How to get the best bang for your buck!

Why price is not the most important factor
when purchasing imaging hardware

When shopping for new imaging hardware, many customers look at their budget and let that dictate their purchase. Now I understand that budget is an important factor, however over the last 9 years working with imaging customers, many have purchased equipment based mainly on price – only to discover that it did not meet their long term growth needs.

So in light of these discussions, here is bits of wisdom that can be used as a checklist when considering new purchases:

  • Color or Black & White (B & W) scanning? The majority of scanners automatically come with color option but can also provide B & W scanning for smaller document size files.
  • Is Speed important – scanners are classed by Pages per Minute (PPM). How fast do you need the scanner to scan?
  • How much volume are you expecting to scan per day, week or month? Volume and speed is determined by the manufacturer when they develop the scanner.
  • Manufacturers group their scanners into categories based on PPM and the Daily Duty Cycle (DDC). DDC is how many images the scanner can handle on a daily basis. So if you have a large volume of scanning to be completed on a daily basis, a small desktop workgroup scanner will not be sufficient for the volume – it would break down all the time. Here are the general groupings that manufacturers use:

Continue reading

ImageSource customers are evaluating the Panasonic scanner: KV-S1065C

Panasonic scanner: KV-S1065C

Why my customers choose the Panasonic KV-S1065C:

1. One of my healthcare customers had a requirement for scanning medical cards.   This scanner is specifically designed to work with many different sized identification cards. They also love that the scanner software allows you to view both sides of the card on one image.  This is a great feature in the medical field. Another great feature is the long paper scanning option for scanning unusually long patient records.

2. Many customers in any industry enjoy utilizing the Kofax VRS software to autocorrect their scanned images. This cuts down time on the end-user manually correcting these images. Productivity is increased substantially.

Continue reading

Panasonic Panaboard-Not Your Average Whiteboard

I have discovered great benefits that Interactive Whiteboards offers in day-to-day activities that many of our private, government and education customers are utilizing. Highlighted below are two of the more popular interactive whiteboards that are requested by customers – the Panasonic UB-T880 and UB-T880W Panaboards.

What is an Interactive Whiteboard?

  • It is a Whiteboard that uses a projector to display PC Images onto it’ surface and lets the presenter operate the data on the board, with a finger or an Electronic Pen that works like a PC mouse. It is an active, visual-based educational tool.

Benefits

  • Makes it easy to create effective, eye-catching teaching materials and it promotes active, visual-based teaching and learning.
  • Intuitive operation that allows you to freely manipulate music, movies and images, to change ordinary meetings and presentations into visually active exchanges.

Features:

For a great list of features – check out the brochure.  You will be surprised at all it can do!

I discovered some interesting “out of the box” applications of interactive whiteboards:

Remote Conferencing – for Board meetings, company staff meetings and training (using the remote conferencing system)

  • Education – the Panasonic Interactive Panaboards can be purchased with RM Easiteach software. The Panaboard’s information can be saved and distributed to students via flash drive or email. It is a great collaborative teaching tool.
  • Education –  a School district that did not have the funding or infrastructure to put multiple computers in every classroom  – they now use the Panasonic Interactive Panaboard in 700 classrooms to provide Web and Multi-media learning applications and interactive activities involving the web and built-in stereo speakers.
  • Healthcare – a hospital that uses the Panasonic Interactive Panaboard as an operating room scheduling tool. Also utilizes the Panaboard in waiting rooms to help entertain adults and children for hours while they wait.
  • Utilities – a Utility company that uses the Panasonic Interactive Panaboard as a tool for monitoring different functions such as water and power.
  • Firefighting – Fire Station that uses the Panasonic Interactive Panaboard for training and as an interactive tool for Google Maps – they use the touch capabilities to zoom into a specific location of a fire to discuss different ways to access to location etc.

 If you have an interesting way you are using an interactive whiteboard please share this information – we could all learn from your experience and wisdom!

Megan Lane

Inside Sales

ImageSource

Why Imprint Documents?

This is a question we ask our customers when choosing scanning hardware for their Enterprise Content Management solutions.  It is easily overlooked when reviewing the specifications of a scanner, as it is a separate hardware purchase and generally is a business process requirement not a scanner specification requirement.

When there is a need to “imprint” or “stamp” a scanned document, it is required to have the date of the scan on each and every page that is processed. This requirement usually is used for tracking purposes or compliance to show that the document was scanned.

Do you Pre or Post-Scan Imprint?
Pre-Scan imprinting is the most common option that allows the organization to have the stamp on both the physical paper copy and the scan. The pre-scan imprint will print on the document PRIOR to the image reaching the scanners imaging lamps.  So the imprint stamp will also be a part of the scan image.

Post-Scan imprinting is generally utilized when an organization needs the data or tracking mechanism on the physical paper after the scan. This is mostly used to indicate if a page of paper has been processed or not.  The stamp is NOT on the scanned image.

