As Easy as One, Two, Capture

Enterprise. Content. Management (ECM)— “Enterprise content what… Enterprise rental cars?”

People who are not in the ECM/ technology industry are most likely unfamiliar with this three- word term. Just watch our hilarious Street Smarts Video to hear the various answers. This is a phrase that can sound a little intimidating and jarring. I, myself am new to this industry, and I’m not going to lie—right before working at ImageSource I was intimidated. Prior to my start date, I had repetitive thoughts running through my head, “How am I going to learn and master the Enterprise Content Management industry?” But luckily when I began working at ImageSource these thoughts soon disappeared.

Don’t be fooled by the ECM term, a broad description will make understanding this industry possible. ImageSource is a full service Enterprise Content Management solutions provider and integrator. This means we offer services and infrastructure using paperless technology. Everyone has tons of papers, documents and files. This can range from a small doctor’s office that needs to keep track and organize their patient’s health charts, medical history, insurance, etc. to a larger scale such as an entire city in California: organizing, processing and recording thousands of papers a day. ECM comes in by capturing (such as scanning), organizing and storing all these papers which can be easily retrieved even from a remote location.

Real Life Snippet:
Just yesterday I went to the car dealership to pick up our company car after getting it serviced. Like any other business, you receive services, pay for the services, and then get a receipt.  Upon receiving the receipt my first thought was, “I need to make a copy so I have one for my expense report and so that our accountants have a copy as well.” BUT this is where ImageSource comes in. ImageSource offers a product called ILINX®. And keeping up with the times, we have a smart phone app called ILINX® Capture Mobile. All I had to do was grab my iPhone, open up the app, and capture the receipt by taking a picture. I then typed in some data to index the receipt such as the date, location, and name of the company. The image then converted to a pdf and was immediately e-mailed to my own address. Now when I send in my expense report, I have the receipt ready to go.

My brief personal experience shows that we can even hone down to the individual such as you or me to explore the benefits of ECM and its services– all of which makes our daily lives a bit easier.

Tracy Lim
Communications Manager
ImageSource, Inc.

Anyone Else Hate Carrying a Wallet Full of Receipts?!

We live in a fast-paced world. This is a time when we want information instantly, at the click of a button, on the tips of our fingers. We want information about the economy, the latest news updates, what our friends are doing Friday night, etc.

On any given day, I can open up my Internet browser and check out Google News, then head over to the New York Times and CNN to get my fix for what’s going on in our country and the world. Then I pop open Twitter to get the latest happening in the Enterprise Content Management and Document Imaging world, and to get a good laugh from some crazy tweeps I follow. I’ll open up articles and pictures and see what’s been happening for the last few hours. Jump over to Facebook and I can see what my friends did last night, check out new pictures, see who’s gotten married, broken up, or who’s in a “complicated” relationship. I can see which of my friends once again posted too much information or put up sayings or quotes that make you smile.

The cool thing about all this is that I can also do it from my smart phone. It doesn’t matter if I’m sitting at my desk, riding in a car, waiting for an airplane or lying in a hammock. I can take this information with me everywhere I go.

Moving off topic for just a second; I’m a compulsive receipt-keeper. I keep every receipt I get, and I’m super crazy about it. I like to keep track of purchases, see which pair of shoes my paycheck may have gone to, or see how much I spent on groceries. In my work life, I keep receipts to show our Accounting Department that I’m not spending company money on weekend getaways or skinny jeans.

However, up until recently, this was a task that I could only take care of at my desk. That’s where my scanner is and where my documents are saved. I would have to save up all my receipts from various trips and then wait to scan them in at the office.

Enter ILINX® Capture Mobile! ILINX Capture Mobile is an app that allows you to capture information anywhere. Traditional capture software requires a desktop installation. But now, I can simply grab my phone and capture the documents I need.

For example, say I’m at a customer dinner and picked up the tab. Now, instead of having to be sure I bring that receipt back to capture at my desk, I can open up ILINX Capture Mobile and capture that receipt after I’ve signed. It converts the image to a PDF, and I can give it
some index values. I can then email it to myself to refer back come expense report time.

So if you’re anything like me and hate carrying around a handful of receipts, I would definitely recommend getting ILINX Capture Mobile. It’s available through the App Store and even better, it’s free! It’s simple, easy to use, and will alleviate the pain our wallets feel from bulging at the seams from being overstuffed with receipts. But more importantly, it allows us to capture that critical information, index it, and send it back to ourselves for later use, all at, well, the click of a button.

Kristina Parma
Communications Manager
ImageSource, Inc.

 

Eating Our Own (Yummy) Dog Food

Every day at ImageSource I use the technology that we help implement at other organizations. It helps remind me why our Customer Partners get pretty excited about information processes that get transformed through ECM technology. Instead of printing, shuffling paper, waiting, shuffling some more, waiting, chasing down the paper, copying, shuffling and filing, we can complete a process efficiently, accurately and have a digital record.

It’s time to submit my expense report, so I’ll use that for an example.

I gather a few paper receipts, and scan them on my Fujitsu Scansnap desktop scanner using ILINX Capture software. Using a desktop browser, ILINX Capture allows me to add indexing to this batch of documents, so I can easily search for them.

My other receipts are already PDF images that I captured using the camera functionality on my iPhone and a handy app called ILINX Capture Mobile. It lets me turn my paper receipts to digital images on the fly, and attach keywords to them. (This is especially convenient when traveling.)

