I was reading a professional colleague’s blog before New Year’s Eve and was surprised at a quote that highlighted the difference between “Character versus Reputation”. Matt Younquist – Career Horizons recited a quote from Coach John Wooden which said;
“Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are.”
Working at a company (ImageSource Inc.) whose expertise is providing full-service Enterprise Content Management integration, the concept of Character versus Reputation is enacted every single day. ImageSource provides infrastructure and services that streamline information processes using advanced paperless technologies. Our goal is to help customers leverage their information assets through document imaging, distributed capture, workflow and integration with existing business software systems. Our comprehensive approach, including analysis, training and support, will advance efficiencies, security, compliance and competition through your entire organization.
We work side by side with our customers to incorporate change within an organization and the many challenges that come hand in hand with this process. Often when ImageSource is being considered for a project, our reputation precedes our presentation based on existing customer referrals and the large list of successful project implementations. However, the true character of a company, its culture and people shines or fizzles when unexpected challenges arise throughout the life of the customer/vendor relationship. ImageSource has proven that character is more important than reputation (even though they are inexplicably linked), and the proof shines via our customer loyalty, our expertise and continued success.
Another quote comes to mind from Coach John Wooden; “Success is peace of mind which is a direct result of self-satisfaction in knowing you made the effort to do the best of which you are capable.” I believe each person at ImageSource strives to achieve this every day and that our customers return the favor.
Check out Coach John Wooden’s “Pyramid of Success” model – it is something to aspire towards as a company and as an individual. May your New Year be as successful as ours will be and have fun considering whether character or reputation is more important!