I love Paper. Yes, I sell Document Imaging Hardware and software that converts paper documents into their digital representations, but I love paper. I love the tangible reminders to go online and pay my bills. What’s that? Exactly, I pay my bills online, so why do I need paper? I grew up with paper. Apparently it makes me feel good to throw out a mountain of tangible junk mail, and it makes me feel important. Paper is what I know, and it’s what we all know.
This is a question we ask our customers when choosing scanning hardware for their Enterprise Content Management solutions. It is easily overlooked when reviewing the specifications of a scanner, as it is a separate hardware purchase and generally is a business process requirement not a scanner specification requirement.
When there is a need to “imprint” or “stamp” a scanned document, it is required to have the date of the scan on each and every page that is processed. This requirement usually is used for tracking purposes or compliance to show that the document was scanned.
Do you Pre or Post-Scan Imprint?
Pre-Scan imprinting is the most common option that allows the organization to have the stamp on both the physical paper copy and the scan. The pre-scan imprint will print on the document PRIOR to the image reaching the scanners imaging lamps. So the imprint stamp will also be a part of the scan image.
Post-Scan imprinting is generally utilized when an organization needs the data or tracking mechanism on the physical paper after the scan. This is mostly used to indicate if a page of paper has been processed or not. The stamp is NOT on the scanned image.
Can I automatically imprint on a flatbed scanned documents?
Keep in mind when purchasing a scanner with a flatbed – either integrated with the scanner or as a detachable USB connected flatbed – there is no automatic imprinting option for the documents scanned using a flatbed. Flatbed scanned documents will need to be manually stamped to meet requirements – either pre-scan or post-scan.
Another option for imprinting is “Software Annotation”…
If only a data or tracking on the scanned image is needed, software annotation could be considered. With software annotation you have greater flexibility on where the imprint data can be placed on the image. Keep in mind software annotation needs to be part of your batch scanning process and is a separate software purchase to your hardware scanner.
So keep this information in mind when considering what is the “best fit” for imprinting based on your business process AND scanner requirements.
Nexus our ECM Solutions Conference is less than a week away. Our pre-conference training starts this Monday, October 31st at the Bellevue Westin Hotel. The training is kicked off with the AIIM ECM Practitioner Certification, as well as the AIIM Capture Practitioner Certification, Conflict Management Course with James Brown and Oracle ECM 11g.
On November 2nd 2011 at 7:00PM come meet us at the Cypress Lounge in the Bellevue Westin for some light appetizers and cocktails to start the conference off right. Come mix and mingle with people in and out of the ECM industry.
We have a number of great organizations such as Fujitsu, IBM, Oracle, Kofax, AIIM, Kodak and many others which help make this an outstanding conference.
If you want to attend our conference register online http://www.nexusecm.com and don’t’ miss out on this wonderful opportunity!
As budgets get tighter it’s inevitable that the need for hardware maintenance will come into question. It’s like insurance in your own personal life; nobody likes to pay for it but you definitely dont want to get caught without it.
If your equipment is mission critical, you need to keep it covered under a service contract.
If you don’t have the budget to replace it immediately, you need a service contract.
If you are unsure what model it would be replaced by or where or how to get it you should definately maintain your service contract.
There does come a point in time when it is more practical to put those renewal dollars towards a replacement. If you’re working with a good company such as ImageSource we will let you know at renewal time that you should be planning for your replacement either this year or the year after. We can help you select a model and also review compatibility.
Upgrades can be tricked and can trigger software upgrades at the sametime, these are best planned for rather than inadvertenly discovered.
If you need assistance planning, renewing or replacing your scanner please give us a call.
Thank you for your time!
Inside Sales Manager
Working with other companies and their staff to deliver a product and service to a customer can be an enlightening experience. I have recently been working with 4 of the top leading scanner manufacturer partners to assist a healthcare customer with their distributed capture initiative-with the evaluation and the purchase of 160 desktop scanners for capturing patient intake information.
