How to get the best bang for your buck!

Why price is not the most important factor
when purchasing imaging hardware

When shopping for new imaging hardware, many customers look at their budget and let that dictate their purchase. Now I understand that budget is an important factor, however over the last 9 years working with imaging customers, many have purchased equipment based mainly on price – only to discover that it did not meet their long term growth needs.

So in light of these discussions, here is bits of wisdom that can be used as a checklist when considering new purchases:

  • Color or Black & White (B & W) scanning? The majority of scanners automatically come with color option but can also provide B & W scanning for smaller document size files.
  • Is Speed important – scanners are classed by Pages per Minute (PPM). How fast do you need the scanner to scan?
  • How much volume are you expecting to scan per day, week or month? Volume and speed is determined by the manufacturer when they develop the scanner.
  • Manufacturers group their scanners into categories based on PPM and the Daily Duty Cycle (DDC). DDC is how many images the scanner can handle on a daily basis. So if you have a large volume of scanning to be completed on a daily basis, a small desktop workgroup scanner will not be sufficient for the volume – it would break down all the time. Here are the general groupings that manufacturers use:

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Webinars – A great place for free information

On Wednesday, August 20th at 10:00 PST, ImageSource and Fujitsu will be broadcasting a webinar about optimizing your hardware called Proactive Scanner Management. During this webinar you can learn about Fujitsu scanner trade-in programs as well as the latest and greatest models available. Learn about the out-of-the-box software as well as when to consider ILINX Capture for a more robust solution. This particular webinar will be recorded and available for viewing at your convenience if you are unable to attend the live event.

Webinars are a great source of learning usually for no cost. They can provide information on hardware you are considering as well as software solutions. Topics can also include specific verticals and solutions such as the upcoming “Paperless Courtroom” webinar featuring ILINX Capture and IBM FileNet. These topics are typically covered by industry experts that have been involved in successful implementations.

Webinars are a valuable source of information and something the savvy consumer should take advantage of.

Questions or comments:

Richard A. McDermott, ECMp, CDIA+
Account Executive
ImageSource, Inc.
360-943-9273 T
360-943-4449 F
http://www.imagesourceinc.com

I Love Paper!!!!

Untitled-2I love Paper. Yes, I sell Document Imaging Hardware and software that converts paper documents into their digital representations, but I love paper. I love the tangible reminders to go online and pay my bills. What’s that? Exactly, I pay my bills online, so why do I need paper? I grew up with paper. Apparently it makes me feel good to throw out a mountain of tangible junk mail, and it makes me feel important.  Paper is what I know, and it’s what we all know.

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Fujitsu Announces SCA

If you are planning to manage 700 scanners as mentioned in the previous blog by Ruben, you will want to take a look at Fujitsu’s Scanner Central Admin (SCA).  SCA reduces management costs and increases operational rates by managing up to 1,000 scanners.  The new software allows users to monitor scanner running status, update scanner drivers, check consumable status, and more, all over a network, from one location.

For more information, click here.

Or give us a contact us at ImageSource, Inc

Richard A. McDermott, ECMp, CDIA+
Account Executive
ImageSource, Inc.

ImageSource: A Fujitsu Premier Partner X 9

Fujistsu_PP_2012

Fujitsu Premier Partner of the Year

In June, ImageSource was named Premier Partner of the Year, 2012 for the Western Region by Fujitsu Computer Products of America. This marks a whopping ninth time ImageSource has earned this status.

You could say, without question, that ImageSource likes Fujitsu scanners. We like them because Fujitsu invests in R & D and quality control to ensure an exceptional product line that continually evolves to meet the demands of an ever changing capture landscape.
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I ♥ Fujitsu FI-6130

It has been a while since I have done a blog regarding hardware, so rather than randomly selecting a scanner and making it sound interesting, I am choosing to focus on the Fujitsu fi-6130 series scanner. This is an affordable desktop unit of which I have personally sold over 7oo units in the last few years, with no complaints, returns, or issues. It’s a solid reliable unit and as long as you have reasonable expectations for a non-production scanner, you will be pleased with this device. It’s easy to use and maintain, consumables are affordable and easily end-user replaceable.  Check it out and if you want 1 or 700, give me a call.

Ruben Kerson
Inside Sales Manager
ImageSource Inc.
(360)943.9273
rubenk@imagesourceinc.com

Stuck in a Trade Show Whirlwind

This year’s Fall trade show season seemed to blow in and out like a tornado. It is no joke that time flies when you are having fun. We’ve seemed to go from September to December in a blink of a eye. Our whirlwind of a tour started  back when the leaves were just starting to change with multiple local PMI and AIIM events and only picked up speed from there….

