5 Reasons You Need to Meet in Person

I have been with ImageSource for almost 11 years and in the computer industry almost 47. My journey has taken me from field engineer, to systems support engineer to management and finally to sales. To say I have seen it all is an understatement. Anyone who knows me has always heard me say that email, voicemail, Twitter and Facebook are all great sales tools, but that is exactly what they are – tools. There is no substitute for face-to-face meetings.

Just this past week the ImageSource executive team and I completed our third week of Nexus ’14; a week of personalized, private sessions where we meet with customers to discuss their unique ECM needs. We met with all of our customers face-to-face; listening to them, (I repeat: listening to them), taking notes and presenting the future direction of ImageSource. The results exceeded any of our expectations.

My clients are just like yours: They want to Skype, email and text. But here’s why you still need face time. Continue reading

ImageSource® Awards Customer Partners for Innovative ECM Solutions

theme imageImageSource recently announced the winners of the 2011 Nexus Customer Partner Awards. The winners all show exceptional and innovative ways of utilizing Enterprise Content Management (ECM) technologies and include San Jose State University, ESCO Corporation and Mira Costa College.

Continue reading

Big Enough to Do the Job, Small Enough to Care

Last month we just completed our annual Customer event NEXUS, as usual the event was excellent. During some downtime in the Exhibit Hall I got a chance to chat with one of our ECM Partner Representatives from IBM. During this conversation I was struck by some of the comments made to me, particularly about our customers. During the conversation they said that they have never seen such loyalty from customers towards a company (ImageSource). I can assure you after 43 years in the computer industry & many years competing with IBM, comments like that are far & few between. Over the next couple of days I continued to think more and more about the comments and its true, then I asked myself why, what do we do different that inspires that level of loyalty? The answer was actually pretty simple, “We Care”. In all my presentations I usually close by saying something along the lines, “We are big enough to do the job, but still small enough to care”. From Sales to our Professional Services team and throughout every person in the company we all care.

Bob Garrido
Senior Account Executive
ImageSource, Inc.

Stuck in a Trade Show Whirlwind

This year’s Fall trade show season seemed to blow in and out like a tornado. It is no joke that time flies when you are having fun. We’ve seemed to go from September to December in a blink of a eye. Our whirlwind of a tour started  back when the leaves were just starting to change with multiple local PMI and AIIM events and only picked up speed from there….

For a week we blew into OracleOpen World in San Francisco, CA . If you’ve never attended Oracle OpenWorld, be ready for quite a technology experience. As an Oracle Platinum Partner there is no way we would have missed it!  As a systems integrator for Oracle Middleware, we were eager to help attendees learn how to run more efficient business processes by implementing Oracle IPM and UCM solutions.  There was a lot of interest in our recent implementations of Oracle Webcenter Content 11g. We look forward to going back in 2012 and hope to see you there.

While many of us were at OOW, our ECM expert, John Smetana was attending the AIIM ECM Bootcamp in Minneapolis, MN on October 4.  AIIM members and attendees collaborated on ways to minimize paper and manual processes in core backend activities and discussed better ways to engage social technologies to reach customers.

Next stop landed us in Vegas, Baby! We were a proud exhibitor of the IBM Information on Demand Conference that happens annually at the Mandalay Bay. And we are hoping what you saw there, doesn’t stay there. Take back what you learned from our IBM ECM team to get started on automating processes or to expand your current solution, enterprise-wide. We can wait to get back to IOD in 2012

Next up, we couldn’t have been more excited or proud to host Nexus ’11, our annual ECM Solutions Conference on November 3-4.  With over 28 breakout sessions, world-class Keynote speakers and peer-to-peer networking, this event has become the best education ECM technolgoy event on the West Coast!  Pre-conference training for AIIM certifications and other continuing education credit were provided in the days leading to the conference. Our vendor partners, including Fujitsu, Panasonic, IBM, Kodak and other industry leaders were on hand to show their latest product offerings and answer questions in our Expo Hall. This year’s hot topics included planning your ECMECOSYSTEM™,  Capture solutions from ILINX and Kofax, and implementing mobile and social technologies. You can check out presentations and video from this year’s event or register for what’s in store for Nexus ’13!

And finally, we wrapped up our tour in Sacramento, CA at the Kofax Connect event where we presented with our customer partner, Sacramento County, to share how their are utilizing Kofax KTM to clasify, separate, extract and transform documents.  We were excited to be a part of this valuable event and have the chance to discuss capture solutions with the many Kofax users who attended. If they hold this complimentary seminar again in the Spring you won’t want to miss it.

As frost began to form and the breeze began to slow, it was finally time to click our heels and head home for the holidays. But it won’t be long till we are back out on the road to talk with all of you about implementing your ECMECOSYSTEM and making your information work for you!  Make sure to keep checking our Events calendar to see if we will be blowing into a location near you.

N.E.X.U.S. 2011

Nexus our ECM Solutions Conference is less than a week away. Our pre-conference training starts this Monday, October 31st at the Bellevue Westin Hotel. The  training is kicked off with the AIIM ECM Practitioner Certification, as well as the AIIM Capture Practitioner Certification, Conflict Management Course with James Brown and Oracle ECM 11g.

On November 2nd 2011 at 7:00PM come meet us at the Cypress Lounge in the Bellevue Westin for some light appetizers and cocktails to start the conference off right. Come mix and mingle with people in and out of the ECM industry.

We have a number of great organizations such as Fujitsu, IBM, Oracle, Kofax, AIIM, Kodak and many others which help make this an outstanding conference.

If you want to attend our conference register online http://www.nexusecm.com and don’t’ miss out on this wonderful opportunity!

Learn How to Save Your Business Processes at Nexus

If you’ve got paper, mismanaged files, labor-intense and risk-prone processes that you want to fix, you NEED to come to Nexus! Nexus is a two-day Content Management Solutions conference held in Bellevue. This year’s conference is Nov. 3-4.

As the host of the conference, ImageSource brings industry professionals to Bellevue to discuss a variety of topics from scanning and capture to workflow and business process management to storage and records management. A number of organizations like Oracle, IBM, Fujitsu, Kodak and many others will be exhibiting at the conference.

Also this year, there is a session on the ECM Ecosystem. The ECM Ecosystem is a process that explores your current “As Is” business state, and based on a series of interview and prioritization, allows us to make a recommendation on the future state. You don’t want to miss this session!

This two-day conference has four keynote sessions and more than 25 breakout sessions jam-packed with valuable information. There are three tracks – ECM Fast Track for those just starting their ECM journey, Management for management-specific sessions, and Technical for those looking for a more hands-on experience and a deeper look into the technology.