Can I automatically imprint on a flatbed scanned documents?
Keep in mind when purchasing a scanner with a flatbed – either integrated with the scanner or as a detachable USB connected flatbed – there is no automatic imprinting option for the documents scanned using a flatbed.  Flatbed scanned documents will need to be manually stamped to meet requirements – either pre-scan or post-scan.

Another option for imprinting is “Software Annotation”…
If only a data or tracking on the scanned image is needed, software annotation could be considered.  With software annotation you have greater flexibility on where the imprint data can be placed on the image. Keep in mind software annotation needs to be part of your batch scanning process and is a separate software purchase to your hardware scanner.

So keep this information in mind when considering what is the “best fit” for imprinting based on your business process AND scanner requirements.
Megan Lane
Inside Sales
ImageSource,Inc.  

Yes, You Need Maintenance on Your Scanner

As budgets get tighter it’s inevitable that the need for hardware maintenance will come into question. It’s like insurance in your own personal life; nobody likes to pay for it but you definitely dont want to get caught without it.

If your equipment is mission critical, you need to keep it covered under a service contract.
If you don’t have the budget to replace it immediately, you need a service contract.
If you are unsure what model it would  be replaced by or where or how to get it you should definately maintain your service contract.

There does come a point in time when it is more practical to put those renewal dollars towards a replacement.  If you’re working with a good company such as ImageSource we will let you know at renewal time that you should be planning for your replacement either this year or the year after. We can help you select a model and also review compatibility.

Upgrades can be tricked and can trigger software upgrades at the sametime, these are best planned for rather than inadvertenly discovered.

If you need assistance planning, renewing or replacing your scanner please give us a call.
Thank you for your time!

Ruben Kerson
Inside Sales Manager
ImageSource Inc.

Process Improvements – Leveraging Technology – Content Store

 

ILINX® – Content Store

Simple, Easy, Efficient –

Imagine having information at your fingertips.

The power of a piece of paper?   Often what you need to get your job done exists on a “piece of paper” somewhere other than your very own desk.   Think back to life before working in the Document Imaging world and the amount of time wasted trying to gather information. If that was true for me, even in very high tech companies, imagine how it is for others.    Often the things we need to access are very similar between companies and industries.   We all need access to customer information: invoices, P.O’s, shipping information, approval documentation, etc. etc.

ILINX Content Store provides one place to keep this information and a searching capability  similar to a “google” search for your internal documents.  It is truly one of the most user friendly efficient software that I have seen.   How do you make a decision to begin turning the paper in to “less paper?”   Without a doubt in the long run it will save you time and money.   Two things every company can have more of!

Geetha French
Inside Sales
ImageSource 

The Power of Partnerships

Working with other companies and their staff to deliver a product and service to a customer can be an enlightening experience.  I have recently been working with 4 of the top leading scanner manufacturer partners to assist a healthcare customer with their distributed capture initiative-with the evaluation and the purchase of 160 desktop scanners for capturing patient intake information.

The customer evaluated the 4 manufacturers’ desktop scanners. A number of factors influenced the healthcare customer on their decision to work with ImageSource and to purchase the following scanner evaluated:

  • The ease of use of the scanner equipment and software
  • Availability of the manufacturer’s sales person and sales engineer to be on-site to install the scanner, the numerous conference calls to answer questions that unfolded due to the testing of the scanner and every question was treated with utmost importance.
  • The attention to detail by both ImageSource and manufacturer to modify the demonstration of  the scanner and that the scanner software solved a number of their various documentation challenges (for example – the patient intake documentation varies is size, thickness and also includes plastic cards)
  • The high level of thorough communication between ImageSource and manufacturer (In the customer’s eyes it seemed they were working with one company, not two!)

The greatest learning experience and also the most important factor that made this a stress-free process was the level of trust that was initiated, grown and experienced by all parties involved;

  • From the customer perspective: Working with two teams from different companies- it did not matter who they called (whether it be ImageSource or the manufacturer), they received the same high level of service from both companies. Both companies kept each other informed of the conversations etc. they had with the healthcare customer, therefore alleviating any miscommunications or misunderstandings.
  • From the Reseller vendor (ImageSource) perspective: The high level of communication and interaction with the manufacturer’s sales team created a streamlined cohesive focus to ensure the customer received what they REALLY required from a scanner.
  • From the Manufacturer perspective: Being able to rely on a vendor partner that has the knowledge, expertise in Enterprise Content Management (ECM) and initiative to go the extra step – to focus on how to solve the customer’s challenges, not just sell a scanner. It gave us the manufacturer room to really excel in presenting how the scanner and software was the solution to the customer’s challenges.

It is refreshing to experience this unique partnership among the customer, vendor and manufacturer. And I know from all involved, that it set the stage for a high level of expectation in the future opportunities to do business together. This experience reminds me of this quote I saw recently:

“If we are together nothing is impossible. If we are divided all will fail.” Winston Churchill

Megan Lane
Inside Sales
ImageSource, Inc.

