Webinars – A great place for free information

On Wednesday, August 20th at 10:00 PST, ImageSource and Fujitsu will be broadcasting a webinar about optimizing your hardware called Proactive Scanner Management. During this webinar you can learn about Fujitsu scanner trade-in programs as well as the latest and greatest models available. Learn about the out-of-the-box software as well as when to consider ILINX Capture for a more robust solution. This particular webinar will be recorded and available for viewing at your convenience if you are unable to attend the live event.

Webinars are a great source of learning usually for no cost. They can provide information on hardware you are considering as well as software solutions. Topics can also include specific verticals and solutions such as the upcoming “Paperless Courtroom” webinar featuring ILINX Capture and IBM FileNet. These topics are typically covered by industry experts that have been involved in successful implementations.

Webinars are a valuable source of information and something the savvy consumer should take advantage of.

Questions or comments:

Richard A. McDermott, ECMp, CDIA+
Account Executive
ImageSource, Inc.
360-943-9273 T
360-943-4449 F
http://www.imagesourceinc.com

ImageSource implements groundbreaking paperless courtroom solution, featuring ILINX® technologies

Stanislaus County Superior Court is a pioneer in digital courtroom document processing, as featured in a recent article in the Modesto Bee. Not mentioned in the article is the fact that their successful solution was implemented by ImageSource and features ILINX technologies.

Stanislaus had the vision, and we helped them get there. The technologies used—ILINX Capture and IBM FileNet—have been designated as a solution of choice by the California Administrative Office of the Courts (AOC). The addition of ILINX eForms was added to further streamline courtroom processes. The powerful combination of technologies used offers a robust, scalable and easy-to-use option to automate courtroom processes enterprise-wide.

The family court division has been paperless since early spring of 2014 and is being expanded to traffic, civic and criminal cases, and eventually to the entire courthouse. Clerks search for, and organize documents for upcoming cases based on a web calendar. Judges and commissioners access documents during cases on tablets while on the bench, eliminating a daily stack of about 40 paper case files. Legal documents that require completion during a hearing are now electronic and are filled out, reviewed, approved, signed and routed for printing on the spot. Continue reading

Are you “Powered by ILINX?”

Organizations are realizing more and more every day the need to reduce paper, automate labor-intense processes and eliminate duplicate tasks. Since we all know time is money, this is important now more than ever. But how do you choose the right technology to assist with this? We hear quite frequently that users are comfortable working within their line-of-business systems and that bringing in a large, complicated content management system will only confuse them. My response to this is, “Are you Powered by ILINX?”

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Rule Your Data with IBM Datacap Taskmaster

AIIM’s (Association for Information and Image Management) research reveals that 40% of organizations that implement a Capture Solution will achieve a ROI within 12 months.  AIIM separates capture software into 3 categories: Ad-hoc image, batch image and batch transaction. There are many capture products available but one in particular I would like to discuss is IBM Datacap Taskmaster Capture software which is classified as batch transaction.

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What Helps Make IBM’s Watson So Smart? Content Analytics

If you got to see IBM’s Watson compete on Jeopardy a few months ago, you probably thought that it was interesting that a computer could compete (and win) against humans in a game show. What was not as apparent was the technology behind Watson, or how it could be applied to solve business challenges and provide insight into the massive amounts of unstructured information in your organization.

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Stuck in a Trade Show Whirlwind

This year’s Fall trade show season seemed to blow in and out like a tornado. It is no joke that time flies when you are having fun. We’ve seemed to go from September to December in a blink of a eye. Our whirlwind of a tour started  back when the leaves were just starting to change with multiple local PMI and AIIM events and only picked up speed from there….

For a week we blew into OracleOpen World in San Francisco, CA . If you’ve never attended Oracle OpenWorld, be ready for quite a technology experience. As an Oracle Platinum Partner there is no way we would have missed it!  As a systems integrator for Oracle Middleware, we were eager to help attendees learn how to run more efficient business processes by implementing Oracle IPM and UCM solutions.  There was a lot of interest in our recent implementations of Oracle Webcenter Content 11g. We look forward to going back in 2012 and hope to see you there.

While many of us were at OOW, our ECM expert, John Smetana was attending the AIIM ECM Bootcamp in Minneapolis, MN on October 4.  AIIM members and attendees collaborated on ways to minimize paper and manual processes in core backend activities and discussed better ways to engage social technologies to reach customers.