You also don’t want to miss our fabulous evening event Thursday night at Lucky Strike Lanes. There will be food and bowling and you won’t want to miss this!

For a complete look at the conference, visit http://NexusECM.com. Contact the ImageSource Nexus Team at (360) 943-9273 to secure your spot and get a special $100 off discount code!

We look forward to seeing you there!

Kristina Parma
Account Executive
ImageSource, Inc.

Is Curiosity Enough to Attend a Conference?

On Nov 3rd & 4th there is an industry educational conference coming up called “NEXUS’11  – Where ideas emerge” being held locally in Bellevue WA.  I am often asked by customers what is the value and benefits of attending a conference.  So instead of me listing what I think the benefits and values are I decided to check out what other people said on the web and see others justifying ROI for attending – this is a summary of what was listed on the first few pages:

  • An abundance of new information to be revealed
  • Networking value amongst peers –learn from others in your profession. Share with others your experience and thoughts. Meeting folks who do what you do. Gain insight. Ask questions, get free consultations.
  • Where else can you find so many industry contacts facing the same issues as your organization?
  • Direct conversations with vendors and manufacturers – are there solutions and products that you are not aware of?
  • Conferences demonstrate new ideas, how products work and how other organizations have implemented them into their environments to solve challenges that your organization is experiencing.
  • When else do you have the opportunity to remove yourself from the daily grind and take a more strategic planning viewpoint? Step back and reflect on your job and the bigger picture.
  • Focus on what you will specifically bring back to the organization as payback for the investment – Session Content, tools, technologies, processes, vendor contacts, best practices, training, have a benefits worksheet for the conference. Source: Writing Assistance
  • Justify your Return on Investment – make sure you have session worksheets to summarize what you have learned, what major takeaways you gained from it, action items identified and the estimated impact the idea could make.  What business goals do you have before attending the conference and were they answered by the sessions you attended etc. Source: Gartner Justification Toolkit
  •  Attending a conference provides an opportunity to learn from experts, share ideas with others, and identify new knowledge and techniques. It is a productive experience given the knowledge explosion in the current information-rich era.
  • The information is already “digested’ and given to you in an easy to understand way. Practical examples/ case studies are given and questions clarified.

So hopefully this has increased your curiosity about this conference – take a look and see if you can justify an ROI on attending NEXUS’11. One thing I know for sure – as an attendee and also someone working at this conference every year, the ROI I gain is a HUGE payback for the company and my customers.

Megan Lane
Inside Sales
ImageSource, Inc.

Process Improvements – Leveraging Technology – Content Store

 

ILINX® – Content Store

Simple, Easy, Efficient –

Imagine having information at your fingertips.

The power of a piece of paper?   Often what you need to get your job done exists on a “piece of paper” somewhere other than your very own desk.   Think back to life before working in the Document Imaging world and the amount of time wasted trying to gather information. If that was true for me, even in very high tech companies, imagine how it is for others.    Often the things we need to access are very similar between companies and industries.   We all need access to customer information: invoices, P.O’s, shipping information, approval documentation, etc. etc.

ILINX Content Store provides one place to keep this information and a searching capability  similar to a “google” search for your internal documents.  It is truly one of the most user friendly efficient software that I have seen.   How do you make a decision to begin turning the paper in to “less paper?”   Without a doubt in the long run it will save you time and money.   Two things every company can have more of!

Geetha French
Inside Sales
ImageSource 

Unsure Economy Holding Your Business Back from ECM?

There’s no question that the US economy is still troubled.  Whispers of a double-dip recession have been heard from Wall Street to Main Street, and it has some business leaders hiding their wallets under their mattresses.  The market nosedive of 2008 is still fresh in our minds, and every business is hoping for the best while preparing for the worst.

A common management response to a potential downturn is short-term cost cutting.  Though it’s important to watch cash flows carefully, being financially prepared does not necessarily mean a spending freeze.  This mindset ignores long-term financial prospects, and does little to safeguard a business from future economic slumps.

Some of the best defensive measures a business can take are forward-looking investments.  A carefully executed Enterprise Content Management System is a perfect example of this.  On face value, ECM seems like an expensive route to financial prosperity, meant only for large corporations with almost limitless cash.  But the long-term (and even short-term) benefits of an ECM system far outweigh these initial costs, and there are systems available that fit almost any size company and business need.

Stripping a company of its valuable employees or other key assets should always be a last resort for cost savings.  A savvy manager will look to business processes first, and ECM streamlines this practice.  ECM allows business leaders to take a close look at their information management, and pinpoint inefficiencies.  Sometimes these inefficiencies present themselves as nickels and dimes on a micro-level.  But, in the larger scheme of things, the removal of these small costs across an entire organization could mean the difference between net profit and net loss.

Getting started with Enterprise Content Management is all about having the right information.  Attending an ECM conference such as Nexus is often the best way of finding the solution that fits your business’ needs.  Whether you’re an ECM pro, or even if this is the first time you’ve encountered the acronym, Nexus ’11 has sessions that will deliver any of the information you want or need.

So go to www.NexusECM.com and find out how to save your business money while keeping your focus on the long-term.

Kyle Miller
Corporate Communications Manager
ImageSource, Inc.

NEXUS’11 ECM Solutions Conference

Attend Nexus 2011 and learn how to maximize student success using ECM integrated with your student information systems. Find out more information and register here.

AN INVITATION FROM TERRY SUTHERLAND, IMAGESOURCE CEO

If there was ever a year to attend an Enterprise Content Management Solutions Conference, this is it! Higher education institutions are being challenged financially now more than ever before. Becoming operationally efficient and serving student populations more effectively are critical imperatives.

Nexus is a forum that has matured into one of the most valuable information technology conferences anywhere. Our goal is to help you understand how your students, faculty and administrative staff across the campus can benefit from an enterprise class content management platform. Continue reading

Do You Know Where Your Records Are? Are They Safe?

Just recently I attended a thought provoking round table discussion involving records management. I, being directly immersed in enterprise content management, have bypassed the times when people stored physical records in an outside storage facility or in cabinets upon filing cabinets solely for records. Oh wait, that still exists!

One topic of discussion was what to do during a disaster. What do you do to save all the paper records when there is a flood or a fire? The various answers ranged from putting them in a trash bag if it involved flooding or putting your records in a freezer if there is a fire. These do seem like practical solutions but I’m not sure how efficient this would be when you are racing against a fire or flood and there are thousands upon thousands of papers that need to be saved for a million dollar corporation.