Is your scanner ready for Windows 7?

I am quickly discovering that many of the scanners I sold a few years ago are not Windows 7 compliant. If your scanner connects via Fire wire, SCSI or Kofax Adrenaline board, there is a good chance that there is a new scanner in your future. The good news is that the speeds and feeds you paid for originally can now be obtained for a lower price. If you would like to refresh your technology, give us a call for a review to ensure you will not get stuck.

Ruben Kerson
Inside Sales Manager
ImageSource, Inc.

What value does Virtual ReScan Software (VRS) provide with my scanner?

When purchasing a scanner for document imaging, software is bundled with the scanner that automatically examines documents and applies the correct settings to deliver high quality scanned images. Or in simple terms – it enables image clean-up and clarity to occur automatically at the point of scanning the document.  This software SAVES a great deal of TIME and is EASY to use…This little piece of magical software is called Virtual ReScan or VRS.

Many scanner manufacturers include the Kofax VRS software in the scanner purchase price. Fujitsu includes Kofax VRS Professional software with their scanners and Panasonic includes the latest version of Kofax VRS called Kofax VRS Elite bundled with their scanners.  Other manufacturers do offer the software at an additional cost (Canon, Kodak etc.).

Some of the features in Kofax VRS Elite software:

  • Auto-rotation
  • Auto-cleanup
  • Hole punch removal
  • Blank page deletion
  • Color detection
  • Color smoothing
  • Automatic crop and deskew
  • Improved recognition (increases the accuracy of OCR & ICR software)
  • Scan at the scanner’s rated scanning speed
  • Network-friendly images

Take a look at the Image Processing video on Kofax VRS Elite to get a visual on some of the functionality. I have customers that use the software and will not purchase another scanner without it!

Megan Lane
Inside Sales
ImageSource, Inc.

Inside KOM Day 2 – Document Imaging 2011

 “You may have read about Kodak in the news lately. CEO Antonio Perez commented on the Document Imaging division in his recent address to Wall Street Investors highlighting this division’s market growth and solid cash flow generation.” Again Kodak executives focus on the Channel Partner message.  “We need your help to extend new solutions to our customers.”    – Tony Barbeau, General Manager

Mr. Barbeau made sure to be specific about the needs of customers in the document imaging solution space.  This was well received by the partners as enthusiasm spread throughout the room.  Bud Webster and Russell Hunt did a tongue in cheek ‘cheesy’ unveiling of some of the new scanner models being released. Mr. Webster introduced the i5000 will deliver superior productivity with advanced features. This scanner doesn’t slow down when you turn on the advanced features; dynamic flow technology allows the scanner to deliver enhanced image quality and performance. Mr. Hunt introduced the i2600 workgroup and department scanner, this unit delivers the sharpest and clearest document image clarity on the market. The ease of use has been increased with one button scan to SharePoint and an LCD operator panel for the user. When the scanner is not in use the unit swivels upright to provide a near zero footprint this makes the scanner ideal for tight workspaces. Some have said all it needs is a handle for easy portability. Kodak provides a three year worry free warranty term for the Kodak i2000 scanners. This gives customers the peace of mind to purchase a world class scanner that provides 3yr advanced replacement.

Kodak continues to deliver high end microfilm solutions with the i9600 ImageWriter. I know this is still an important function for long-term archival of historical or vital records but it sure seems old school. Nevertheless the Kodak ImageWriter leads the market in performance, durability and feature set.

Russell Hunt went on to comment that, “We remain committed to improve and enhance our process for deal registration to protect opportunities. We are committed to communication about our programs and products. We want you to understand our vision and corporate strategic direction. We will provide you with effective tools to drive business.” “Kodak wants you to be loyal to Kodak, to be a strong ambassador of our products and services. The Channel Partners can help foster open communication and increase sales to help Kodak document imaging group drive growth”.

According to Mr. Hunt no competitor offers what Kodak does in terms of Industry Commitment, End User Knowledge, Technology and the People to help drive customer satisfaction and growth. We are focused on helping you be profitable and successful; in turn this will enable us to drive our growth and goals for revenue targets.