The customer evaluated the 4 manufacturers’ desktop scanners. A number of factors influenced the healthcare customer on their decision to work with ImageSource and to purchase the following scanner evaluated:
- The ease of use of the scanner equipment and software
- Availability of the manufacturer’s sales person and sales engineer to be on-site to install the scanner, the numerous conference calls to answer questions that unfolded due to the testing of the scanner and every question was treated with utmost importance.
- The attention to detail by both ImageSource and manufacturer to modify the demonstration of the scanner and that the scanner software solved a number of their various documentation challenges (for example – the patient intake documentation varies is size, thickness and also includes plastic cards)
- The high level of thorough communication between ImageSource and manufacturer (In the customer’s eyes it seemed they were working with one company, not two!)
The greatest learning experience and also the most important factor that made this a stress-free process was the level of trust that was initiated, grown and experienced by all parties involved;
- From the customer perspective: Working with two teams from different companies- it did not matter who they called (whether it be ImageSource or the manufacturer), they received the same high level of service from both companies. Both companies kept each other informed of the conversations etc. they had with the healthcare customer, therefore alleviating any miscommunications or misunderstandings.
- From the Reseller vendor (ImageSource) perspective: The high level of communication and interaction with the manufacturer’s sales team created a streamlined cohesive focus to ensure the customer received what they REALLY required from a scanner.
- From the Manufacturer perspective: Being able to rely on a vendor partner that has the knowledge, expertise in Enterprise Content Management (ECM) and initiative to go the extra step – to focus on how to solve the customer’s challenges, not just sell a scanner. It gave us the manufacturer room to really excel in presenting how the scanner and software was the solution to the customer’s challenges.
It is refreshing to experience this unique partnership among the customer, vendor and manufacturer. And I know from all involved, that it set the stage for a high level of expectation in the future opportunities to do business together. This experience reminds me of this quote I saw recently:
“If we are together nothing is impossible. If we are divided all will fail.” Winston Churchill
When purchasing a scanner for document imaging, software is bundled with the scanner that automatically examines documents and applies the correct settings to deliver high quality scanned images. Or in simple terms – it enables image clean-up and clarity to occur automatically at the point of scanning the document. This software SAVES a great deal of TIME and is EASY to use…This little piece of magical software is called Virtual ReScan or VRS.
Many scanner manufacturers include the Kofax VRS software in the scanner purchase price. Fujitsu includes Kofax VRS Professional software with their scanners and Panasonic includes the latest version of Kofax VRS called Kofax VRS Elite bundled with their scanners. Other manufacturers do offer the software at an additional cost (Canon, Kodak etc.).
Some of the features in Kofax VRS Elite software:
- Hole punch removal
- Blank page deletion
- Color detection
- Color smoothing
- Automatic crop and deskew
- Improved recognition (increases the accuracy of OCR & ICR software)
- Scan at the scanner’s rated scanning speed
- Network-friendly images
Take a look at the Image Processing video on Kofax VRS Elite to get a visual on some of the functionality. I have customers that use the software and will not purchase another scanner without it!
“You may have read about Kodak in the news lately. CEO Antonio Perez commented on the Document Imaging division in his recent address to Wall Street Investors highlighting this division’s market growth and solid cash flow generation.” Again Kodak executives focus on the Channel Partner message. “We need your help to extend new solutions to our customers.” – Tony Barbeau, General Manager
Mr. Barbeau made sure to be specific about the needs of customers in the document imaging solution space. This was well received by the partners as enthusiasm spread throughout the room. Bud Webster and Russell Hunt did a tongue in cheek ‘cheesy’ unveiling of some of the new scanner models being released. Mr. Webster introduced the i5000 will deliver superior productivity with advanced features. This scanner doesn’t slow down when you turn on the advanced features; dynamic flow technology allows the scanner to deliver enhanced image quality and performance. Mr. Hunt introduced the i2600 workgroup and department scanner, this unit delivers the sharpest and clearest document image clarity on the market. The ease of use has been increased with one button scan to SharePoint and an LCD operator panel for the user. When the scanner is not in use the unit swivels upright to provide a near zero footprint this makes the scanner ideal for tight workspaces. Some have said all it needs is a handle for easy portability. Kodak provides a three year worry free warranty term for the Kodak i2000 scanners. This gives customers the peace of mind to purchase a world class scanner that provides 3yr advanced replacement.