For a week we blew into OracleOpen World in San Francisco, CA . If you’ve never attended Oracle OpenWorld, be ready for quite a technology experience. As an Oracle Platinum Partner there is no way we would have missed it!  As a systems integrator for Oracle Middleware, we were eager to help attendees learn how to run more efficient business processes by implementing Oracle IPM and UCM solutions.  There was a lot of interest in our recent implementations of Oracle Webcenter Content 11g. We look forward to going back in 2012 and hope to see you there.

While many of us were at OOW, our ECM expert, John Smetana was attending the AIIM ECM Bootcamp in Minneapolis, MN on October 4.  AIIM members and attendees collaborated on ways to minimize paper and manual processes in core backend activities and discussed better ways to engage social technologies to reach customers.

Next stop landed us in Vegas, Baby! We were a proud exhibitor of the IBM Information on Demand Conference that happens annually at the Mandalay Bay. And we are hoping what you saw there, doesn’t stay there. Take back what you learned from our IBM ECM team to get started on automating processes or to expand your current solution, enterprise-wide. We can wait to get back to IOD in 2012

Next up, we couldn’t have been more excited or proud to host Nexus ’11, our annual ECM Solutions Conference on November 3-4.  With over 28 breakout sessions, world-class Keynote speakers and peer-to-peer networking, this event has become the best education ECM technolgoy event on the West Coast!  Pre-conference training for AIIM certifications and other continuing education credit were provided in the days leading to the conference. Our vendor partners, including Fujitsu, Panasonic, IBM, Kodak and other industry leaders were on hand to show their latest product offerings and answer questions in our Expo Hall. This year’s hot topics included planning your ECMECOSYSTEM™,  Capture solutions from ILINX and Kofax, and implementing mobile and social technologies. You can check out presentations and video from this year’s event or register for what’s in store for Nexus ’13!

And finally, we wrapped up our tour in Sacramento, CA at the Kofax Connect event where we presented with our customer partner, Sacramento County, to share how their are utilizing Kofax KTM to clasify, separate, extract and transform documents.  We were excited to be a part of this valuable event and have the chance to discuss capture solutions with the many Kofax users who attended. If they hold this complimentary seminar again in the Spring you won’t want to miss it.

As frost began to form and the breeze began to slow, it was finally time to click our heels and head home for the holidays. But it won’t be long till we are back out on the road to talk with all of you about implementing your ECMECOSYSTEM and making your information work for you!  Make sure to keep checking our Events calendar to see if we will be blowing into a location near you.

N.E.X.U.S. 2011

Nexus our ECM Solutions Conference is less than a week away. Our pre-conference training starts this Monday, October 31st at the Bellevue Westin Hotel. The  training is kicked off with the AIIM ECM Practitioner Certification, as well as the AIIM Capture Practitioner Certification, Conflict Management Course with James Brown and Oracle ECM 11g.

On November 2nd 2011 at 7:00PM come meet us at the Cypress Lounge in the Bellevue Westin for some light appetizers and cocktails to start the conference off right. Come mix and mingle with people in and out of the ECM industry.

We have a number of great organizations such as Fujitsu, IBM, Oracle, Kofax, AIIM, Kodak and many others which help make this an outstanding conference.

If you want to attend our conference register online http://www.nexusecm.com and don’t’ miss out on this wonderful opportunity!

Yes, You Need Maintenance on Your Scanner

As budgets get tighter it’s inevitable that the need for hardware maintenance will come into question. It’s like insurance in your own personal life; nobody likes to pay for it but you definitely dont want to get caught without it.

If your equipment is mission critical, you need to keep it covered under a service contract.
If you don’t have the budget to replace it immediately, you need a service contract.
If you are unsure what model it would  be replaced by or where or how to get it you should definately maintain your service contract.

There does come a point in time when it is more practical to put those renewal dollars towards a replacement.  If you’re working with a good company such as ImageSource we will let you know at renewal time that you should be planning for your replacement either this year or the year after. We can help you select a model and also review compatibility.

Upgrades can be tricked and can trigger software upgrades at the sametime, these are best planned for rather than inadvertenly discovered.

If you need assistance planning, renewing or replacing your scanner please give us a call.
Thank you for your time!

Ruben Kerson
Inside Sales Manager
ImageSource Inc.