Next up SharePoint took the spotlight with Mike Gannotti; Senior Collaboration and Technology Specialist http://www.seproductivity.com with Microsoft. You can find him on facebook http://facebook.com/samurai.mike and twitter http://twitter.com/gannotti

Opening SharePoint facts from PowerPoint 2010 Slide Deck:
• 100M+ seats of licensed SharePoint software and growing
• Windows for the Internet
• 1900 publicly reference able internet sites, Ferrari was used as sexy example

I thought it was cool that that Mr. Gannotti shared Microsoft’s internal nickname for SharePoint, ‘Pac man’. Just like the video game of the 1980’s SharePoint gobbles up other Microsoft technologies and is positioned to be the cornerstone of everything Microsoft does for Web2.0. After Mr. Gannotti’s presentation I asked Mike what he thought the single biggest revenue opportunity was for the Partners in the room. He stated that he thought Workflow consulting was a big area. This is important because Systems Integrators like to consolidate Software Sales, Maintenance Contracts, Professional Services and Hardware to give customers a single point of access.  Personally we have found that the revenue opportunities around SharePoint services are valued at a much lower rate than other project work our company does. There seems to be way more buzz around SharePoint than actual Partner revenue being generated. Eventually Partners have to see the dollars come in before a wholesale shift to focusing on SharePoint solutions occurs. As a Microsoft Gold Partner we are skeptical that the revenue opportunity is significant, we have invested time to generate revenue around SharePoint services and projects without much return.

In Conclusion I must first thank John O’Grady, Tony Barbeau, Russell Hunt, Sophia Marchi, Jeff Shuey and the entire Kodak team for the hospitality they showed me as one of a thousand attendees. I was surprised at the amount of focus on the Latin American Region (LAR) in terms of excitement for growth and revenue generation. I believe the America’s partner community and region has much to offer Kodak in terms of innovation, sales and growth. The event continues through the end of the week for Kodak Employees with the Circle of Excellence Awards.  Check out http://twitter.com/jshuey for more updates throughout the event.

 

Inside KOM – Kodak 2011 Americas Kick off – Unleash our Potential

Opening video messaging plays on two screens beckoning the over 800 attendees to ‘Achieve More’, ‘Succeed More’, ‘Accomplish More’, ‘Encourage More’ and ‘Deliver More’

Today John O’Grady took the stage in Orlando, FL. at the Orlando World Center Resort.  As the Managing Director of the Americas, John welcomed over 1000 attendees from 33 countries.

Despite legal battles with Apple and concern over Kodak’s long term financial stability as noted in this recent Yahoo Finance article and interview with CEO Antonia Perez  Mr. O’Grady began by announcing key growth areas for Kodak:

  • Consumer Inkjet up 21%
  • APEX Install base up 45%
  • 19 Flexcell NX Systems booked – up 80%
  • Pocket Video up 151%
  • Scanners / Software up 42%
  • UWS Latin America up 96%
  • Doubled commercial Inkjet business
  • New 4yr retail printing contract renewal with Walmart Canada

John went on to congratulate Sales Teams across the Kodak business units and the Channel Partners

  • We have the Portfolio that is unmatched in the industry
  • We have the People required to succeed
  • We have the Partners
  • Customer Centricity Solutions

K-Zone panel interview with host Tim Palmer

Mr. Palmer moderated a discussion panel consisting of key Kodak Executives from various business units Gustovo Oveido, Chief Customer Officer | Pradeep Jotwani, President Consumer Digital Business / Chief Marketing Officer | Doug Edwards, General Manager PrePress and VP of Eastman Kodak

Kodak KOM K-Zone

In order to get everyone in the room engaged Mr. O’Grady led everyone in the audience in a rousing sports inspired ‘Wave’ back and forth across the ballroom.

As the panel gets warmed up Mr. Palmer asks “What is the biggest opportunity for unleashing Kodak’s potential?”    The panel took turns and offering perspectives from each executives view.  I took away a paraphrased message that focused on Kodak’s broad portfolio. “We have the broadest portfolio of anyone in the industry” By working together we can grow each one of the components in that portfolio.  Key to the message was a focus on turning every customer interaction into an opportunity to position the other areas of the Kodak portfolio.

Mr. Palmer asked Mr. Jotwani, “How is Kodak capitalizing on the Social Media opportunities with photo sharing?”  Kodak is focused on personal imaging, people are “Preserving memories, while living in the moment” and this has created an explosion in the sharing of images/photos.  We are pleased that we have a greater focus on video and market share is growing, “we are now the clear number two behind flip in terms of consumer video products.”

Also discussed was the personal greeting card business using Kodak Kiosks in retail stores like CVS Pharmacy that give consumers the choice to make a greeting card from my FaceBook photos, printed on greeting card stock and creased like a standard greeting card.

One of the largest profit opportunities in the IT sector is consumable components, Ink business is doubling.  We have launched a fundamental new program with a brand new inkjet engine.  Kodak has told Wall Street they will grow 50% in the US with consumable inkjet products.

Kodak Services for Business, Mr. Oveido spent a few minutes describing this opportunity.  We are moving from products to solutions in the imaging business.  Data Management, Facilities Management, Print Services.  Kodak is different because we are willing to partner, we are late to the game but we are the only one that really, really wants to partner.

We have a significant number of attendees from the document imaging partner community.  The document imaging business is a great business with lots of growth potential.  Retail is a huge opportunity for the new i5000 and i2000 scanners.

Mr. Oveido stated that for the first time in 30 years the Latin American economies are showing a readiness and tremendous enthusiasm for IT sector solutions and growth.  I see impressive opportunities for back office solutions for document management.  The market is booming, the team is in place and we have high expectations for Latin America across the entire portfolio.