Kodak continues to deliver high end microfilm solutions with the i9600 ImageWriter. I know this is still an important function for long-term archival of historical or vital records but it sure seems old school. Nevertheless the Kodak ImageWriter leads the market in performance, durability and feature set.
Russell Hunt went on to comment that, “We remain committed to improve and enhance our process for deal registration to protect opportunities. We are committed to communication about our programs and products. We want you to understand our vision and corporate strategic direction. We will provide you with effective tools to drive business.” “Kodak wants you to be loyal to Kodak, to be a strong ambassador of our products and services. The Channel Partners can help foster open communication and increase sales to help Kodak document imaging group drive growth”.
According to Mr. Hunt no competitor offers what Kodak does in terms of Industry Commitment, End User Knowledge, Technology and the People to help drive customer satisfaction and growth. We are focused on helping you be profitable and successful; in turn this will enable us to drive our growth and goals for revenue targets.
Next up SharePoint took the spotlight with Mike Gannotti; Senior Collaboration and Technology Specialist http://www.seproductivity.com with Microsoft. You can find him on facebook http://facebook.com/samurai.mike and twitter http://twitter.com/gannotti
Opening SharePoint facts from PowerPoint 2010 Slide Deck:
• 100M+ seats of licensed SharePoint software and growing
• Windows for the Internet
• 1900 publicly reference able internet sites, Ferrari was used as sexy example
I thought it was cool that that Mr. Gannotti shared Microsoft’s internal nickname for SharePoint, ‘Pac man’. Just like the video game of the 1980’s SharePoint gobbles up other Microsoft technologies and is positioned to be the cornerstone of everything Microsoft does for Web2.0. After Mr. Gannotti’s presentation I asked Mike what he thought the single biggest revenue opportunity was for the Partners in the room. He stated that he thought Workflow consulting was a big area. This is important because Systems Integrators like to consolidate Software Sales, Maintenance Contracts, Professional Services and Hardware to give customers a single point of access. Personally we have found that the revenue opportunities around SharePoint services are valued at a much lower rate than other project work our company does. There seems to be way more buzz around SharePoint than actual Partner revenue being generated. Eventually Partners have to see the dollars come in before a wholesale shift to focusing on SharePoint solutions occurs. As a Microsoft Gold Partner we are skeptical that the revenue opportunity is significant, we have invested time to generate revenue around SharePoint services and projects without much return.
In Conclusion I must first thank John O’Grady, Tony Barbeau, Russell Hunt, Sophia Marchi, Jeff Shuey and the entire Kodak team for the hospitality they showed me as one of a thousand attendees. I was surprised at the amount of focus on the Latin American Region (LAR) in terms of excitement for growth and revenue generation. I believe the America’s partner community and region has much to offer Kodak in terms of innovation, sales and growth. The event continues through the end of the week for Kodak Employees with the Circle of Excellence Awards. Check out http://twitter.com/jshuey for more updates throughout the event.
Opening video messaging plays on two screens beckoning the over 800 attendees to ‘Achieve More’, ‘Succeed More’, ‘Accomplish More’, ‘Encourage More’ and ‘Deliver More’
Today John O’Grady took the stage in Orlando, FL. at the Orlando World Center Resort. As the Managing Director of the Americas, John welcomed over 1000 attendees from 33 countries.