The Power of Partnerships

Working with other companies and their staff to deliver a product and service to a customer can be an enlightening experience.  I have recently been working with 4 of the top leading scanner manufacturer partners to assist a healthcare customer with their distributed capture initiative-with the evaluation and the purchase of 160 desktop scanners for capturing patient intake information.

The customer evaluated the 4 manufacturers’ desktop scanners. A number of factors influenced the healthcare customer on their decision to work with ImageSource and to purchase the following scanner evaluated:

  • The ease of use of the scanner equipment and software
  • Availability of the manufacturer’s sales person and sales engineer to be on-site to install the scanner, the numerous conference calls to answer questions that unfolded due to the testing of the scanner and every question was treated with utmost importance.
  • The attention to detail by both ImageSource and manufacturer to modify the demonstration of  the scanner and that the scanner software solved a number of their various documentation challenges (for example – the patient intake documentation varies is size, thickness and also includes plastic cards)
  • The high level of thorough communication between ImageSource and manufacturer (In the customer’s eyes it seemed they were working with one company, not two!)

The greatest learning experience and also the most important factor that made this a stress-free process was the level of trust that was initiated, grown and experienced by all parties involved;

  • From the customer perspective: Working with two teams from different companies- it did not matter who they called (whether it be ImageSource or the manufacturer), they received the same high level of service from both companies. Both companies kept each other informed of the conversations etc. they had with the healthcare customer, therefore alleviating any miscommunications or misunderstandings.
  • From the Reseller vendor (ImageSource) perspective: The high level of communication and interaction with the manufacturer’s sales team created a streamlined cohesive focus to ensure the customer received what they REALLY required from a scanner.
  • From the Manufacturer perspective: Being able to rely on a vendor partner that has the knowledge, expertise in Enterprise Content Management (ECM) and initiative to go the extra step – to focus on how to solve the customer’s challenges, not just sell a scanner. It gave us the manufacturer room to really excel in presenting how the scanner and software was the solution to the customer’s challenges.

It is refreshing to experience this unique partnership among the customer, vendor and manufacturer. And I know from all involved, that it set the stage for a high level of expectation in the future opportunities to do business together. This experience reminds me of this quote I saw recently:

“If we are together nothing is impossible. If we are divided all will fail.” Winston Churchill

Megan Lane
Inside Sales
ImageSource, Inc.

Is your scanner ready for Windows 7?

I am quickly discovering that many of the scanners I sold a few years ago are not Windows 7 compliant. If your scanner connects via Fire wire, SCSI or Kofax Adrenaline board, there is a good chance that there is a new scanner in your future. The good news is that the speeds and feeds you paid for originally can now be obtained for a lower price. If you would like to refresh your technology, give us a call for a review to ensure you will not get stuck.

Ruben Kerson
Inside Sales Manager
ImageSource, Inc.

What value does Virtual ReScan Software (VRS) provide with my scanner?

When purchasing a scanner for document imaging, software is bundled with the scanner that automatically examines documents and applies the correct settings to deliver high quality scanned images. Or in simple terms – it enables image clean-up and clarity to occur automatically at the point of scanning the document.  This software SAVES a great deal of TIME and is EASY to use…This little piece of magical software is called Virtual ReScan or VRS.

Many scanner manufacturers include the Kofax VRS software in the scanner purchase price. Fujitsu includes Kofax VRS Professional software with their scanners and Panasonic includes the latest version of Kofax VRS called Kofax VRS Elite bundled with their scanners.  Other manufacturers do offer the software at an additional cost (Canon, Kodak etc.).

Some of the features in Kofax VRS Elite software:

  • Auto-rotation
  • Auto-cleanup
  • Hole punch removal
  • Blank page deletion
  • Color detection
  • Color smoothing
  • Automatic crop and deskew
  • Improved recognition (increases the accuracy of OCR & ICR software)
  • Scan at the scanner’s rated scanning speed
  • Network-friendly images

Take a look at the Image Processing video on Kofax VRS Elite to get a visual on some of the functionality. I have customers that use the software and will not purchase another scanner without it!

Megan Lane
Inside Sales
ImageSource, Inc.

135 Pages, 60 Seconds.

If you are looking for a production scanner, make sure you review the Fujitsu fi-5950C. At 135 pages per minute in color, this is Fujitsu’s top model. You will want to bundle this scanner with Fujitsu’s ScanCare package. ScanCare is the most comprehensive maintenance plan on the market.  Aside from a variety of responses time to fit your budget, it also includes Preventative Maintenance visits and a generous supply of consumables to keep you scanning for the year. If you need more consumables they offer the ScanAid kits. If you would like more information contact us or come to Nexus 2011 where the full line of Fujitsu scanners will be on display.

