Maintenance Over Management: A Survey of Business Officers

The sky has not fallen — but pieces of it could soon be hitting a campus near you.

That is one way of summing up the findings of Inside Higher Ed’s first-ever Survey of College and University Business Officers, released today in advance of the annual meeting of the National Association of College and University Business Officers.

The survey, the second of a series in which Inside Higher Ed is gauging the views of key higher education constituents, reveals a surprisingly upbeat assessment about the financial state of American college campuses (especially private nonprofit ones), as seen through the eyes of their chief finance and business officials, 606 of whom responded to the survey.

About one in six business officers at both public and private nonprofit colleges described the financial health of their respective institutions as “excellent,” and another 57 percent of public-college CFOs and 47 percent of private-college CFOs characterized their respective institutions’ financial health as “good.” Business officers at public and private institutions alike also generally rebuffed the notion that the budget cuts their institutions have suffered so far have damaged the quality of their academic programs or academic support for students — opinions that many other people on their campuses are unlikely to share.

Read the full story at Inside Higher Ed News.

Vote for These Valuable ImageSource Presentations at OpenWorld 2011

ImageSource has proposed three presentations ideas for Oracle OpenWorld 2011. Please help us bring these valuable presentations to the Oracle community by voting for the three sessions below at the Oracle Mix website.

Getting Real with Oracle ECM 11g – Benefits & Lessons Learned from Going Live
Join this interactive discussion on the implementation of Oracle ECM 11g. See successful 11g installs for Accounts Payable and Records Management and learn how the most recent Oracle technology sets a solid foundation for these organizations for years to come. Discover how 11g provides a tight integration between vertical components providing a wide range of choices and more flexibility in architecting and designing solutions. Explore how Oracle 11g also provides a host of benefits in the context of the broader Oracle line-of-business platforms – weather it’s Siebel, CRM on demand, JD Edwards or PeopleSoft – the integrations will be tight.

Mastering Records Management and Retention Policies with Oracle ECM 11g
One of the largest counties in the Northwest recently implemented Oracle ECM 11g for Universal Records Management. The system, designed around the core concept of contribution folders, is blazing the way to effectively manage records County-wide. The technology provides a hierarchal structure, with drag-and-drop functionality and automatic metadata and retention policies, for efficient and effective records management. Discover how this infrastructure for records management can facilitate Public Disclosure Requests and unleash the many enterprise capabilities of Oracle 11g.

Oracle ECM & PeopleSoft/JDE – A Synergistic Combination
If you use PeopleSoft/JDE and are interested in extending their capabilities to accelerate multiple business processes, then this is a must-attend session. Through a tight integration, business processes are automated using Oracle ECM software to leverage your data residing in your Oracle database, optimizing operations. Further advancing efficiencies, users can utilize ECM functionality without leaving the familiar PeopleSoft/JDE interface. Capture structured and unstructured information from paper or any digital source, develop electronic workflows and store all your information in a secure repository. Learn about specific synergistic solutions that have streamlined processes for Higher Ed, Financial Services, Human Resources and more.

You must become a Oracle Mix member to vote. Please sign up and vote to see ImageSource present at OpenWorld.

To Vote:

1) Click on this link: https://mix.oracle.com/
2) Register as an Oracle Mix member
3) Click on “Suggest A Session”
4) Sort by title
5) You must vote for at least three sessions for your vote to count. Please vote for the three presentations above!

Debbie Horton
ImageSource
Communications Director

Taking PeopleSoft to New Heights in Higher Ed

The PeopleSoft ERP system you use for Student Information Services (SIS) has been built to support nationwide and world wide applications. As such, it cannot provide unique challenges for each business need.Typically, we see IT shops and business directors working around the deficiencies in the product in an attempt to meet specific business objectives.  We also see universities purchasing complimentary products to try to meet specific needs and requirements.

From an IT perspective, the cost to write custom code to modify PeopleSoft is prohibitive, or the software simply cannot meet the business objectives. With this in mind, ImageSource, a systems integrator for Oracle, has built several modules for higher education that will have a dramatic effect on how universities conduct business. The integration is codeless, so although we “talk back and forward” to PeopleSoft, there is little requirement to have PeopleSoft technical staff supporting the project.

This new module provides true business workflow that can be designed and built by the business unit, allowing work to be pushed out to the specified knowledge workers. The pilot project recently completed at major California University has been deemed a complete success. This solution now allows them to provide critical real time service to students, parents and faculty.  With the initial implementation in Finance and Student Services, this university is ready to implement the program campus-wide and gain substantial ROI.