Despite legal battles with Apple and concern over Kodak’s long term financial stability as noted in this recent Yahoo Finance article and interview with CEO Antonia Perez Mr. O’Grady began by announcing key growth areas for Kodak:
- Consumer Inkjet up 21%
- APEX Install base up 45%
- 19 Flexcell NX Systems booked – up 80%
- Pocket Video up 151%
- Scanners / Software up 42%
- UWS Latin America up 96%
- Doubled commercial Inkjet business
- New 4yr retail printing contract renewal with Walmart Canada
John went on to congratulate Sales Teams across the Kodak business units and the Channel Partners
- We have the Portfolio that is unmatched in the industry
- We have the People required to succeed
- We have the Partners
- Customer Centricity Solutions
K-Zone panel interview with host Tim Palmer
Mr. Palmer moderated a discussion panel consisting of key Kodak Executives from various business units Gustovo Oveido, Chief Customer Officer | Pradeep Jotwani, President Consumer Digital Business / Chief Marketing Officer | Doug Edwards, General Manager PrePress and VP of Eastman Kodak
In order to get everyone in the room engaged Mr. O’Grady led everyone in the audience in a rousing sports inspired ‘Wave’ back and forth across the ballroom.
As the panel gets warmed up Mr. Palmer asks “What is the biggest opportunity for unleashing Kodak’s potential?” The panel took turns and offering perspectives from each executives view. I took away a paraphrased message that focused on Kodak’s broad portfolio. “We have the broadest portfolio of anyone in the industry” By working together we can grow each one of the components in that portfolio. Key to the message was a focus on turning every customer interaction into an opportunity to position the other areas of the Kodak portfolio.
Mr. Palmer asked Mr. Jotwani, “How is Kodak capitalizing on the Social Media opportunities with photo sharing?” Kodak is focused on personal imaging, people are “Preserving memories, while living in the moment” and this has created an explosion in the sharing of images/photos. We are pleased that we have a greater focus on video and market share is growing, “we are now the clear number two behind flip in terms of consumer video products.”
Also discussed was the personal greeting card business using Kodak Kiosks in retail stores like CVS Pharmacy that give consumers the choice to make a greeting card from my FaceBook photos, printed on greeting card stock and creased like a standard greeting card.
One of the largest profit opportunities in the IT sector is consumable components, Ink business is doubling. We have launched a fundamental new program with a brand new inkjet engine. Kodak has told Wall Street they will grow 50% in the US with consumable inkjet products.
Kodak Services for Business, Mr. Oveido spent a few minutes describing this opportunity. We are moving from products to solutions in the imaging business. Data Management, Facilities Management, Print Services. Kodak is different because we are willing to partner, we are late to the game but we are the only one that really, really wants to partner.
We have a significant number of attendees from the document imaging partner community. The document imaging business is a great business with lots of growth potential. Retail is a huge opportunity for the new i5000 and i2000 scanners.
Mr. Oveido stated that for the first time in 30 years the Latin American economies are showing a readiness and tremendous enthusiasm for IT sector solutions and growth. I see impressive opportunities for back office solutions for document management. The market is booming, the team is in place and we have high expectations for Latin America across the entire portfolio.
Mr. Jotwani reflects on how impressive the turnaround has been for Kodak as the film business has declined and the markets predicted the worst. The Kodak team had a strategic vision and plan that has enabled Kodak to grow in the digital IT world with new products, services and technology. The future is bright for Kodak and I can taste the success in the future. His closing comment was Kodak is back.
My favorite presentations came later in the day when Garth Neenan showed of the new Photo Department at CVS Pharmacy. The completely revamped the idea of the photo lab from a carbon copy of the Pharmacy Dept. to a state of the art, warm and friendly place. They took the audience on a journey through the conceptualization of the new Photo Department to the actual launch of the first store. This was probably the most interesting and defining moment of the day for me. It showed some innovation and some real customer touch that made the Kodak technology come alive.
Richard Ford also took the stage to the show how Kodak is positioning itself to capture major market share in the handheld camera and video market. Lots of great statistics to back up the size and growth opportunity in this market with a heavy focus on the ability to ‘Share’ using various social media platforms. Richard used Facebook as the biggest example that Trillions of images are being generated. 100,000 photos per second are served up to users, 60M photos added every week with a total of 1.7B user photos and growing. He highlighted the Kodak Pulse digital picture frame and the PlaySport waterproof digital video camera.
Goin’ Green with a Scannin’ Machine
We all know that document imaging demonstrates the capacity of “going green” just by definition. It is inherent in concept. Technology expands so quickly and in the world of document imaging hardware, there lies no exception. The most respected manufacturers like Fujitsu, Kodak, and Canon make the entire scanning process, from pre-scanning to post scanning, more automated and efficient for the end user, while also providing the latest in document imaging features and functionalities.
