It has only been a few years since I was in college, and I can still remember those days like it was yesterday. I can remember the warm sunshine, cramming for finals, hanging out with friends, football games, and everything that comes with the college experience.
I went to college out of state and ended up taking some summer and winter courses at local community colleges near my hometown when I was home from school. Naturally I got grades in those classes and wanted those grades sent to my university so they could be counted toward my graduation requirements. However, the process to find out if my grades actually were
transferred over involved multiple phone calls and lots of waiting.
I took some online summer classes at a well-known community college in the area where I’m from. I wanted to have the grades I received in my classes sent to the university I was attending in a different state. I went online, filled out a form, input my credit card information and hit “Submit.” That was the end of it.
After a few weeks, the phone calls started. I called the registrar at my university at least once a week for at least six weeks trying to figure out if they’d received the transcripts in the first place and where they were in the process. After a number of weeks, I checked my unofficial transcripts from my university and the grades from the community college were there.
It would have been nice to have gotten some kind of notification when the university received my transcripts and at various other points in the process. An email would have sufficed.
I know I’m not the only person who has experienced this. There are numerous other universities who handle their transcripts this way. However, there is a solution that I believe will satisfy both the student and the university.
The solution looks at transcripts in a whole new way, processing information when the transcripts arrive at the school. Information is captured off the transcript and a calculator looks at credits earned and automatically performs the calculation. At any point, a student can log into the system and see where their transcripts are in the process. It’s beneficial for universities because they can now process more information, faster, and they can move transcripts more quickly through the queue.
A major California University has implemented this solution at their campus. They are processing more transcripts now than ever before. Their process is automated and students can now be moved throught the queue much faster. Students who are applying as freshmen can now find out faster if they have been accepted to the university. Students who may have attended a community college in the summer (as I did) can now have their grades trasnfered over with ease and be notified where the school is in the process.
I know as a student in college at one point, I definitely would have appreciated a system like this in place.
For additional information on this higher ed solution, check out this link: http://www.imagesourceinc.com/Solutions/Industry/Education/index.htm.