I do understand the physical storage of paper and it is a practice that has been around forever, but now there are alternative solutions that will not only bring a great return on investment but also you do not have to stress about these “what if” situations. The solution is going paperless with Enterprise Content Management.

Did you know:

  • The cost to manage a 4 drawer filing cabinet costs $25,000 on average. (futurelawoffice.com)
  • It costs $20 to file a document
  • It costs $120 to search for a misfiled document
  • 7.5% of all documents get lost and 3% of the remainder get misfiled (Inc. Magazine)
  • Companies misfile up to 20% of their records (ARMA International)

If you implement an Enterprise Content Management system, these systems are designed to capture, manage, store, deliver and preserve structured and unstructured content.
If you are worried about who will have access to these records and documents, ECM is the answer. You can create restrictions so only certain people are allowed to access certain content.
If you are worried about the retention schedule of your records, ECM is the answer. ECM enables automation of records management so after the 5 year retention period comes up you will get a notification to dispose those records.
If you are worried about your files getting ruined from water or fire, ECM is the answer because you no longer  have to worry about maintaining physical copies.
And an ECM system can allow you to access your information from remote locations with multiple people accessing that info at the same time.

The possibilities are endless!

If you think Enterprise Content Management and going paperless sounds like the ideal solution then you are right. So come and explore the possibilities and capabilities of the various ECM technologies at our Nexus ’11 ECM Solutions Conference in Bellevue, Washington and we will help you get on the right track.

Tracy Lim
Communications Manager
ImageSource, Inc.

Eagerly Awaiting Nexus 2011

Not your average conference.

Nexus ’11 will be my 3rd Nexus conference.   I had the overwhelming, yet fortunate blessing of starting my first day of work for ImageSource at Nexus 2009.   I have been in sales for 10+ years but at the time I was 100% new to ECM.    Questions running through my head:  1) What is ECM?   2) Who uses ECM?  3) Why doesn’t everyone have ECM?   4) Now what is ECM??

ECM is interesting after you understand the depth of what it can do for your business.   As many of you have heard INFORMATON IS POWER.  ECM is the practice of leveraging information.    It empowers employees within a business to access information that solves problems in the day-to-day ins and outs of running a business.

I am excited to participate once again in this conference.  We have an amazing Key Note Speaker who was incredible last year, so of course we have asked him to return – Dr. James Brown. This year we are staying at the Westin Bellevue which we will all secretly long for after our action and information packed days. Although we are at a new hotel this year, some of you may be concerned that our evening event will no longer be at Lucky Strike… but fear no more! We will take over Lucky Strike Lanes and it will once again prove to be an outstanding place to meet other attendee’s where you can strut your best bowling moves.

Come enjoy Nexus 2011 with me.   I am eager to share the experience.

Geetha French
Inside Sales
ImageSource 

If only I were as Popular as the Nexus Conference

I am a newcomer to the world of ImageSource and ECM; having never attended Nexus, I know no more about the conference than what can be transmitted through words.   So, naturally, I’ve been tasked with calling past attendees of Nexus to tell them why they should return this year.

Wait, What?

Over these last 8 weeks at ImageSource I’ve completed a wide variety of tasks.  But, I have to admit, I was quite rattled by this assignment at first.  How was I to tell people about a conference which even I had yet to attend?  I was convinced that my ignorance would have me written off immediately.

I could not have been more wrong.

My background in retail primed me for the hard sell; I was certain that I would have to push the conference relentlessly to drive registrations.  However, to say that my calls have been met with warm reception would be a drastic understatement.  Past attendees have stopped me mid-sentence, reminding me that their previous experience was more than enough to make them want to come back.  One individual stayed silent through my entire pitch, and at the end he confessed that during my rambling, he had registered online and was excited to meet me there.

After a week of calling, I’m fairly certain that all I have to say to get people to register are two words:  ImageSource and Nexus.

My coworkers have been trying to convince me that this event was great for months, and I have had no reservations.  Still, simply hearing the excitement from past attendees has inspired that confidence in me.  When it comes to the value of attending Nexus, I no longer have trouble counting my chickens before they hatch.

Kyle Miller
Corporate Communications Manager

135 Pages, 60 Seconds.

If you are looking for a production scanner, make sure you review the Fujitsu fi-5950C. At 135 pages per minute in color, this is Fujitsu’s top model. You will want to bundle this scanner with Fujitsu’s ScanCare package. ScanCare is the most comprehensive maintenance plan on the market.  Aside from a variety of responses time to fit your budget, it also includes Preventative Maintenance visits and a generous supply of consumables to keep you scanning for the year. If you need more consumables they offer the ScanAid kits. If you would like more information contact us or come to Nexus 2011 where the full line of Fujitsu scanners will be on display.

Ruben Kerson
ImageSource, Inc.

 

My Grandma Doesn’t Get What I Do…

I know I’m not the only person this has happened to. You have a friend, loved one or even a stranger ask you what you do for a living or what industry you work in. What I’ve found is that being in the Enterprise Content Management (ECM) space sometimes makes it difficult to describe what ECM is exactly (in plain English).

My grandma has asked me at least five times what exactly I do and more specifically, what the industry is about, and the dialogue goes something like this:

Grandma: “So Kristina, what exactly does your company do? I know you’ve told me before, but I can’t really remember.”

Kristina: “We are an enterprise content management solutions provider, an integrator and we have our own line of products called ILINX®. We also have this really cool conference every year called Nexus® with presenters, networking time, a vendor expo, etc.”

At this point, my grandma is just staring at me, blankly.

Grandma: “Um, so what does that mean?”

Kristina: “It basically just means we help people try to automate their business processes by scanning in documents, implementing automated workflows, utilizing capture software, storing information in electronic databases, things like that.”

My grandma’s eyes are beginning to glaze over…

Kristina: “In a nutshell, grandma, we help businesses become more efficient and more paper-conscious.”

After being in this industry for a few years, living and breathing it every day, I can sometimes easily forget that others don’t understand what capture is, how workflows come together, or why you’d ever need to get rid of fax machines and paper. They don’t throw acronyms around like OCR, BPM and ERM, which have become part of my everyday language.

I am glad my grandma isn’t the only person who doesn’t know or understand what ECM is. Check out this awesome video played at Nexus ’10 this year where people were asked to answer the question, What is ECM?

My grandparents just mastered text messaging. I’ll continue to work on a good description of my industry that doesn’t make my grandma ask me the question every time she sees me, “Kristina, what does your company do again?”

Kristina Parma
Communications Manager
ImageSource, Inc.