Ruben Kerson
ImageSource, Inc.

 

Eating Our Own (Yummy) Dog Food

Every day at ImageSource I use the technology that we help implement at other organizations. It helps remind me why our Customer Partners get pretty excited about information processes that get transformed through ECM technology. Instead of printing, shuffling paper, waiting, shuffling some more, waiting, chasing down the paper, copying, shuffling and filing, we can complete a process efficiently, accurately and have a digital record.

It’s time to submit my expense report, so I’ll use that for an example.

I gather a few paper receipts, and scan them on my Fujitsu Scansnap desktop scanner using ILINX Capture software. Using a desktop browser, ILINX Capture allows me to add indexing to this batch of documents, so I can easily search for them.

My other receipts are already PDF images that I captured using the camera functionality on my iPhone and a handy app called ILINX Capture Mobile. It lets me turn my paper receipts to digital images on the fly, and attach keywords to them. (This is especially convenient when traveling.)

I merge my PDFs into one document using Adobe Acrobat, and go to our intranet site for where I find a LiquidOffice eForm designed for ImageSource expense reports. Utilizing pull-downs, pop-up calendars and automatic calculators, I quickly enter essential data about each receipt, attach my PDF with receipt images and hit submit. After the package is automatically routed to my supervisor for approval, ILINX Connect for eForms seamlessly transports it to Oracle Image & Process Management system.

Our Accounting staff views the documents right from within their accounting software system using ILINX Integrate, without having to go into IPM. Should my expense report documents ever need to, they could be sent through an IPM workflow or packaged and migrated out using ILINX Export.

It is liberating to work in an automated environment. Instead of shuffling paper, my time is free to do things that actually require my expertise, of which report submittal is not one.

Carol Jellison
Creative Director, ImageSource

 

Shedding a little more light on the new Fujitsu fi-6800

I have blogged before about the Fujitsu fi-6800’s reduced footprint, the LED technology that it uses, and the many environmental friendly qualities it has, but there are other features that must be pointed out.  As you can imagine, when a company so well respected and influential in the ECM world as Fujitsu releases a new product, a lot of thought and engineering goes into it beyond just making it faster.  The fi-6800 is packed with features that enhance productivity that was based directly on customer feedback.

I saw a recent live demo of this model and it is impressive.  It’s look, size, footprint.  How quiet it is.  It also became evident, that this scanner is also easier to use than the fi-5900C, the previous mid-volume production heavyweight manufactured by Fujitsu.  This scanner weighs a mere 70 pounds compared to 100+ pounds of other scanners and its compact size makes it physically the smallest in its class.  This scanner was designed with this in mind:  bring production scanning from out back to up front without obviously disturbing the front of office business environment.

This scanner was also designed with batch scanning efficiency in mind.  For example, it can be equipped with a pre or post scanning imprinter depending on the need, and features an active stacker which controls paper speed as it exits the scanner to keep documents orderly and neat.  The front operator panel has a document counter and a batch counter too.  It is intelligently designed featuring an intuitive LCD operator panel which can be programmed in seven different languages.

Speaking of intuitive technology, the scanner offers Intelligent Multi-Feed Function (iMFF) and Automatic Image Quality Checker (aIQC).  According to Fujitsu, “iMFF allows for instant detection of a multi-feed or multilayer document, such as taped-on receipts or sticky notes added to a document. This function transports the document that has caused the alert to the exit path of the scanner, and presents both the physical document as well as the scanned front and back side images to the user so they can decide whether rescanning is required.”  The Automatic Image Quality Checker allows for document batches to be processed without interruption because it marks images virtually with potential missing data (for example folded corners) and others that might indicate multi-feed incidences.  This allows the user to check through the earmarked images and either re-scan or validate without interrupting the image order.

Lastly, the scanner comes equipped with an impressive full suite of bundled software including Adobe Acrobat 9 Standard, Kofax VRS 4.5 Professional with enhanced barcode recognition, ScandAll PRO with Scan to Microsoft Sharepoint, and QuickScan Pro Demo.  The fi-6800 fits well into any Document Management and Enterprise Content Management solution.

Once again, Fujitsu steps out into the limelight and into the front of the pack with production level document scanning for the world.

Ian Hundtofte

ImageSource

  

Spotlight on the new Fujitsu 6800

Overview
Engineered from decades of industry-leading experience, the fi-6800 is fully-loaded with productivity enhancing features based directly on customer feedback. The fi-6800 scanner has the perfect blend of performance and functionality for production scanning environments.

