Moving Content Easily from Email to ECM Repository

Wouldn’t it be nice to contribute content to your Enterprise Content Management system right from Microsoft Outlook? Well, it is possible to accomplish just that with a simple right click of your mouse with ILINX® Capture Email Import.

With ILINX Capture Email Import you can submit single or multiple email messages as well as attachments and complete the indexing in a streamlined and simplified process.

ILINX Capture Email Import capabilities include:

  • Flexible content capture options:
  • Email body only
  • Attachments only
  • Both email body and attachments
  • Automate the capture of the index values:

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The ImageSource Customer Service Difference

I am a customer service specialist. Ninety percent of my job is customer service. It is my goal to offer effective solutions and products at a fair price and to do so above expectations. Which brings me to my most recent encounter regarding a lack of service – I cancelled my cable today. It felt as though they believed the customer needed them more than they needed the customer. Millions of dollars are spent on attracting customers, but how are companies treating the customers they have? When trying to reach the cable company to address my concerns, (my bill had increased by 50 percent), it took 10 minutes just to get to a live person on the phone. And when that person could not help, I was transferred to a different department where I was on hold for another 10 minutes. Shortly after I hung up. The next day I dropped off all my equipment at the local office and cancelled the service without ever being asked why I was cancelling. Continue reading

Top Reasons to Capture Data from an 11-Year-Old’s Perspective!

I am new to the world of Document Imaging and Capture in general.  As of this year it has been one of the things I think and talk about most. Over dinner with my family and in the car I often share things about what I do and how it helps people.   My 11-year-old daughter shares some of her ideas on why capture is important and helpful in her life.

1. Art work and keep sakes from over the years can be scanned and kept forever!

2. Art work and photos can be scanned and shared with grandparents, family, and friends with ease and speed.

3. She doesn’t have to make multiple copies she can make one piece of art and share it with endless people.

4. She can upload pictures and art to her blog and Facebook.

5. If she captures art and uploads it to our family blog, we will have it forever from anywhere she has access to the internet all over the world.

6. She can scan things she works on that parents would make her throw away. i.e.( Homemade I Love Justin Bieber Posters)

7. It helps make space in her room

8. It is green and “everyone” is doing it!

9. She can scan something and email it her parents for our approval in a matter of seconds instead of waiting till we get home to read the document on the fridge (or forget to read it at all)

10.  She can look at memories from second grade school work when she wants vs, having to ask if Dad if he will get the 2nd Grade Memory Box out of the garage ?   (The answer is always “not today”)

10. If we ever had a flood in the garage she would still have the memories that are precious to all of us.

After thinking about the things that are important to an 11-year-old, I realized that these same things carry over to the business world.

Capturing Data is important for these reasons:

  1. Archiving
  2. Save’s Money and Save’s Time
  3. Save’s Space
  4. Disaster Recovery
  5. Productivity Gains
  6. Security
  7. Collaboration
  8. Customer Satisfaction
  9. Regulatory Compliance
  10. Green Initiatives

Sometimes thinking of things through a child’s eyes simplifies the process.  Children help us to see things much clearer.

“The complex develops out of the simple.” – Collin Wilson

Check Out the new i-phone app for ILINX ® Capture

Geetha French- ECMP

Account Executive

ImageSource, Inc.

Phone 360.943.9273

www.imagesourceinc.com