A couple examples of some of these particular technological advancements take are new LED’s replacing traditional lamps in scanners as well as production scanners with smaller footprints. For instance, LED technology is featured in the Kodak/Bell &Howell Ngenuity as well as the new Fujitsu fi-6800 production scanner. LED technology helps significantly reduce the scanner’s power consumption during operation and as well as in “sleep mode.” Also, LED’s are designed to last the life of the scanner thereby eliminating the cost of replacement bulbs and the production costs and waste of replacement bulbs as well. Since there are no replacement bulbs needed for these scanners, there’s nothing new to throw away. Speaking of consumables, like scanner bulbs, companies making document imaging scanners are also manufacturing other consumables (pad assemblies, pick rollers, roller assemblies) with longer life spans. Fewer consumables are needed and the ones that are needed, last longer. The manufacturer’s that are seemingly taking the lead on this front include Fujitsu, Canon, and Kodak/Bell & Howell.
Better materials used in the manufacturing of document imaging scanners is not the only advancement that is happening that exemplifies this industry embracing green initiatives. The design of the hardware is changing as well. Manufacturers like Fujitsu are designing and building scanners that have significantly smaller footprints – the space they take up on the desk or the tabletop in the working environment. Take for example the Fujitsu fi-6800. This is a full–fledged mid-volume production scanner that is the smallest document scanner in its class. The trend is moving toward fewer materials being produced to make these machines and therefore less energy is being consumed. This translates into less waste and fewer emissions into the environment, as is obvious.
Since these new scanners are more intuitive as a result of new technology and better design, they can recognize in advance multi-feed issues, so the user can adjust settings as necessary. Bottom line – the user can become more efficient at document scanning and do more, in less time.
With new technology and better design comes new efficiency and related side benefits including using fewer materials and generating less waste and fewer emissions. It’s encouraging to know that the ECM Industry continues to do its part.
Network attached scanners have been available for quite a while. But the early version were extremely limited and didn’t always work as expected. The current version of network scanners come with a good sized user interface, touch screen or Keyboard and usual have a version of windows imbedded allowing for an easier setup and a familiar feel. These new units allow for quick deployment in a low volume setting and they are easy-to-use and they manage, secure, and operate as stand-alone solutions.
Many different manufacturers offer a network version of their scanner line. Canon offers a great Network Scanner, the ScanFront 220. With Fujitsu’s networthis scanner, you can simplify and standardize document management across your local branches or across the globe. Simply load your documents, log into the network, select the destination, and press the scan button. It allows many users to access the network via one scanner using their person authentication logons. Specific user settings can restrict the types of documents the user has access to scan, index, and view.
k scanner, the fi-6010N, includes many enhancements for greater ease of use, simplified device management and additional security feature for compliance or to assist with adherence to regulations. This network scanner provides functionality including scan to e-mail, network fax, folder, printer, FTP website, and searchable PDF in a small footprint which enables document sharing amount departments or the entire enterprise.
The Kodak Scan Station 500 is designed as a walk-up capture station that requires minimal user training and is easy to use. The Scan Station 500 is a standalone solution that works with an existing network and makes use of existing network shared services to communicate with other network devices or destinations. The color touch screen is easy to use and allows you to
No matter which network scanner you think might work best for you or your organization, having the ability to scan directly to your network without the requirement of a PC is a great innovation in the document imaging environment. You can purchase all these types of network scanner at ImageSource, Inc.quickly send your documents via email, fax, to networked drives, networked printers or USB flash drives.
Andrea Latham, CDIA+
This week we are going to focus our attention on the Bowe Bell & Howell brand Document Scanner. They are known for their presence in the high-production environment, and with their work-horse 8000 series scanners, BB&H can really enhance your document capture solution in a production environment.