> Incredibly fast color landscape scanning of up to 130 ppm / 260
ipm in 200/300 dpi
> New compact design makes it the smallest in its class
> New intuitive LCD operator panel
> 500-page Automatic Document Feeder (ADF)
> New functions for enhanced automation, power efficiency and
productivity: automatic sorting, automatic stacker and automatic
image quality checker
> Paper protection and Intelligent Multifeed function
> Long document scanning of up to 120 inches
> Daily duty cycle of up to 60,000 sheets
> Multiple interface: Ultra Wide SCSI / USB 2.0 / Kofax Ultra Wide
SCSI and Kofax USB 2.0
> Includes Adobe® Acrobat® 9 Standard, Kofax® VRS 4.2*
Professional, ScandAll PRO with Scan to Microsoft SharePoint,
QuickScan Pro Demo

For more information contact InsideSales @ 360.943.9273 insidesales@imagesourceinc.com

Goin’ Green with a Scannin’ Machine

Goin’ Green with a Scannin’ Machine

We all know that document imaging demonstrates the capacity of “going green” just by definition.  It is inherent in concept.  Technology expands so quickly and in the world of document imaging hardware, there lies no exception.  The most respected manufacturers like Fujitsu, Kodak, and Canon make the entire scanning process, from pre-scanning to post scanning, more automated and efficient for the end user, while also providing the latest in document imaging features and functionalities.

A couple examples of some of these particular technological advancements take are new LED’s replacing traditional lamps in scanners as well as production scanners with smaller footprints.  For instance, LED technology is featured in the Kodak/Bell &Howell Ngenuity as well as the new Fujitsu fi-6800 production scanner.  LED technology helps significantly reduce the scanner’s power consumption during operation and as well as in “sleep mode.”  Also, LED’s are designed to last the life of the scanner thereby eliminating the cost of replacement bulbs and the production costs and waste of replacement bulbs as well.  Since there are no replacement bulbs needed for these scanners, there’s nothing new to throw away.  Speaking of consumables, like scanner bulbs, companies making document imaging scanners are also manufacturing other consumables (pad assemblies, pick rollers, roller assemblies) with longer life spans.  Fewer consumables are needed and the ones that are needed, last longer.  The manufacturer’s that are seemingly taking the lead on this front include Fujitsu, Canon, and Kodak/Bell & Howell.

Better materials used in the manufacturing of document imaging scanners is not the only advancement that is happening that exemplifies this industry embracing green initiatives.  The design of the hardware is changing as well.  Manufacturers like Fujitsu are designing and building scanners that have significantly smaller footprints – the space they take up on the desk or the tabletop in the working environment.  Take for example the Fujitsu fi-6800.  This is a full–fledged mid-volume production scanner that is the smallest document scanner in its class.  The trend is moving toward fewer materials being produced to make these machines and therefore less energy is being consumed.   This translates into less waste and fewer emissions into the environment, as is obvious.

Since these new scanners are more intuitive as a result of new technology and better design, they can recognize in advance multi-feed issues, so the user can adjust settings as necessary.  Bottom line – the user can become more efficient at document scanning and do more, in less time.

With new technology and better design comes new efficiency and related side benefits including using fewer materials and generating less waste and fewer emissions.  It’s encouraging to know that the ECM Industry continues to do its part.

Ian Hundtofte

ImageSource

Personalized Scanning – Fujitsu Style

Personalized scanning – Fujitsu Style

Fujitsu is about to release the new ScanSnap S1300, and scanning just got a little more personal.  Canon has recently entered this arena and low and behold, Fujitsu is on their heels.  This mobile scanning solution is ideal for professionals on the go and is easy to transport at only three pounds and can easily fit in a briefcase or laptop bag.  The ScanSnap S1300 is the smallest Fujitsu multi-page duplex scanner for one-touch ease of use – either on the road or in the office.

With distributed capture on the rise, here is another tool that allows the busy, mobile professional the ease and convenience of capturing the information.  This of course lends to improving productivity and efficiency of the individual with little effort.

This scanner can implement cross-platform functionality which increases its value and versatility.  It is compatible with a PC or a Mac giving the customer maximum flexibility and does so seemingly – without any software changes.  Up until now, one had to either purchase a ‘PC’ version or a ‘MAC’ version of scanners in this class.  In addition, it can be powered by either USB connectivity or an AC adapter.