If you’d like to know more about how this solution works please email Lynne Butler, ImageSource Higher Ed Business Consultant, at lynneb@imagesourceinc.com

The Beauty of Dealing with Colleges

It has only been a few years since I was in college, and I can still remember those days like it was yesterday. I can remember the warm sunshine, cramming for finals, hanging out with friends, football games, and everything that comes with the college experience.

I went to college out of state and ended up taking some summer and winter courses at local community colleges near my hometown when I was home from school. Naturally I got grades in those classes and wanted those grades sent to my university so they could be counted toward my graduation requirements. However, the process to find out if my grades actually were
transferred over involved multiple phone calls and lots of waiting.

I took some online summer classes at a well-known community college in the area where I’m from. I wanted to have the grades I received in my classes sent to the university I was attending in a different state. I went online, filled out a form, input my credit card information and hit “Submit.” That was the end of it.

After a few weeks, the phone calls started. I called the registrar at my university at least once a week for at least six weeks trying to figure out if they’d received the transcripts in the first place and where they were in the process. After a number of weeks, I checked my unofficial transcripts from my university and the grades from the community college were there.

It would have been nice to have gotten some kind of notification when the university received my transcripts and at various other points in the process. An email would have sufficed.

I know I’m not the only person who has experienced this. There are numerous other universities who handle their transcripts this way. However, there is a solution that I believe will satisfy both the student and the university.

The solution looks at transcripts in a whole new way, processing information when the transcripts arrive at the school. Information is captured off the transcript and a calculator looks at credits earned and automatically performs the calculation. At any point, a student can log into the system and see where their transcripts are in the process. It’s beneficial for universities because they can now process more information, faster, and they can move transcripts more quickly through the queue.

A major California University has implemented this solution at their campus. They are processing more transcripts now than ever before. Their process is automated and students can now be moved throught the queue much faster. Students who are applying as freshmen can now find out faster if they have been accepted to the university. Students who may have attended a community college in the summer (as I did) can now have their grades trasnfered over with ease and be notified where the school is in the process.

I know as a student in college at one point, I definitely would have appreciated a system like this in place.

For additional information on this higher ed solution, check out this link: http://www.imagesourceinc.com/Solutions/Industry/Education/index.htm.

Kristina Parma
Communications Manager
ImageSource, Inc.

AACRAO Presentation You Can’t Miss

The team at ImageSource is looking forward to meeting Admissions personnel from across the country to get input on a brand new way of helping students with the enrollment process.

At booth #106, you will see how a student can use their home page as a portal into the progress of their application. On Tuesday evening at 5 pm, Dave MacWatters will be explaining the entire process.

Terry Butler
Chief Solutions Officer
ImageSource, Inc.

Colleges and Universities – Give Your Students Something to Cheer For!

Most Higher Education institutions have a student portal where students and parents can review mounds of information. From courses completed to the amount owed to events occurring at the school, the portal provides critical data. It acts as a self-service device to drastically reduce the amount of phone calls and emails that were once necessary.

However at most institutions, the ability to get REAL TIME information for a student applicant is very difficult. Questions such as, “Did you receive my transcripts? What else do you need? When will I know if I am accepted?” continues to be a difficult task.

At AACRAO in Seattle next week, you will have the opportunity to see the first student portal that is linked in real-time to the entire back room process for student enrollment. Not only will true enterprise content management (ECM) give the applicant peace of mind, it will provide huge benefits to all departments within student services.

Stop by ImageSource booth #106 during the AACRAO exhibition and don’t forget to register for the 5pm session hosted by ImageSource.

This is a really different experience.

Terry Butler
Chief Solutions Officer
ImageSource, Inc.

Don’t Miss This AACRAO Seattle Presentation

ImageSource is really excited about the AACRAO conference being held in Seattle next week. In our booth (booth #106), we will be demonstrating how a student applying for college can go to the University portal and view the progress of their application.

This process will dramatically reduce the number of phone calls and emails that are fielded by an overworked Admissions office. At the booth, you will see the though process behind a new ECM process.

ImageSource is also giving a presentation Tuesday evening at 5 p.m. Any College, University or Higher Ed Institution looking to become more efficient when it comes to students can’t miss this.

Can’t wait to see you there!

Terry Butler
Chief Solutions Officer
ImageSource, Inc.