Next stop landed us in Vegas, Baby! We were a proud exhibitor of the IBM Information on Demand Conference that happens annually at the Mandalay Bay. And we are hoping what you saw there, doesn’t stay there. Take back what you learned from our IBM ECM team to get started on automating processes or to expand your current solution, enterprise-wide. We can wait to get back to IOD in 2012

Next up, we couldn’t have been more excited or proud to host Nexus ’11, our annual ECM Solutions Conference on November 3-4.  With over 28 breakout sessions, world-class Keynote speakers and peer-to-peer networking, this event has become the best education ECM technolgoy event on the West Coast!  Pre-conference training for AIIM certifications and other continuing education credit were provided in the days leading to the conference. Our vendor partners, including Fujitsu, Panasonic, IBM, Kodak and other industry leaders were on hand to show their latest product offerings and answer questions in our Expo Hall. This year’s hot topics included planning your ECMECOSYSTEM™,  Capture solutions from ILINX and Kofax, and implementing mobile and social technologies. You can check out presentations and video from this year’s event or register for what’s in store for Nexus ’13!

And finally, we wrapped up our tour in Sacramento, CA at the Kofax Connect event where we presented with our customer partner, Sacramento County, to share how their are utilizing Kofax KTM to clasify, separate, extract and transform documents.  We were excited to be a part of this valuable event and have the chance to discuss capture solutions with the many Kofax users who attended. If they hold this complimentary seminar again in the Spring you won’t want to miss it.

As frost began to form and the breeze began to slow, it was finally time to click our heels and head home for the holidays. But it won’t be long till we are back out on the road to talk with all of you about implementing your ECMECOSYSTEM and making your information work for you!  Make sure to keep checking our Events calendar to see if we will be blowing into a location near you.

Are You Realizing the “E” in Your ECM Projects

I’ve  worked in the Enterprise Content Management (ECM) industry and sold software solutions in this space for over 12 years now. Since then I’ve been involved in hundreds of transactions and sales cycles with many Fortune 1000 companies. One thing that stands out very clearly  in my time in this industry is the fact that I’ve never worked with a single organization that had a plan to realize the “Enterprise” part of Enterprise Content Management software.

One story that vividly sticks out in my mind is an engagement we were called into back in 2002 with a Global 1000 company that was evaluating ECM software to solve their invoice processing challenge. After an evaluation period that lasted about two months, we were selected as the vendor of choice and went into the contracts phase of this engagement. One of the things we wrote into the contract was a clause that stated this company retained the right to execute on an enterprise license for everything in our ECM product suite for a specified dollar amount within 365 days of the signed contract.

Exactly 364 days from the date we put that clause in the contract and the CIO of this particular company executed the option for our ECM software suite, and paid a significant sum to do it. When I met with this CIO a couple of weeks later to discuss his roll out plan he informed me that he didn’t have a plan to roll out the software and what he purchased was a “tool” for his “tool kit”. As I left the meeting I thought that was a rather odd statement for him to make and I filed the information away in my memory bank. As the days turned to weeks, then months and finally years, the “tool” that this particular CIO bought never left his tool kit. The sad conclusion to this story is that 5 years later this same CIO went through another ECM vendor evaluation and spent millions of dollars more on another enterprise license with another company. The challenge here wasn’t the software because the software (FileNet) at the time was a leader in the ECM space, the challenge was that this CIO didn’t have a deployment plan or a method to help him create one. Because of a lack of planning this CIO wasted millions of shareholders dollars in direct, indirect and opportunity costs because of his lack of foresight in planning.

The ImageSource ECMEcosystem™ consulting methodology was created with this dilemma in mind, the dilemma that companies don’t have the resources, expertise and time to strategically plan for successful project rollouts. Our ECMEcosystem can help organizations:

  • Create an appropriate strategy to help them rationalize their current ECM infrastructure
  • Assess the organizational maturity level and responsiveness to change
  • Monetize ECM in a way that is meaningful to C-Level executives
  • Accurately capture requirements and use cases to develop an accurate road map
  • Put together cost / benefits analysis to justify the payback and ROI of an ECM investment

One of the key questions every project team should ask themselves before engaging in ECM initiatives should be, “Wouldn’t it make more business sense for us to invest in some ECM planning before engaging in the complexity of ECM acquisition and project roll-outs?”

As someone once said, “If we never take the time to do something right, when are we ever going to find the time to do it over?” Those are words that ECM project teams should live by!!

Cass Holloway
VP, Oracle Solution Sales
ImageSource, Inc.