The scanner’s performance is robust too for its size (up to 8 pages per minute) and it even has 10 page automated document feeder.  The scanner can handle documents as small as a business card and up to 34 inches in length.  The software offers several image enhancement features including automatic cropping and color detection, blank page deletion, and de-skew.  As an added feature, it features one button searchable PDF creation, PDF and JPEG and will scan to editable Excel and Word files.

This scanner offers a lot for its size and its price.  Please contact our Inside Sales Team here at ImageSource at 360-943-9273 for more details and upcoming delivery date.

Ian Hundtofte

 

ECM – From the Eyes of the “New Kid on the Block”

Intro – to Enterprise Content Management (ECM) in 7 days.

I started the journey in a new town, new company, and new industry on Sunday, November 1st. It has truly been one of the most exciting first weeks in the history of my career. ImageSource hosted Nexus 2009 at the Hyatt/Meydenbauer Center in Bellevue, WA. This is an industry driven conference that is held annually and focuses on timely and relevant ECM topics. This two day conference is a top notch event. I attended as a new employee but more as if I was an outsider looking in. I have learned everything from a whole new set of acronyms to a more responsible way of consuming and sharing data. I have attended conferences all over the nation with hosts as large as Johnson and Johnson and this event ranks above and beyond the rest. Each moment for me was relevant, educational, and worthwhile. I believe customers left understanding the importance of how we should manage our data in a corporate environment, and how to take control of it. It isn’t about solving the overall problem, but accepting that this is part of something greater. It was summarized in a funny yet concise way when Pam Doyle, Director at Fujitsu said that “Implementing an ECM solution is similar to eating an elephant one bite at a time.” As the new kid, full of excitement I have tasked myself with raising awareness about this event and gathering the best people to join us for next year. One of the folks that have chosen to join me in my journey is Jeff Shuey – industry blogger. Jeff is a technology expert and his knowledge ranges over many topics. I want to thank him for being willing to take me on as a mentee in this new world! To read Jeff’s blog, visit www.jshueywa.blogspot.com.

Register for Nexus for only $195! Use code NEXUS10SPL

Geetha French
Account Executive
ImageSource, Inc.

Geetha

  

KnowledgeLake 3.0 & SharePoint 2010

During the SharePoint 2009 Conference being held in Las Vegas this week I got a chance to preview some of the latest ECM technologies built for SharePoint.

One of the standouts was newly minted technology from KnowledgeLake.  They showcased a new viewer built in SilverLight that is really slick.

Also worthy of mentioning was the new redaction technology used in conjuction with the Fujitsu fi6140 scanner to automatically redact sensitive areas of  document with a password protected encryption key.  Once scanned and redacted the document can be easily shared without revealing key personal or confidential information.  It’s definately not your dad’s redaction technology.SilverLight Viewer from KnowledgeLake

I had a chance to sit down with Ron Cameron and discuss his take on SharePoint 2010.  Needless to say he is a fan.  I asked him to sum up what it would mean to existing users of MOSS 2007 when planning upgrades.

“The transition to SP2010 will be fairly painless if planned well.  The heart and lungs of the platform remain the same.  There are a lot of added features & the object model expansion will give existing customers a whole new level of integration and scalability options.” 

Based on the upgrade breakouts I generally agree with the exception of how customized your current MOSS platform is and the extent to which custom web parts are used in your sites.

There is much more to blog about on SP2010 and I will be updating several of our ECM Blogs with relevant topics on Records Management, Remote BLOB Storage, Document Management, Web Content Management & Scalability s be sure to check them out often for updates.  The next couple of weeks are going to be really exciting as we put the finishing touches on our Nexus 2009 ECM conference so I’ll try and post more as time permits.

KnowledgeLake and Fujitsu sponsored a rocking beach party at the Mandalay Bay Resort & Casino.  Special VIP guest KnowledgeLake Man was showed up, I even got a couple of pictures.

Dude I love SharePoint & KnowledgeLake

Its a bird, its a plane, its KL MAN!!
Its a bird, its a plane, its KL MAN!!

 

 

 

 

 

 

 

 

 

 

 

Shadrach White (not pictured)
Chief Technology Officer
ImageSource, Inc. 

On Our Way to Oracle Open World

All packed and ready to go for the Oracle Open World conference–October 11-15, 2009. Stop by the ImageSource booth; we will be located in the South Hall in booth #200. Our representatives will be showcasing the latest in ECM solutions that will help you automate and streamline your business processes. We will feature Oracle IPM, UCMFujitsu scanners, and Opex. This year Oracle Open World is all about “Going Green”, and ImageSource has a way for you to see 2 shades of green–one environmental and the other, your bottom line! You won’t want to miss this chance for hands-on demonstrations and face to face meetings with our ECM Solution Specialists.   See you there!