 

Why Training is Important

I recently had a conversation with an individual about ECM training.  This person needs to learn how to build a new application for both capture and her ECM system.  When I described the training and associated cost to her, she could not understand why the training is a comprehensive as it is or why the cost is what it is.  Her feeling was that the system must not be “user-friendly”.

What we tend to forget is that a successful implementation of a new application includes much more that creating fields and assigning properties.  It is essential that the entire business process be taken into account.  ECM systems are designed to replace your paper manual paper and other  processes.  Throwing together some fields that hopefully allow you to find your information is not enough.  It is necessary to know your processes inside and out and to  look at other processes that might touch your application as well.

As with everything else, it is the up front planning and effort that make the end result “user-friendly” .

One place to learn more about the subtleties of ECM is at the 2010 Nexus ECM Conference in Bellevue, WA on November 4 and 5.  Please consider attending this event.  It will be well worth your investment.

“Today’s Trends in Capture”

Are you manually processing documents? How much time are you spending on this? How many employees does it take? How much is it costing you in paper, ink and other supplies? Have you ever thought about implementing a solution to automate your processes through document capture and workflow processing?

ImageSource recently held a webinar titled “Today’s Trends in Capture” that highlighted different aspects of document capture, including centralized capture, distributed capture, real use cases, benefits and challenges as well. The webinar also discussed how there are a variety of capture products available depending on what you’re looking for and what business challenges you are looking to solve. If you would like to view this webinar, please visit our website. ImageSource will be hosting additional webinars, so please stay tuned for dates and topics. If there is a topic you would like to see discussed, please let us know.

One product that was highlighted was ILINX© Capture. ILINX Capture is a web-based capture product that allows users to access it from anywhere in the world wherever there is an Internet connection. ILINX Capture is a perfect example of a product that is great for distributed capture. ILINX Capture provides businesses with a variety of different benefits, including the following:

  • Requires minimal training
  • Supports distributed and centralized environments
  • Streamlines business processes
  • Reduces costs associated with paper (shipping, printing and copying, tracking lost documents)
  • Configurable based on user needs

Document capture has proven to be a success in many organizations world-wide. Nexus ’10, ImageSource’s annual ECM Solutions Conference, offers a variety of tracks on capture. Nexus ’10 will be held in Bellevue, Washington at the Meydenbauer Center November 4-5. To learn more about Nexus or to register for the ECM Conference, visit http://NexusECM.com.

Kristina Parma
Communications Manager
ImageSource, Inc.
@KristinaParma

 

How Twitter Taught Me the Importance of Change Management

In the Enterprise Content Management (ECM) industry, I probably hear on a weekly basis how crucial Change Management is. We talk about it with our Customer Partners, in our press releases and case studies. I knew it was something that was important, but I didn’t get a true idea of HOW important it is until we decided to have everyone in our company blog and use Twitter.

I thankfully have a boss who embraces social media and understands the value it can bring to an organization. However, it was tough getting everyone in our company to be as “gung-ho” as we are. We started with blogging and rolled out our eight ECM blogs in late June of 2009 and have been contributing to each one for the last nine or so months. After the blogs came Twitter. When I first started using Twitter about a year and a half ago, I thought it was stupid and that there was no value in it. Now, I’m not so sure what life would be like without Twitter – well my life anyway. I attended an unofficial Twitter Conference a few weeks ago in Seattle and I couldn’t believe how many people attending had jobs that revolved around this social media tool. That to me said that Twitter is more popular and more useful than many people realize.

I was having a hard time understanding why my colleagues weren’t as interested in blogging and Twitter as I was. I’m a Millennial and have grown up with the Internet, instant messenger, MySpace, Facebook, etc. I think a huge part of Change Management is helping the users see exactly what the value is in the new product, environment, whatever. For us, our different departments have different ideas of what is valuable to them. The “Aha” moment was realizing that we had to specifically show different groups of people where the value was for each of them. Since realizing this, we have had seminars and hands-on workshops to show employees the value and give them the confidence to use the tools.

I have truly realized that Change Management doesn’t just exist in projects and installs. It can be important in things that may not seem like a big deal, like blogging and Twitter. Whatever the circumstance, it’s important that the users see what the true value is and understand why they are making a switch. You have to show them why what they’re going to be doing is better than what they’re doing now and how it’s going to bring value to them.

Nexus ’10 is a great place to learn about the importance of Change Management and how critical it is to a project. Nexus is ImageSource’s annual Enterprise Content Management Solutions Conference held in Bellevue, Wash. This year’s conference is Nov. 4-5, 2010 at the Meydenbauer Center. Register for only $195 using discount code BLOG100. For more information on Nexus ’10 or to register for the event, visit http://NexusECM.com or check out the Nexus Blog for up-to-date information.

Kristina Parma
Communications Manager
ImageSource, Inc.
@KristinaParma

 

Excellent Planning and Project Management Earn Awards for City of Richland, Washington

 

Congratulations to the City of Richland, Washington.  Their ECM solution deployed earlier this year has earned  two prestigious awards within the past month.

In early November, the City of Richland won the ImageSource Customer Partner Award for best return  on investment.  The award was presented to Jon Amundson, Assistant City Manager and Christina Palmer, Project Manager at Nexus 2009.

Last week it was announced that the City of Richland was also named to the Info World top 100 list of IT projects.  The solution consisted of Oracle IPM, Cardiff Liquid Office,  a Bundle of ILINX products http://www.imagesourceinc.com/Products/ILINXProducts/index.htm which were used to extend the capabilities of the Off The Shelf Software.

The vision, professionalism and standard of excellence exhibited by the Richland team is to be commended.  Congratulations, City of Richland!

 

Congratulations City of Richland!

ImageSource would like to congratulate the City of Richland on winning both an ImageSource Customer Partner Award for the Largest Return on Investment at Nexus 09, as well as an InfoWorld 100 Award!

ImageSource’s annual Customer Partner Awards recognize customer organizations who have implemented solutions that streamline business processes and make efficient use of different technologies. The InfoWorld 100 Awards recognize organizations who have implemented technologies that have helped achieve business goals. For the complete list, visit www.infoworld.com.

Jon Amundson from the City of Richland sat on the Case Study Panel at Nexus 09, ImageSource’s ECM Solutions Conference, to discuss the solution at Richland. To be a part of Nexus 10, go to www.NexusECM.com to register! Register before December and receive a discounted price of $195! Use code NEXUS10SPL. After that, the price goes up to $295!

Kristina Parma
Corporate Communications Manager
ImageSource, Inc.