Mr. Jotwani reflects on how impressive the turnaround has been for Kodak as the film business has declined and the markets predicted the worst.  The Kodak team had a strategic vision and plan that has enabled Kodak to grow in the digital IT world with new products, services and technology.  The future is bright for Kodak and I can taste the success in the future.  His closing comment was Kodak is back.

My favorite presentations came later in the day when Garth Neenan showed of the new Photo Department at CVS Pharmacy.  The completely revamped the idea of the photo lab from a carbon copy of the Pharmacy Dept. to a state of the art, warm and friendly place.  They took the audience on a journey through the conceptualization of the new Photo Department to the actual launch of the first store.  This was probably the most interesting and defining moment of the day for me.  It showed some innovation and some real customer touch that made the Kodak technology come alive.

Richard Ford also took the stage to the show how Kodak is positioning itself to capture major market share in the handheld camera and video market.  Lots of great statistics to back up the size and growth opportunity in this market with a heavy focus on the ability to ‘Share’ using various social media platforms.   Richard used Facebook as the biggest example that Trillions of images are being generated.  100,000 photos per second are served up to users, 60M photos added every week with a total of 1.7B user photos and growing.  He highlighted the Kodak Pulse digital picture frame and the PlaySport waterproof digital video camera.

An Innovative Blend…ILINX® Capture with Canon ScanFront 220 / 220P

This week I wanted to highlight a great ImageSource combo that delivers an All-IN-ONE system that is perfect for Workgroup Capture.  This blended technology provides a comprehensive state-of-the-art scanning solution for any organization, regardless of size.

ILINX® Capture is a powerful web based application that allows you to capture information any place, any time.  It can be used for ad hoc and production scanning and indexing.  All you need is access to a browser and you can capture documents from anywhere in the world!

With ILINX Capture you can import and process emails, faxes and business documents and it is easily integrated with third-party and legacy systems. Once released from the scanner, the documents enter the ILINX Capture workflow system; allowing access to documents and batches from a thin web client.  ILINX Capture was a winner of the 2010 Product Innovation Awards –  Network Products Guide.

Now blending ILINX Capture with Canon ScanFront 220 / ScanFront 220P scanner, this allows you to plug your captured information directly into your office network.  With the user-friendly touch screen, you can scan directly to e-mail, FTP, shared folders or USB memory and it releases to a comprehensive workflow system that is assessable from any browser.

Worried about security and access to your network? The Canon ScanFront 220 / ScanFront 220P has robust security features offering fingerprint authentication with easy remote management.

Check out the demo of how it works on You Tube – you will see how easy it is to apply innovation in your workflow processes!

For more information see the PDF below.

Dynamic Duo – ILINX Capture & Canon ScanFront 220P

Megan Lane
Inside Sales
ImageSource Inc.
Phone 360.943.9273
iPhone 360.481.5946
www.imagesourceinc.com

  

Shedding a little more light on the new Fujitsu fi-6800

I have blogged before about the Fujitsu fi-6800’s reduced footprint, the LED technology that it uses, and the many environmental friendly qualities it has, but there are other features that must be pointed out.  As you can imagine, when a company so well respected and influential in the ECM world as Fujitsu releases a new product, a lot of thought and engineering goes into it beyond just making it faster.  The fi-6800 is packed with features that enhance productivity that was based directly on customer feedback.

I saw a recent live demo of this model and it is impressive.  It’s look, size, footprint.  How quiet it is.  It also became evident, that this scanner is also easier to use than the fi-5900C, the previous mid-volume production heavyweight manufactured by Fujitsu.  This scanner weighs a mere 70 pounds compared to 100+ pounds of other scanners and its compact size makes it physically the smallest in its class.  This scanner was designed with this in mind:  bring production scanning from out back to up front without obviously disturbing the front of office business environment.

This scanner was also designed with batch scanning efficiency in mind.  For example, it can be equipped with a pre or post scanning imprinter depending on the need, and features an active stacker which controls paper speed as it exits the scanner to keep documents orderly and neat.  The front operator panel has a document counter and a batch counter too.  It is intelligently designed featuring an intuitive LCD operator panel which can be programmed in seven different languages.

Speaking of intuitive technology, the scanner offers Intelligent Multi-Feed Function (iMFF) and Automatic Image Quality Checker (aIQC).  According to Fujitsu, “iMFF allows for instant detection of a multi-feed or multilayer document, such as taped-on receipts or sticky notes added to a document. This function transports the document that has caused the alert to the exit path of the scanner, and presents both the physical document as well as the scanned front and back side images to the user so they can decide whether rescanning is required.”  The Automatic Image Quality Checker allows for document batches to be processed without interruption because it marks images virtually with potential missing data (for example folded corners) and others that might indicate multi-feed incidences.  This allows the user to check through the earmarked images and either re-scan or validate without interrupting the image order.

