how can we keep pace with the many new forms of communication,when the traditional forms of communication and business interactions kept us quite busy.  Now that Twitter, Facebook, LinkedIN, Blogs,Wiki’s etc. are all the rage, it has become more challenging than before.

Take a look at this branding, advertising, marketing company’s home page: http://www.exclaimllc.com/  In summary, their client’s customers are demanding to be  reached through many different avenues.  Many companies are choosing some of these communication methods, but I think Exclaim did a brilliant job of showcasing all the options plus their expertise in understanding messaging in these new forms of communications.

Now the question is, what does this mean as far as compliance and risk?  Is your company ready to manage the amount of data that is coming in and out of your organization on a daily basis?   Take a look at this slide provided in a recent AIIM Orgainziation Webinar.   Very interesting percentages to consider.  There are many different approaches to tackling this issue.  Companies are now beginning to evaluate the risk they have while participating in these new communication channels.  We can provide some insight on these different approaches. What are you doing to minimize the risk?

Read : AIIM – White Paper – Enterprise 2.0

Geetha French- ECMP

Account Executive

ImageSource, Inc.

 

Benefits of Enterprise Content Management In A Slow Economy

ECM is a maturing technology.  In the early days, solutions were built to meet the needs of a single department .  Index fields were often pre-defined, allowing very little flexibility for expanding the solution throughout the enterprise. While the only option in those early days was to purchase separate, departmental systems, the result was siloed solutions, redundant costs, and a compliance and records management nightmare.

The industry has matured.  Solutions now use open standards and are designed to be flexible in terms of application design, workflow processes and integration with Line of Business Systems.  Major ECM software platforms such as Oracle, IBM, EMC, and  are designed to be deployed to the enterprise..  The top ECM vendors are experienced at analyzing business processes and designing their solutions to meet the needs of each department within the enterprise, while at the same time providing the ability for each department to search across the enterprise for needed information.   The ability to design and deploy such solutions provides better records management, compliance and business intelligence.

In a slow economy, major cost savings can be realized if organizations will deploy ECM technology in a well planned, strategic manner.  Premier vendors of ECM technology offer education in the form of webinars, white papers, case studies, and ECM conferences. These educational offerings can expand the confidence and knowledge of organizations evaluating ECM solutions.  Any cost incurred by attendance of these educational events and programs will pay for themselves many times over in costs saved by avoiding  labor and redundancy.

It seems that now is the time for organizations to really examine their ECM strategies with the goal in mind of leveraging ECM technology to help the survive and thrive in this economy.

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