  

Interface ’09

I had the opportunity to work the Interface ’09 tradeshow yesterday with ProStor Systems. There was a ton of activity at the ProStor booth, and it was a great opportunity to learn more about the storage solutions that ProStor offers. Some things that people were interested in that ProStor specializes in were:

  • Long-term data storage
  • Archiving
  • Backup
  • Compliance

I am looking forward to working more with ProStor and learning more about their storage options as well. ProStor exhibited at this year’s Nexus conference, and we would love to have them at Nexus ’10 as well. Registration for next year is up and active. Don’t miss your chance to register for the northwest’s premier ECM Solutions Conference, Nexus.

Kristina Parma
Corporate Communications Manager
ImageSource, Inc.

 

ECM – From the Eyes of the “New Kid on the Block”

Intro – to Enterprise Content Management (ECM) in 7 days.

I started the journey in a new town, new company, and new industry on Sunday, November 1st. It has truly been one of the most exciting first weeks in the history of my career. ImageSource hosted Nexus 2009 at the Hyatt/Meydenbauer Center in Bellevue, WA. This is an industry driven conference that is held annually and focuses on timely and relevant ECM topics. This two day conference is a top notch event. I attended as a new employee but more as if I was an outsider looking in. I have learned everything from a whole new set of acronyms to a more responsible way of consuming and sharing data. I have attended conferences all over the nation with hosts as large as Johnson and Johnson and this event ranks above and beyond the rest. Each moment for me was relevant, educational, and worthwhile. I believe customers left understanding the importance of how we should manage our data in a corporate environment, and how to take control of it. It isn’t about solving the overall problem, but accepting that this is part of something greater. It was summarized in a funny yet concise way when Pam Doyle, Director at Fujitsu said that “Implementing an ECM solution is similar to eating an elephant one bite at a time.” As the new kid, full of excitement I have tasked myself with raising awareness about this event and gathering the best people to join us for next year. One of the folks that have chosen to join me in my journey is Jeff Shuey – industry blogger. Jeff is a technology expert and his knowledge ranges over many topics. I want to thank him for being willing to take me on as a mentee in this new world! To read Jeff’s blog, visit www.jshueywa.blogspot.com.

Register for Nexus for only $195! Use code NEXUS10SPL

Geetha French
Account Executive
ImageSource, Inc.

Geetha

  

Nexus 09 Recap

For those of you who attended Nexus 09, you know how awesome it was. For those of you who didn’t, here is a little recap for you.

The opening event at the Twisted Cork at the Hyatt in Bellevue was a great way to kick off the conference and bring together attendees, vendors and ImageSource staff. There were appetizers and cocktails, and it was just a fun way to mingle with everyone.

The first day of the conference was very eventful. It kicked off with Atle Skjekkeland, Vice President of AIIM as the keynote speaker. He discussed new worker models, Enterprise 2.0 and social media. The second keynote presentation that day was a case study panel. Each panelist discussed his solution and the benefits it brought each organization, as well as answered questions.

The breakouts for the first day were packed with information ranging from SharePoint, to ILINX Capture, to Social Media.

The evening event was held at Lucky Strike Lanes in Bellevue. This was an awesome event. It was not your typical bowling alley. It was chic and modern. The food was fabulous and the music was great.

Day two of the conference boasted Shadrach White, CTO of ImageSource and John Isaza from Howett Isaza Law Group as the keynotes. Breakouts were centered around records management, enterprise planning, and more.

If you haven’t registered for Nexus 2010, you need to! Space is limited and right now, the price is only $195! Use code NEXUS10SPL. The dates are Nov. 4-5 at the Meydenbauer Center.

If you would like additional information on ECM topics, please add us to your RSS feed and Follow us on Twitter. Stay tuned for our Facebook Fan Page and Profile as well.

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ECM Support Twitter feed http://twitter.com/ecmsupport

Kristina Parma
Corporate Communications Manager
ImageSource, Inc.

Capture, Connect, Share

That was the resonating thought left on people’s minds after attending Nexus 2009 at the Meydenbauer Center in Bellevue, WA. The ILINX product line is a unique product offered only by ImageSource, Inc. It’s a flexible web-based capture software suite that allows a distributed capture solution. It has no volume licensing, so there is no limitation on how many documents are scanned. Attendees were very impressed with the ILINX products and how they co-exist with other capture software in the same environment.

“It so easy to become complacent with our day to-day routine, sometimes you need something to shake you and rejuvenate you! This is what our Nexus conference does for me. It gives me a chance to meet my customer and to be remind that what we do improves peoples work environment and in essence we improve our customers’ lives at work and we all know we spend more time at work than anywhere else so we are improving lives! I get a chance to see how our customer are excited about the changes in the market places and they are genuinely excited about improving their environments.“ – Ruben Kerson, Inside Sales Manager at ImageSource

Until next year everyone!!

Andrea Latham, CDIA+
Inside Sales
ImageSource, Inc.
Phone 360.943.9273
www.imagesourceinc.com

 

KnowledgeLake 3.0 & SharePoint 2010

During the SharePoint 2009 Conference being held in Las Vegas this week I got a chance to preview some of the latest ECM technologies built for SharePoint.

One of the standouts was newly minted technology from KnowledgeLake.  They showcased a new viewer built in SilverLight that is really slick.

Also worthy of mentioning was the new redaction technology used in conjuction with the Fujitsu fi6140 scanner to automatically redact sensitive areas of  document with a password protected encryption key.  Once scanned and redacted the document can be easily shared without revealing key personal or confidential information.  It’s definately not your dad’s redaction technology.SilverLight Viewer from KnowledgeLake

I had a chance to sit down with Ron Cameron and discuss his take on SharePoint 2010.  Needless to say he is a fan.  I asked him to sum up what it would mean to existing users of MOSS 2007 when planning upgrades.

“The transition to SP2010 will be fairly painless if planned well.  The heart and lungs of the platform remain the same.  There are a lot of added features & the object model expansion will give existing customers a whole new level of integration and scalability options.” 

Based on the upgrade breakouts I generally agree with the exception of how customized your current MOSS platform is and the extent to which custom web parts are used in your sites.

There is much more to blog about on SP2010 and I will be updating several of our ECM Blogs with relevant topics on Records Management, Remote BLOB Storage, Document Management, Web Content Management & Scalability s be sure to check them out often for updates.  The next couple of weeks are going to be really exciting as we put the finishing touches on our Nexus 2009 ECM conference so I’ll try and post more as time permits.

KnowledgeLake and Fujitsu sponsored a rocking beach party at the Mandalay Bay Resort & Casino.  Special VIP guest KnowledgeLake Man was showed up, I even got a couple of pictures.