Lastly, the scanner comes equipped with an impressive full suite of bundled software including Adobe Acrobat 9 Standard, Kofax VRS 4.5 Professional with enhanced barcode recognition, ScandAll PRO with Scan to Microsoft Sharepoint, and QuickScan Pro Demo.  The fi-6800 fits well into any Document Management and Enterprise Content Management solution.

Once again, Fujitsu steps out into the limelight and into the front of the pack with production level document scanning for the world.

Ian Hundtofte

ImageSource

  

Spotlight on the new Fujitsu 6800

Overview
Engineered from decades of industry-leading experience, the fi-6800 is fully-loaded with productivity enhancing features based directly on customer feedback. The fi-6800 scanner has the perfect blend of performance and functionality for production scanning environments.

> Incredibly fast color landscape scanning of up to 130 ppm / 260
ipm in 200/300 dpi
> New compact design makes it the smallest in its class
> New intuitive LCD operator panel
> 500-page Automatic Document Feeder (ADF)
> New functions for enhanced automation, power efficiency and
productivity: automatic sorting, automatic stacker and automatic
image quality checker
> Paper protection and Intelligent Multifeed function
> Long document scanning of up to 120 inches
> Daily duty cycle of up to 60,000 sheets
> Multiple interface: Ultra Wide SCSI / USB 2.0 / Kofax Ultra Wide
SCSI and Kofax USB 2.0
> Includes Adobe® Acrobat® 9 Standard, Kofax® VRS 4.2*
Professional, ScandAll PRO with Scan to Microsoft SharePoint,
QuickScan Pro Demo

For more information contact InsideSales @ 360.943.9273 insidesales@imagesourceinc.com

Document Capture Tools

Scanning your documents into a Document Management System is a great way to improve efficiency and reduce the amount of paper in your office.  And, depending on what kind of paper you are scanning, there are lot of document capture tools available.  Tools such as Full Text OCR, Zonal OCR, and ICR can greatly reduce time spent indexing and validating your documents once they are scanned.

Full Text OCR (Optical Character Recognition) is software that captures every character in the document being scanned and processing it into a fully searchable PDF.  One effective use of this technology is when government users needing to search hundreds of pages of agendas and meeting minutes for a certain topic.  The process of searching these documents is quite time-consuming and most OCR processing occurs overnight when there is less use on the company’s day-to-day activities.

Zonal OCR is similar in that it captures information, but in this case, the software is programmed to look in the same location or “zone” every time.  This is helpful when scanning in documents where the information is in the same location, such as an invoice number.  Most invoices are in a set format so zonal OCR is very effective in this scenario.  When the operator is validating this information, the Zonal OCR zooms in on the zone area that has been predetermined where the information is captured from so they can easily read if the information captured is correct or not.  Hence, one of the biggest advantages of Zonal OCR is that it improves the efficiency of searches which translates into a savings of both time and money.  Some software available that features Zonal OCR also allows the user to draw a box to establish a zone around required text rather than typing in keywords therefore allowing the document to be automatically indexed.

ICR (Intelligent Character Recognition) is the ability for the software to read hand-written information and process this into searchable information.  This is especially beneficial in the financial industry.  And although this tool can be very useful in some situations, the error rate is much higher because handwriting is so varied from person to person.

Andrea Latham, CDIA+
Inside Sales
ImageSource, Inc.
Phone 360.943.9273
www.imagesourceinc.com

Share on LinkedIn   Share on Twitter

Use ECM Training to Maximize Your Investment!

Have you ever bought a VCR, Stereo, DVD Player or any high-end electronic gadget?  It normally comes with a fancy remote control or interface with multiple options on it but all you really want to do is watch a movie. You would be just as satisfied for the moment with just two buttons, “stop” and “go”.  At home the extra functions may improve our lives or they may not.  They might be just for fun.  But either way what extra features you don’t use or know about, doesn’t hurt you..usually.

Many companies approach their imaging systems the same way. It does what it does from the day it was enabled, it works and that’s it. When they hear about other peoples’ systems, they wish their system could have similar functionality… and maybe it does, but who has the time to figure that out?

Take the time to maximize your investment!  It was worth it to someone in your organization to make the investment initially, so why wouldn’t you use it to its full potential?  Well you might not for the same reason humans don’t do most things – a shortage of Time .  Time is important and once you dive into exploring your current software who knows how long it will take or if what you are focusing on will benefit your existing process?  At ImageSource, we have found that the most important and undervalued item with an imaging system is training.  With professional training, concerns can be addressed in a focused environment and a structured time frame. Our most successful customers realize the benefits and importance of training, both initial and on-going training.

Often when customers contact us looking for additional hardware and software, we can ask some probing questions and discover that the issue may resolved by scheduling a consulting day to review their installation and recommend best practices for their environment.  Paying for one or two days of training is definitely less expensive that investing in additional hardware and software products that may not even be successful.