Bell & Howell recently launched the replacement to the 8000 series line with the “Ngenuity” high-production scanner. These 4 models of the Ngenuity were redesigned to include some of the latest technologies and to make maintaining this scanner much easier for the end-user. For example, the lamps in the Ngenuity have been replaced by LED technology so they last the lifetime of the scanner and require no warm-up time. That eliminates the end-user having to purchase these consumables and replacing them on a regular basis.
The internal construction of this scanner is still all stainless steel and now includes a straight paper-path option to reduce jamming and feeding issues. You now have the option of using two separate paper paths making the scanner more flexible for accommodating your scanning needs. The Ngenuity also has an unlimited daily duty cycle (number of pages that it can scan per day without reducing the life expectancy of the scanner), which is a great feature not offered by many other manufacturers
Even if you have a lower production or distributed capture environment, Bell & Howell offers their Truper and Sidekick models. The Truper 3200/3600 models are rated at 67 ppm (pages per minute), the Sidekick 1200 rates at 23 ppm, and the Sidekick 1400 at 43 ppm. As a point of interest, the Truper made the Guinness Book of World Records for the Longest Scanned Document – an astonishing 3,875-foot document. Many organizations use the Sidekick models in their distributed capture solutions so branch offices to scan their documents and send them electronically to the home office.
So no matter what kind of document capture solution you might have in place in your organization, B&H has a scanner that can fit your needs. And ImageSource is a reseller of the BB&H scanners, here to help answer any of your imaging and document capture questions.
Andrea Latham, CDIA+
When you own a scanner, or multiple scanners, you are responsible for keeping that equipment running efficiently by keeping consumables on hand. The components of a scanner that touch the paper and are designed to wear out and be replaced every 3-6 months are called “consumables.” They are different to what are referred to as “parts” of a scanner. Consumables are designed this way to maximize the performance of the scanner and are end user replaceable, meaning you don’t have to be tech savvy to perform the operation.
The most common types of consumables are rollers, lamps, and pad assemblies. Depending on the scanner manufacturer (Fujitsu, Bell & Howell, Canon, Panasonic, Kodak, etc..), you may have to replace one or more at least a couple times a year. When a scanner starts jamming or double-feeding paper, the most common cause of this problem is usually worn out consumables. Other imaging problems like: no longer reading bar codes, poor OCR results, or getting an optical alarm can usually be solved by replacing the lamps
When a scanner has a maintenance contract in place, it usually just covers the parts and not the consumables. ImageSource receives a lot of calls from customers asking why the consumables are not covered and parts are. The answer is because the consumables are almost always end-user replaceable and must be replaced much more often than parts. And if your scanner is under maintenance, it’s usually required to have parts replaced by a certified technician. See our blog on benefits of having a maintenance contract.
Not sure where to get parts or consumables for your scanner? Contact ImageSource, they are happy to help!
Andrea Latham, CDIA+
The answer is almost everyone! From scanning bills and statements in your home office to full Imaging Departments in the largest of companies, digital images are the way of the future. I don’t know about you, but I don’t have room in my house for filing cabinets full of old mortgage, power, auto, insurance and all the other bills and statements that I get every day! Many State, County, and City government agencies have also run into the same problem as they are keeping 100+ years of all different types of paper documents.
A lot of people today want to start digitizing their documents, but don’t really know where to start. If you need some help trying to find out what type of scanner is right for you, there are a few simple questions you can ask yourself. How many documents per day/week do I need to scan? Do any of them need them to be in color? Are any of my documents double-sided? Are any of my documents of unusually large or small size? What paper types and of what quality will I be scanning? All of these questions are important and can help narrow down the size and type of scanner that will work best for you. There are many manufacturers that produce scanners that range from home office/portable to the highest production scanners available. Companies like Fujitsu, Bell & Howell, Canon, Panasonic, and Kodak all provide full lines of scanners to fit most every need. Don’t let this unfamiliar territory intimidate you, there are companies like ImageSource, Inc. that know about and sell scanners to help you out along the way!
If you’re interesting in viewing muliple scanners at one time and location, sign up to attend Nexus ’09. Some of the major manufacturers will be demoing their scanners there and answering the types of questions we talked about above. Good luck and start scanning!