Dude I love SharePoint & KnowledgeLake

Its a bird, its a plane, its KL MAN!!
Its a bird, its a plane, its KL MAN!!

 

 

 

 

 

 

 

 

 

 

 

Shadrach White (not pictured)
Chief Technology Officer
ImageSource, Inc. 

Microsoft SharePoint 2010 – Las Vegas Conference Day 2

Today I attended several breakout sessions.  First up, Booz Allen Hamilton: The Right Information to the Right People at the right time – How Social Computing empowers BAH.  Walton Smith from the Business Portals and Social Media team gave a very insightful presentation on the evolution of Social Networking platforms at BAH.  He focused on how creating a suite of social media tools has fostered increased communication, collaboration and innovation.

Capture

Tag Tile – Tag Cloud

Three key elements to the adoption of Social Networking in an organization can be illustrated by the following:

  • You already have Social Network(s) within your organization.  The challenge is that it isn’t formalized, searchable or managed using a platform like SharePoint at an Enterprise level.
  • Change Management is the pivot point of successful adoption and usability.  50% of the Social Media teams budget at BAH is spent on change management, the other 50% is development of the Social Computing platform.  It’s important to understand that we can learn to work together differently, to evolve using the tools that are available today.
  • Outlook is most likely your Defacto Collaboration tool.  The problem is all the information is stored in silos and not easily browsed or searched to find important information & knowledge.

Enterprise initiatives to adopt and manage these important technologies should incorporate key areas of the organization from the outset, Legal, Marketing, HR and IS.  It is vitally important to have Executive support and visibility.  Use your Executive team and the most tenured employees as the foundation for populating social media.  Have their profiles, experience and messaging populated and available as an example.  This creates top down adoption and enthusiasm.  Other areas to focus on as outlined in the presentation are:

  • Develop Information sharing policies
  • Make the adoption viral, show recently updated profiles and Tag Tiles / Tag Clouds to highlight the most recent and popular content
  • Don’t put anything on the Social net you wouldn’t want your mother or boss to know
  • When on boarding new employees use the Social computing platform

Much of the effort to change people’s perception of Social Computing as a tool and not a toy will come from connecting communities of people together and providing information that ultimately speeds work productivity and decision making.

Social Networking provides a venue to feel more connected to your colleagues.  You most likely have more in common with the people you work with than you think.  The bigger the organization the harder it is to connect and find valuable information.  The wheel often gets reinvented and the time to complete ‘like’ activities is compounded.

There was much more to get absorb from Walton’s presentation but these are some of the highlights I took from the breakout.

I will be presenting more on this topic at Nexus 2009 held in Bellevue, WA. at the Meydenbauer Convention Center Nov 2-3, 2009

Shadrach White
Chief Technology Officer
ImageSource, Inc.

 

Microsoft SharePoint 2010 – Las Vegas Conference Day 1

The 2009 Microsoft SharePoint Conference held at the Mandalay Bay Resort & Casino in Las Vegas has officially kicked off.  It has attracted around 6,000 attendees from around the world.

SharePoint 2009 Conference Badge

SharePoint 2009 Conference Badge

ImageSource exhibited recently at Oracle OpenWorld in San Francisco, we will round out this month with attendance at Kofax Transform in San Diego and we will be exhibiting at IBM On Demand at the Mandalay Bay in Las Vegas, which begins October 25th and runs through the 29th.

Then the Annual Nexus Enterprise Content Management conference begins November 2nd and runs through November 3rd.  I look forward to seeing you there and hope you can attend some of the breakouts that I will be speaking at, check out the agenda here.

I attended several break-out sessions today at the SharePoint conference and wanted to highlight some of the exciting announcements coming from Microsoft & KnowledgeLake.  First I attended ECM for the Masses – How SharePoint Delivers on the Promise.  Key areas that everyone who has followed Microsoft SharePoint has considered as gaps in true ECM functionality are starting to be addressed.

  1. Records Management:  SharePoint 2010 comes completed with a revamped Records Center, that includes the ability to create taxonomy schedules and import existing schedules using CSV files.  Microsoft is calling this Managed Metadata.  More importantly there is now a Unique Document ID that is created for each content item.  This Document ID is stored in the database and follows the content item regardess of where the original content is stored or migrated to.  This will also make integrating with 3rd party Line of Business applications such as ERP, CRM or Cloud based computing platforms.  Other key features include Document Sets that allow you to create work packets/packages, Advanced Routing to determine appropriate library or folder with predefined RM metadata.  Check in / Check out, Legal Holds, Folksonomy (tags created by individual users, that can be re-used)
  2. Web Content Management:  In context editing, by implementing the Ribbon UI, familiar to Office 2007 users, authoring and editing exisitng web content is a snap.  Rich media support for photos, video and audio files has been updated with a new slice of cool SilverLight that allows web developers to skin the player to match the rest of the sites branding.  Also included are web analytics that allow site owners to monitor traffic and size of the site(s).
  3. BLOB: binary large objects, for years ECM practitioners and tenured professionals have known that storing large image files in the database is a no-no.  This architecture created real scalability problems for SharePoint 2003 & 2007.  Although it was somewhat addressed with EBS, external blob storage support in 2007.  It was still a sticking point for enterprises looking to deploy large SharePoint solutions to support 100’s of millions of content items like TIF files.  KnowledgeLake did a nice job of using EBS techniques in their software to bridge the scalability issues.  With SP 2010, RBS or Remote Blob Storage is now support at the API level.  This will allow third party storage vendors to create fully pluggable storage architectures that can be used to reduce SQL database growth, advance SP scalability and much more.
  4. Workflow:  For many who have used third party workflow engines and tools, the out of the box capabilities of earlier versions of SharePoint were lackluster.  In SharePoint 2010 you can build rules based workflow routing for individual content items and document sets based on document actions.  Most of the workflow demonstrations I saw were modeled around records management processes.  I will have to seek more information on this as the conference progresses.

I also attended KnowledgeLake: ECM on SharePoint 2010 – Features that rock!  by Chris Caplinger.  This was very well attended and I learned about some of the key Server & Scalability improvements to Indexing, Search/Query and the aforementioned EBS/RBS architecture.  Chris gave a sneek preview of the new KnowledgeLake Viewer based on SilverLight, very cool.

Shadrach White
Chief Technology Officer
ImageSource, Inc.