Taking responsibility for your components isn’t easy, and you can simplify the process by receiving professional training/consulting that will inform, educate and assist you to the right path of choice sooner rather than later.  Additional training and professional services consulting are offered at ImageSource – you might be surprised what is discovered!

Professional training provides knowledge.  Knowledge is power.

Andrea Latham, CDIA+

Inside Sales

ImageSource, Inc.

Phone 360.943.9273

www.imagesourceinc.com

Highlight on Canon Scanners

This week we are going to talk about Canon and their line of High/Mid/Low-volume, and check scanners.  Canon scanners are usually priced very competitively.  At ImageSource we also manage scanner service repair and Canon’s are just as reliable and have the same loyal following as other brands.

Canon scanners offer the kind of high-performance features that make converting paper documents easier. Like high-speed precision feeding technology, compact design, high-speed color capability and even flexible configuration options.

Canon’s highest volume scanner is the newly released DRX10C, which rivals the competition with an impressive 128 pages per minute scanning speed in both color and black and white.  Great image quality comes from the onboard image processing chip that can handle multiple image processing functions.  It also boasts the industry’s first dust-free scanning system which prevents dust particle from adhering to the sensor glass.  This minimizes manual cleaning for the end-user thus reducing time spent maintaining the scanner.  This robust design allows for up to 60,000 scans per day meeting the demands of production level scanning.

The rest of the Canon scanner line includes 18 models ranging in speed from 20 ppm up to 112 ppm.  This expansive variety of models allows the end user to find the perfect fit with speed and design for their document capture or distributed capture solution.  Canon also provides 3 different models of check scanners, which is a niche that most of the other well-known scanner manufacturers do not venture into.  This can be very beneficial for those in Billing and Accounting areas of business that deal mainly with processing large quantities of checks.  Having a true check scanner give you the option of reading the MICR codes on the bottom of the checks.

One noticeable difference with the Canon scanner line is that they do not ship with Kofax’s Virtual Rescan (VRS) technology that many of the other manufacturers include as a basic with their standard packages.  It can be added on to any of the scanners as an aftermarket upgrade, so not bundling it with VRS cuts down on the cost.  Talk about flexibility.

And…Finally network scanners with new technology have arrived!  Stay tuned next week for our blog about Network scanners, including those offered by Canon.

Andrea Latham, CDIA+

Inside Sales

ImageSource, Inc.

Phone 360.943.9273

www.imagesourceinc.com

Share on LinkedIn   Share on Twitter

Document Capture with Bowe Bell & Howell

Bowe Bell & Howell NgenuityThis week we are going to focus our attention on the Bowe Bell & Howell brand Document Scanner.  They are known for their presence in the high-production environment, and with their work-horse 8000 series scanners, BB&H can really enhance your document capture solution in a production environment.

Bell & Howell recently launched the replacement to the 8000 series line with the “Ngenuity” high-production scanner.  These 4 models of the Ngenuity were redesigned to include some of the latest technologies and to make maintaining this scanner much easier for the end-user.  For example, the lamps in the Ngenuity have been replaced by LED technology so they last the lifetime of the scanner and require no warm-up time.  That eliminates the end-user having to purchase these consumables and replacing them on a regular basis.

The internal construction of this scanner is still all stainless steel and now includes a straight paper-path option to reduce jamming and feeding issues.  You now have the option of using two separate paper paths making the scanner more flexible for accommodating your scanning needs.  The Ngenuity also has an unlimited daily duty cycle (number of pages that it can scan per day without reducing the life expectancy of the scanner), which is a great feature not offered by many other manufacturers

Even if you have a lower production or distributed capture environment, Bell & Howell offers their Truper and Sidekick models.  The Truper 3200/3600 models are rated at 67 ppm (pages per minute), the Sidekick 1200 rates at 23 ppm, and the Sidekick 1400 at 43 ppm.  As a point of interest, the Truper made the Guinness Book of World Records for the Longest Scanned Document – an astonishing 3,875-foot document.  Many organizations use the Sidekick models in their distributed capture solutions so branch offices to scan their documents and send them electronically to the home office.

So no matter what kind of document capture solution you might have in place in your organization, B&H has a scanner that can fit your needs.  And ImageSource is a reseller of the BB&H scanners, here to help answer any of your imaging and document capture questions.

Andrea Latham, CDIA+

Inside Sales

ImageSource, Inc.

Phone 360.943.9273

www.imagesourceinc.com

Highlight on Fujitsu Scanners

We thought it would be a good idea to spend a few weeks highlighting some of the different scanner manufacturers and what kind of equipment and service they offer and the benefits of purchasing their product.  This week we are going to cover Fujitsu scanners.

