As budgets get tighter it’s inevitable that the need for hardware maintenance will come into question. It’s like insurance in your own personal life; nobody likes to pay for it but you definitely dont want to get caught without it.
If your equipment is mission critical, you need to keep it covered under a service contract.
If you don’t have the budget to replace it immediately, you need a service contract.
If you are unsure what model it would be replaced by or where or how to get it you should definately maintain your service contract.
There does come a point in time when it is more practical to put those renewal dollars towards a replacement. If you’re working with a good company such as ImageSource we will let you know at renewal time that you should be planning for your replacement either this year or the year after. We can help you select a model and also review compatibility.
Upgrades can be tricked and can trigger software upgrades at the sametime, these are best planned for rather than inadvertenly discovered.
If you need assistance planning, renewing or replacing your scanner please give us a call.
Thank you for your time!
Inside Sales Manager