Using ILINX to Integrate with ERP Systems

Enterprise Resource Planning Systems (ERPs) integrate all data and processes of an organization into a unified system. A typical ERP system will use multiple components of computer software and hardware to achieve the integration. A key ingredient of most ERP Systems is the use of a unified database to store data for the various system modules. Most ERP Systems implementation require the standardization of business processes to match the system modules. Although this standardization is difficult during the first implementation, upgrades are quick and relatively inexpensive because of the standardized processes and modules. The process improvements this type of standardization enables are substantial. An imaging system allows you to bring this standardization of processes to your document handling.

ILINX Integrate is designed to complement a wide variety of enterprise systems. One of the biggest uses of ILINX is to provide imaging or document management functionality as a ‘bolt-on’ to existing ERP platforms. When the system integration is done right, most users do not even know they are using ILINX Integrate.  It simply appears as if every needed document is stored right in the ERP system.

In addition to the ROI provided by the imaging itself, it also allows the most basic business processes to be enhanced through workflow applications. Enterprise Resource Planning (ERP) provides financial software that facilitates sharing information within the company whereby all departments or divisions can see what is transpiring elsewhere in the company. ERP provides transparent information management so that every division is apprised of events as they happen.

Integrating ERP with document imaging technologies using ILINX power and transform a business into a dynamic enterprise.  To learn more about how ILINX products can enhance your current solution, please register for Nexus.

Andrea Latham, CDIA+

Inside Sales

ImageSource, Inc.

Phone 360.943.9273

www.imagesourceinc.com

 

ECM Best Practices: Green Solutions

ECM Solutions almost always yield two kinds of green: Green in your wallet and Green for the environment.

Manual processes take time and are labor-intensive. Green solutions allow companies to better use resources, time and money.

Scenario 1:
Company A does not have an ECM solution. They do all their reviews and approvals manually. They route documents manually and have to make copies for every reviewer/approver. Joe is the person who receives all the necessary documents to start the application process. He then has to make copies for five other people to review and approve or deny. Once those five people have reviewed the documents, they have to route the documents to each of their bosses, another five copies. The entire application process takes about four to six weeks. The applicant is then notified by mail if their application has been approved or denied.

Scenario 2:
Company B has an ECM solution in place. They are utilizing electronic forms and workflows. Jim receives the necessary documents to start the application process online. He goes to his Inbox and there is an email informing him he has documents to review. He reviews those documents and then routes them electronically to the next five people who need to review them. Then those five people route it to each of their bosses. There is a two-day limit on the number of days each person has to review the document. The entire process takes about one week. The applicant is then notified by email and/or phone if their application has been approved or denied, and no paper had to be printed or copied.

Company B, the one with the electronic forms and workflows, is saving time, money, resources and being more efficient which benefits customers. Turnaround time is much faster and they didn’t need to use any paper. No documents were lost and applications can be stored in a repository for later recall. Company A on the other hand, has a completely manual process where they have to route documents by hand and file them in a file cabinet.

Company B is saving money by using an electronic process. They no longer have to print, copy, etc. This is also much better for the environment. They don’t have to use paper and other materials since everything is done electronically. The return can also be significant because of time savings, cost savings and labor savings.

To learn more about how Green Solutions can help yield more “Green,” join ImageSource at their annual ECM Solutions Conference, Nexus 09. There will be a multitude of presentations on how improving processes can help save you money and be more environmentally friendly. To learn more about Nexus or to register for the event, visit www.NexusECM.com.

Kristina Parma
Corporate Communications Manager
ImageSource, Inc.

 

Going Green with Document Imaging

Green business isn’t just talk anymore!  Many companies today are working on Green Initiatives to make them more environmentally friendly.  One popular initiative is to go “paperless” and implement a document imaging system.  What could be more environmentally friendly than saving some paper, hence saving trees?  Document management reduces paper creation, storage requirements, and travel costs.  Online forms and signature eliminate paper at the source.  There are many resources on Green Initiatives in the document imaging world provided by participating in groups such as AIIM, ARMA, and attending conferences that discuss these initiatives such as the ImageSource conference, “Nexus.”

When it comes to deciding what kind of scanners you need for your document imaging system, many companies are taking a harder look at which manufactures are producing environmentally friendly equipment.  Some concerns include what type of chemicals used in the products, energy-saving modes, duplexing options, and if the manufacture recycles.  Compared to other office equipment, (According to the EPA)  a scanner consumes significantly less energy than a photocopier, resulting in lower green house gases.

American office workers use four million tons of copy paper annually, equivalent to 10,000 sheets of copy paper per worker.  If the United States were to reduce office paper by 10%, 1.6 million tons of greenhouse gases could be eliminated, the same as removing 280,000 cars from the road.  As more companies implement document management systems, their paper creation and use goes down and therefore create less greenhouse gases.  Although our world is far from being completely paperless, we are surely making great strides in that direction and lessening our footprint on the environment in the process.

Andrea Latham, CDIA+

Inside Sales

ImageSource, Inc.

Phone 360.943.9273

www.imagesourceinc.com

ECM Best Practices: Document Capture

We are going to start a series of blogs called the “ECM Best Practices” series. This series will cover a range of topics for the next six weeks, including ECM Training, Hot Trends in ECM, Document Scanning, Document Capture, Green Solutions and Integration with ERP.

This week, I am going to focus on Document Capture. Document capture makes life easier and allows us to get more done with less time and fewer resources. Manual processes are both labor intensive and time consuming. Document capture allows employees to perform tasks with speed and accuracy.

Companies today need to look at utilizing Distributed Capture in addition to Centralized Capture. Distributed capture gives organizations the freedom to scan and capture information at remote locations, instead of mailing documents to one central location. Having a central hub is important in scanning, but having distributed capture in addition is necessary to reduce costs, improve accuracy and save time.

One of the hottest capture products on the market today is ILINX Capture. ILINX Capture is a web-based capture product that allows you to capture information anywhere, anytime, any place. Compared to traditional capture products, ILINX Capture costs significantly less and takes less time to deploy and train users. This thin-client application is perfect for small to medium-sized businesses who are looking to improve efficiencies, or for large businesses who are in need of a capture product that can handle large volumes of documents.ILINX Capture

On November 2nd and 3rd, ILINX Capture will be showcased at ImageSource’ s annual ECM Solutions Conference, Nexus, in Bellevue, Wash. This conference is a great opportunity for anyone who is looking for educational content and industry-specific training. The conference will have speakers from Microsoft, Oracle, Cardiff, Bowe Bell & Howell, as well as from ImageSource. There will be a breakout session on Distributed Capture, a two-part session on the new ILINX products, including ILINX Capture, as well as a keynote on the importance of capture.

To register for Nexus, or to learn more about the conference, visit www.NexusECM.com.

To learn more about ILINX Capture, visit www.ilinxcapture.com. For additional information, read this blog post about ILINX Capture.