Kim Torres
Marketing Coordinator
ImageSource, Inc.

Network Scanners, Living in a Connected World

Fujitsu fi-6010N

Network attached scanners have been available for quite a while. But the early version were extremely limited and didn’t always work as expected. The current version of network scanners come with a good sized user interface, touch screen or Keyboard and usual have a version of windows imbedded allowing for an easier setup and a familiar feel. These new units allow for quick deployment in a low volume setting and they are easy-to-use and they manage, secure, and operate as stand-alone solutions.

Many different manufacturers offer a network version of their scanner line.  Canon offers a great Network Scanner, the ScanFront 220.  With Fujitsu’s networthis scanner, you can simplify and standardize document management across your local branches or across the globe. Simply load your documents, log into the network, select the destination, and press the scan button.  It allows many users to access the network via one scanner using their person authentication logons.  Specific user settings can restrict the types of documents the user has access to scan, index, and view.

 

k scanner, the fi-6010N, includes many enhancements for greater ease of use, simplified device management and additional security feature for compliance or to assist with adherence to regulations.  This network scanner provides functionality including scan to e-mail, network fax, folder, printer, FTP website, and searchable PDF in a small footprint which enables document sharing amount departments or the entire enterprise.

The Kodak Scan Station 500 is designed as a walk-up capture station that requires minimal user training and is easy to use. The Scan Station 500 is a standalone solution that works with an existing network and makes use of existing network shared services to communicate with other network devices or destinations. The color touch screen is easy to use and allows you to

 

No matter which network scanner you think might work best for you or your organization, having the ability to scan directly to your network without the requirement of a PC is a great innovation in the document imaging environment.  You can purchase all these types of network scanner at ImageSource, Inc.quickly send your documents via email, fax, to networked drives, networked printers or USB flash drives.

Andrea Latham, CDIA+

Inside Sales

ImageSource, Inc.

 

 

 

Highlight on Fujitsu Scanners

We thought it would be a good idea to spend a few weeks highlighting some of the different scanner manufacturers and what kind of equipment and service they offer and the benefits of purchasing their product.  This week we are going to cover Fujitsu scanners.

Fujitsu offers a very wide range of scanner models from the ScanSnap S300 which is rated at 8 pages per minute (ppm) all the way up to the 5900C, which is rated at 100ppm.  For a more complete list of the Fujitsu models available, click here.  The majority of Fujitsu’s mid-range scanners come with an on-site 3 month Next Business Day response warranty.  They also come with a nice package of software including:  Kofax VRS, Adobe Acrobat Standard, and ScandAll21.  Also, most of the scanners are now Dual Interface: Ultra SCSI & USB connectivity, see blog about USB vs. SCSI scanners.

A couple of the newer models that Fujitsu has released, the 6670 and 6770, have 15,000 page daily duty cycles.  That means that they can scan 15,000 pages in one day and not shorten the life span of the scanner.  That is about twice the daily duty cycle of the models they replaced, the 5650C and the 5750C.  That high of daily duty cycle is quite good for a scanner in its price range.  For the lower volume and price range, another two new models are fi-6130 and fi-6140. These little workhorses scan 40ppm and 60ppm and an optional Flatbed can be purchased separately for both models.

Other benefits of the Fujitsu scanners are the service offerings. Fujitsu is one of the few remaining scanner manufacturers that maintains their own warranty and post warranty contracts. This permits for high availability of quality phone support prior to an on-site repair call as well as high availability of parts when and if an on-site service call is needed. Fujitsu service offerings range from Basic coverage (any hardware failure that isn’t consumables, see blog about the difference between parts and consumables) to the more elaborate ScanCare package. ScanCare is a more comprehensive contract which can include several Preventative Maintenance (PM) visits per year and consumables kit(s) depending on the model. First time buyers can sometimes experience sticker shock over the cost of some of these contracts but once you calculate the guaranteed PM visits, the consumables and the end user training,  you should be able to quickly gauge the value. Plus to replace a major part on scanners can often run into the thousands of dollars.  Contracts are much cheaper than replacement scanners and if it’s a mission critical scanner can you really afford not to be covered?

Andrea Latham, CDIA+
ImageSource, Inc.
Phone 360.943.9273
www.imagesourceinc.com

 

 

What is the Difference Between Parts and Consumables?

