Mission critical scanner with no maintenance. Really??

I have been reselling scanners and scanner maintenance for 14+ years now. I have helped clients pick their original equipment, maintain it and replace it, and some of my customers are on their third or fourth cycle with me. I am shocked every time I come across an account that doesn’t understand the value of a maintenance contract.

When you have a maintenance contract you have a fixed cost for the year. You don’t have to worry about coming up with the budget to unexpectedly replace or repair your equipment.

Nobody wants to have the uncomfortable conversation with their boss. The one where you admit that your equipment is not covered and you don’t know when production will resume. And as far as repair costs are concerned, all you know is it won’t be cheap.

Remember when you bought your scanner? It was a major decision; you reviewed spec sheets and made comparisons and talked to anyone you could to get a glimpse into your future. Finally, you made the best decision you could. And now that it’s yours, you don’t want to maintain it. Really??

Think about how long it can take to make a purchase. Imagine how if the unexpected happens you may not have the luxury of time. You may not even have access to the correct people who sign off on it. Perhaps the final decision is yours. Do you really want to have to make this decision on the fly? While production is at a standstill?

This equipment was mission critical at the time of purchase and now you have learned to rely on it. But since its’ purchase, there are hotter topics and projects that you focus your budget on. The takeaway? Don’t forget about your scanner and give it the respect and attention it deserves. Take care of your equipment so it can take care of you!

If this scenario sounds familiar or like something you want to avoid. Give us a call and we can help you plan your hardware future.

Ruben Kerson
Inside Sales Manager
(360) 943-9273
ImageSource, Inc.

Team Unity – Cultivating Productivity on the Field and in the Office

When was the last time your entire organization or department met together before sitting at your desk and going on with your daily work? I’m not talking about those hour long weekly meeting to discuss status on projects or sales reports. I’m talking about a quick and fun, 10-15 minute huddle with your team that sets the stage for each day.

According to a recent Gallup Employee Engagement analysis, when employees don’t feel motivated to participate in the workplace, productivity drops and absenteeism rises. In fact, companies with highly engaged employees showed nearly four times the financial growth rate of companies with lower engagement.

Coming from a sports background and having participated in team sports my whole life, I’ve learned that motivation, unity, morale, communication and feeling loose is key for any team to be successful. I believe you have to be in that mindset every day you step into the office. Every work day should feel like a game day or like you’re going into battle. Everyone on your team should be on the same page and be heading towards the same goal. And yes, every team’s goal may be different depending on what you do, but in the end what really matters is the motivation and mindset of your team while heading towards that common goal. Continue reading

Converging Mobility with Enterprise Content Management (ECM)

In a recent report, IDC predicts 87% of connected devices by 2017 will be tablets and smartphones.  In the same report, it is predicted that the purchase and use of PCs will drop from 28.7% to 13% by 2017.Worldwide-Smart-Connected-Device-Forecast-Market-Share-by-Product-Category-2012-2017-iCharts

What does this trend data really mean?  Well, for starters, it might mean that more people will be playing Angry Birds than ever before.  From a business point-of-view, tablets and smartphones are both disruptive and viewed like a Swiss Army Knife:  a single device that can do many things.  However, with these mobile devices, there is both the opportunity for rewards and the potential for risks.  It makes no difference if the mobile device is provided by your employer or is a BYOD situation.  On the whole, the same rules apply; however, there are some nuances about BYOD that invite additional risks to be mitigated. Continue reading

Increase in small home-based businesses equates to growth of content to manage

Small businesses are major players in the U.S. Economy. According to Forbes.com, over 50% of the working population (120 million individuals) works in a small business.

With the advancements in technology it has become easier for people to create and run small businesses, without insurmountable operating expenses, out of their homes. In fact, 52% of all small businesses are home-based (Forbes.com). This has led to small business growth nationwide and changes in the way these businesses operate.

How do they manage the increasing inflow of content to their businesses?

How do they search and find information effectively?

Continue reading