Kristina Parma
Corporate Communications Manager
ImageSource, Inc.

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SharePoint ECM Gaps, Should you be concerned?

I have been in this ECM industry for over 10 years and have never seen a product grow as fast as Microsoft SharePoint –  MOSS 2007.  Nearly every organization that I have visited recently has some version of SharePoint in-house. I ask myself, “What are these gaps that I keep hearing about and how are they affecting these organizations? Is it affecting their ability to control documents and are they compromising security of critical information?”

Understanding these gaps and knowing some excellent third party application tools will help assure success of your SharePoint initiatives. Many of these issues will be covered at the Nexus 2009 event held in Bellevue, WA on November 2nd and 3rd. I have found several organizations that have experienced stalls or cancellations on certain project initiatives due to lack of understanding these gaps and what tools are available to help them.

Some SharePoint gaps include Management, Audit and Security functionality. I want to point out the gaps in Imaging, Metadata and Search functionality. SharePoint has shown limited ability to scan and index large volumes of documents. Also missing is the ability to do discreet or constrained searches. I have found an excellent third party application, KnowledgeLake,  that is perfect for handling these gaps.

KnowledgeLake has developed a suite of software products on the .net platform that works directly with SharePoint. These tools give you the ability to scan high volumes of documents, hard copy and electronic, fast and easy, add metadata (including data extraction from LOB’s) and more importantly the ability to do discreet searches.

If you are serious about taking advantage of the ECM portion of SharePoint then you owe it to yourself to research the award winning KnowledgeLake products.

What is Nexus?

 

If you are looking for a world-class Enterprise Content Management Solutions Conference, look no further. Nexus is the northwest’s premier ECM conference, offering valuable content and infomation, dynamic keynote speakers and much more. For more information or to register for Nexus 09, visit www.NexusECM.com.

Check out the video below from last year’s Nexus conference.

Kristina Parma
Corporate Communications Manager
ImageSource, Inc.

 

Infonomics Article ECM

Dan Hooper of Integrated Services Inc. recently contributed and article to the July.August issue of Infonomics Magazine.

July.August 2009 Cover

July.August 2009 Cover

The article focuses on the importance of developing a strategy for managing information and content.  So often organizations focus on the technological features of an ECM platform or software solution and not the business processes and people that will need to adopt change in order to successfuly implement a new ECM system.  Whether your looking to implement a Document Management, Content Management, Document Capture, eForms, Web Content Management, Business Process Automation or Document Imaging solution it is important to understand that a key difference between success and failure is user adoption through effective change management and executive leadership.  You can dot all your I’s and cross all your T’s on the technical front evaluating a software solution but if you don’t understand how it will affect the user community, what policies and procedures you will need to revise and how you will market the solution internally you could end up winning the battle and loosing the war.

Another key element to a successful ECM strategy is a committment to future upgrades, enhancements, technical support and ongoing training.  A well managed ECM strategy should constantly evolve over time.  Many organizations who invest in an ECM solution from an initial purchase and implementation standpoint do manage to meet many of the goals and objectives of the original project.  The challenge comes when the project is complete, users are working with the new solution and the implementation partner has fulfilled its obligations.  At this point many ECM solutions are not upgraded consistently, new employees don’t recieve the same level of training and new technologies are not incorporated to enhance the functionality of the solution.

I look forward to reading the next column’s on this topic.  Thanks to Dan Hooper and AIIM for publishing this article.  Many of these topics will be explored and discussed during Nexus 2009 held in Bellevue, WA. November 2,3

Shadrach White
Chief Technology Officer
ImageSource, Inc.
ILINX Capture

The Importance of ECM Education

We all know that the economy is not as robust as it was two years ago.  That is a fact.  It seems that the immediate reaction when the economy slows is to cut back on “non essential” items.  The question is, what is essential and what is not.

The obvious answer is that items that directly produce revenue are essential and everything else is not.  Often the ECM strategy for an organization is to “limp along” with the status quo and not to spend money on upgrades, updates or even education.

The down economy will not last forever.  Would it not be wise to position ourselves to take the best advantage of new opportunities when they arrive?  One of the best ways to do this is to study the ECM environment and to learn about new trends, new solutions, and new methods.

When the economy rebounds, organizations who have prepared will be able to move quickly and move ahead of the competition by deploying new and innovative ECM strategies.

Educational events abound.  Many are very expensive and should be examined in terms of their potential value.  However, there are values in the arena that should be taken seriously.  These events offer “best of breed” presentations on a variety of ECM and management related topics.

A good example of such an event is the annual Nexus conference sponsored by ImageSource www.nexusecm.com  Nexus is a two day event that provides information on all aspects of ECM including Software, Hardware, Project Management, Records Management, Business Analysis, Planning, and Return on investment.  Attendees learn about Capture and Integration and to participate in general discussions about ECM.  Additionally Nexus provides an opportunity to network with ECM peers.

This post may seem to be directed at organizations that may or may not fund education for their employees.  But the same ideas apply to the individual.  If the company won’t fund you, think about investing in yourself.  Wouldn’t it be advantageous to be a few steps ahead when the job market expands?

Think ahead, do you want to be stuck with the status quo, or do you want to be poised to take advantage of a rebounding economy?

Kathleen Fish
Senior Account Executive
ImageSource, Inc.

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Powered by ILINX

If you don’t know about ILINX Capture, you should.

ILINX Capture is an amazing Web-based application that allows you to capture information any place, any time. This flexible product is designed to streamline business processes, and allow users to index quickly and accurately. ILINX Capture also costs significantly less than traditional scanning solutions, and because it’s browser-based, users can access it from anywhere in the world.

The benefits ILINX Capture offers are incomparable to other traditional capture platforms. ILINX Capture is also easy to deploy, taking only about a minute per desktop. This thin-client platform is also easy to maintain. Other benefits include:

  • Minimal training
  • Low total cost of ownership
  • No page count licensing
  • Supports distributed and centralized environments
  • Improves accuracy of information delivered
  • Image-enables line-of-business applications
  • Configurable based on the user needs

ILINX Capture is also compatible with different ECM systems. The application can release information to your current line-of-business application, but i will also work with a variety of Enterprise Content Management systems, including:

To learn more about ILINX Capture, visit the ILINX Capture Web site. To learn about the entire line of ILINX products, visit the ILINX section of our Web site.

ImageSource will also be showing ILINX Capture at our annual NEXUS conference. To learn more about the event, or to register, visit www.NexusECM.com.

Kristina Parma
Corporate Communications Manager
ImageSource, Inc.

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