When you own a scanner, or multiple scanners, you are responsible for keeping that equipment running efficiently by keeping consumables on hand.  The components of a scanner that touch the paper and are designed to wear out and be replaced every 3-6 months are called “consumables.”  They are different to what are referred to as “parts” of a scanner.  Consumables are designed this way to maximize the performance of the scanner and are end user replaceable, meaning you don’t have to be tech savvy to perform the operation.

The most common types of consumables are rollers, lamps, and pad assemblies.  Depending on the scanner manufacturer (Fujitsu, Bell & Howell, Canon, Panasonic, Kodak, etc..), you may have to replace one or more at least a couple times a year.  When a scanner starts jamming or double-feeding paper, the most common cause of this problem is usually worn out consumables.  Other imaging problems like: no longer reading bar codes, poor OCR results, or getting an optical alarm can usually be solved by replacing the lamps

When a scanner has a maintenance contract in place, it usually just covers the parts and not the consumables.  ImageSource receives a lot of calls from customers asking why the consumables are not covered and parts are.  The answer is because the consumables are almost always end-user replaceable and must be replaced much more often than parts.  And if your scanner is under maintenance, it’s usually required to have parts replaced by a certified technician.  See our blog on benefits of having a maintenance contract.

Not sure where to get parts or consumables for your scanner?  Contact ImageSource, they are happy to help!

Andrea Latham, CDIA+

Inside Sales

ImageSource, Inc.

Phone 360.943.9273

www.imagesourceinc.com

SCSI vs. USB 2.0 in Production Scanners

Over the course of my time selling imaging hardware, i.e. scanners, many customers ask me which is better…SCSI or USB 2.0?  Actually some don’t even ask, they insist that SCSI (small computer system interface) is still the fastest option.  Unfortunately for them, almost all scanner manufacturers have moved to using a USB 2.0 interface as option on their scanners and some are USB 2.0 exclusively.

When the first USB (Universal Serial bus) it was slower than SCSI and at times Flakey. Anyone who has ever installed a SCSI device knows that there was definitely room for improvement in this technology as well. Between double checking SCSI ID’s and triple checking the Termination you could spend quite a bit of time sorting out a SCSI install if it didn’t go right the first time. But when USB 2.0 came out it was stable and fast. In fact there is little to no degradation in speed with the scanners.  In fact, Kofax has stopped manufacturing SCSI cards all together.  VRS used to be a limitation of USB in a production environment because it required a SCSI adrenaline board interface, but now the latest versions of VRS are more versatile and work with USB 2.0 just as well if not better than SCSI.

USB 2.0 is working its way to becoming the standard in imaging technology because it less expensive than SCSI and so much easier to work with.  You also have one less point of failure with the USB 2.0 vs. the SCSI card.  So for those people with the common misconception that SCSI is faster and better, I’m here to tell you that USB 2.0 is just as good when it comes to speed and less expensive for your pocketbook. It also opens up the door to using laptops.

ImageSource, Inc. offers the all of the best names in imaging hardware – Fujitsu, Bowe Bell & Howell, Panasonic, Canon– each one with their own strengths, but all equipped with the newest and latest connectivity of USB 2.0

Andrea Latham, CDIA+

Inside Sales

ImageSource, Inc.

 

Who Needs a Scanner? I Think I Need a Scanner…

The answer is almost everyone!  From scanning bills and statements in your home office to full Imaging Departments in the largest of companies, digital images are the way of the future.  I don’t know about you, but I don’t have room in my house for filing cabinets full of old mortgage, power, auto, insurance and all the other bills and statements that I get every day!  Many State, County, and City government agencies have also run into the same problem as they are keeping 100+ years of all different types of paper documents.

A lot of people today want to start digitizing their documents, but don’t really know where to start.   If you need some help trying to find out what type of scanner is right for you, there are a few simple questions you can ask yourself.  How many documents per day/week do I need to scan?  Do any of them need them to be in color?  Are any of my documents double-sided?  Are any of my documents of unusually large or small size?  What paper types and of what quality will I be scanning?  All of these questions are important and can help narrow down the size and type of scanner that will work best for you.   There are many manufacturers that produce scanners that range from home office/portable to the highest production scanners available.  Companies like Fujitsu, Bell & Howell, Canon, Panasonic, and Kodak all provide full lines of scanners to fit most every need.  Don’t let this unfamiliar territory intimidate you, there are companies like ImageSource, Inc. that know about and sell scanners to help you out along the way!

If you’re interesting in viewing muliple scanners at one time and location, sign up to attend Nexus ’09.  Some of the major manufacturers will be demoing their scanners there and answering the types of questions we talked about above.  Good luck and start scanning!