Fujitsu offers a very wide range of scanner models from the ScanSnap S300 which is rated at 8 pages per minute (ppm) all the way up to the 5900C, which is rated at 100ppm.  For a more complete list of the Fujitsu models available, click here.  The majority of Fujitsu’s mid-range scanners come with an on-site 3 month Next Business Day response warranty.  They also come with a nice package of software including:  Kofax VRS, Adobe Acrobat Standard, and ScandAll21.  Also, most of the scanners are now Dual Interface: Ultra SCSI & USB connectivity, see blog about USB vs. SCSI scanners.

A couple of the newer models that Fujitsu has released, the 6670 and 6770, have 15,000 page daily duty cycles.  That means that they can scan 15,000 pages in one day and not shorten the life span of the scanner.  That is about twice the daily duty cycle of the models they replaced, the 5650C and the 5750C.  That high of daily duty cycle is quite good for a scanner in its price range.  For the lower volume and price range, another two new models are fi-6130 and fi-6140. These little workhorses scan 40ppm and 60ppm and an optional Flatbed can be purchased separately for both models.

Other benefits of the Fujitsu scanners are the service offerings. Fujitsu is one of the few remaining scanner manufacturers that maintains their own warranty and post warranty contracts. This permits for high availability of quality phone support prior to an on-site repair call as well as high availability of parts when and if an on-site service call is needed. Fujitsu service offerings range from Basic coverage (any hardware failure that isn’t consumables, see blog about the difference between parts and consumables) to the more elaborate ScanCare package. ScanCare is a more comprehensive contract which can include several Preventative Maintenance (PM) visits per year and consumables kit(s) depending on the model. First time buyers can sometimes experience sticker shock over the cost of some of these contracts but once you calculate the guaranteed PM visits, the consumables and the end user training,  you should be able to quickly gauge the value. Plus to replace a major part on scanners can often run into the thousands of dollars.  Contracts are much cheaper than replacement scanners and if it’s a mission critical scanner can you really afford not to be covered?

Andrea Latham, CDIA+
ImageSource, Inc.
Phone 360.943.9273
www.imagesourceinc.com

 

 

Yes, There is Such a Thing as a Wide Format Scanner

For many companies and government agencies, there is a great demand for a scanner that can accommodate documents larger than 11 x 17”.  Engineering companies, architectural firms, assessor and land use departments all have large format documents they deal with on a daily basis.  The most common large format documents for these users are blueprints, maps, and architectural drawings but other uses include graphics, fine art and photography.  Trying to find, store, and organize all these huge documents can be painstaking and space consuming, so in comes the large format scanner to the rescue!

The large format scanner comes in a variety of sizes for max scan width, the most coming being 36”, 42”, and 54”.  You can also choose between Simplex/Duplex and Monochrome/Color options.  Models with different speeds and resolutions also help customize your large format scanner solution.  For example, if you need to scan in a color map with a lot of detail, you will want a color scanner with very high resolution.  Large Format scanners are available with up to 9600 dpi.

Software is  available that assist with the scanning, processing and organization of your images.  Some software even allows the scanner to integrate directly with CAD applications enabling blueprints to be scanned, edited and digitally stored.  And most large format scanners include a 2-year on-site warranty, although most are virtually maintenance free – few, if any consumables are needed to maintain the optimum performance of the units.

ImageSource, Inc. can provide information on many different large format scanner manufacturers such as Vidar, Contex,  and Graphtec.  Regardless of the brand, you can integrate large format scanners seamlessly into your existing document imaging system giving you maximum flexibility for digitizing documents of any size.

Andrea Latham, CDIA+

Inside Sales

ImageSource, Inc.

 

Who Needs a Scanner? I Think I Need a Scanner…

The answer is almost everyone!  From scanning bills and statements in your home office to full Imaging Departments in the largest of companies, digital images are the way of the future.  I don’t know about you, but I don’t have room in my house for filing cabinets full of old mortgage, power, auto, insurance and all the other bills and statements that I get every day!  Many State, County, and City government agencies have also run into the same problem as they are keeping 100+ years of all different types of paper documents.

A lot of people today want to start digitizing their documents, but don’t really know where to start.   If you need some help trying to find out what type of scanner is right for you, there are a few simple questions you can ask yourself.  How many documents per day/week do I need to scan?  Do any of them need them to be in color?  Are any of my documents double-sided?  Are any of my documents of unusually large or small size?  What paper types and of what quality will I be scanning?  All of these questions are important and can help narrow down the size and type of scanner that will work best for you.   There are many manufacturers that produce scanners that range from home office/portable to the highest production scanners available.  Companies like Fujitsu, Bell & Howell, Canon, Panasonic, and Kodak all provide full lines of scanners to fit most every need.  Don’t let this unfamiliar territory intimidate you, there are companies like ImageSource, Inc. that know about and sell scanners to help you out along the way!

If you’re interesting in viewing muliple scanners at one time and location, sign up to attend Nexus ’09.  Some of the major manufacturers will be demoing their scanners there and answering the types of questions we talked about above.  Good luck and start scanning!