I merge my PDFs into one document using Adobe Acrobat, and go to our intranet site for where I find a LiquidOffice eForm designed for ImageSource expense reports. Utilizing pull-downs, pop-up calendars and automatic calculators, I quickly enter essential data about each receipt, attach my PDF with receipt images and hit submit. After the package is automatically routed to my supervisor for approval, ILINX Connect for eForms seamlessly transports it to Oracle Image & Process Management system.

Our Accounting staff views the documents right from within their accounting software system using ILINX Integrate, without having to go into IPM. Should my expense report documents ever need to, they could be sent through an IPM workflow or packaged and migrated out using ILINX Export.

It is liberating to work in an automated environment. Instead of shuffling paper, my time is free to do things that actually require my expertise, of which report submittal is not one.

Carol Jellison
Creative Director, ImageSource

 

Beyond the cool factor: show me the value

Although I have always worked in the IT industry, I have never been what people call an early adopter. As an example, I was still one of those people with a standard cellphone (you remember? the type that only lets you place a call and receive a call) until last week when I received an iPhone for my new job at ImageSource.

I will adopt a technology when I can easily and quickly identify the benefits it will bring me, which usually means it has to be affordable to begin with. The cool factor wears off after a while… I have to say that within the last 10 years, we became spoiled with an abundance of “freebies.” With the advent of freemium business models, it is now easier to find free applications, services or products over the Internet. Need free email?  Sign up for Gmail. You need more storage? Just pay for it. That is why I will always spend some time trying to find a free solution to my problem first. Only when I can’t seem to find a good enough solution for free will I explore the possibility of paying for it. Call me cheap, I call this common sense!

With an initial cost of zero dollars, you might be tempted to think that Return on Investment (ROI) would be infinite. However, you have to factor in time and switching costs in the equation. If I realize it will take a long time to find what I want, or learn how to operate a free application in comparison to the benefits a non-free solution can bring me, I will gladly pay for it. However, if I can’t find a free or reasonably priced solution, I will choose the status-quo solution and will wait until the switching costs decrease. As an example, I recently paid $15 for a video screen scraping solution after I spent 30 minutes trying to find a free solution that would be good enough. I am still not fully satisfied with Jing, the solution I eventually purchased from the makers of Camtasia, but it was good enough as a solution to my problem for the financial and time investments I made.

Every day, we are discovering new ways to do old things that may not change our life dramatically but definitely contribute to making it easier and more enjoyable. I was among the people who were reticent about the idea of going digital when it came to photography back in the early 2000s. I felt like I needed to have printed photos in order to enjoy them. To me, if not on paper, they could not be called photos to begin with. Fast forward to a few years later, and I probably became the biggest proponent of digital photography. When I moved from Chicago to Los Angeles in 2008, I scanned all of my older photos from the 90s and disposed of all of them as I realized it was easier to access them on a computer rather than having to access and sort through them in stored boxes. I used the move event as an excuse to go all digital. When you think about it, there are probably more chances of my pictures fading, getting destroyed, misplaced or lost in these boxes than if stored digitally. Obviously, those precious photos (most of them taken at the time when I had hair) are now scrupulously stored on (1) my external hard drive for easy access, (2) DVDs for backup, (3) a (very inexpensive) external backup service for disaster recovery. Welcome to the digital age!

As we all know, paper will not go away any time soon and the volume of physical content even continues to grow. However, the volume of electronic content grows at a faster pace than paper content. With ubiquitous capture devices such as digital cameras, smartphones, as well as desktop scanners, everyone is now a contributor to the explosion of rich media, including photos and videos.

ImageSource just released the first version of a free iPhone app (you should know I like freebies by now) for distributed capture called ILINX Capture. It is a very simple and intuitive, yet very powerful application that allows users to capture a photo with their iPhone, index it and have it sent to their email in a PDF format. The enterprise version of this distributed capture solution is obviously more advanced but we can imagine future versions of the iPhone app that would complement the enterprise version and allow users to send the photos of scanned documents to particular server locations, repositories or send them in formats other than PDF. What is interesting about this is that we are slowly but surely covering the “last mile of digital distribution.” What I mean by that is that the distribution of content had traditionally and historically been addressed by larger operations such as newspaper editorial staff or broadcasters. The largest staff in the world will never be able to cover every event and breaking news at the time they occur. We are now putting all the tools and applications in the hands of the consumers so that everyone is potentially a content contributor, be it text, photo or video content.

You can imagine all sorts of use cases with an application such as ILINX Capture for iPhone. On the Menuism website, for example, users can not only write reviews of the restaurants they frequent, but also upload photos of the establishment as well as the menus. With applications such as ILINX Capture for iPhone, it is easy to imagine all sorts of other real business or consumer applications, including expense receipt submission that would allow users to store and index receipts at time of purchase before they are consolidated and submitted as part of an expense report. Consumer-oriented companies such as Shoeboxed built a service business around scanning, indexing and validation of receipts and business cards to make it easier for end users to retrieve this type of information after it is categorized. Can you think of other business-oriented or consumer use cases for ILINX Capture for iPhone?

Michael Benayoun
Account Executive
ImageSource, Inc.

 

An Innovative Blend…ILINX® Capture with Canon ScanFront 220 / 220P

This week I wanted to highlight a great ImageSource combo that delivers an All-IN-ONE system that is perfect for Workgroup Capture.  This blended technology provides a comprehensive state-of-the-art scanning solution for any organization, regardless of size.

ILINX® Capture is a powerful web based application that allows you to capture information any place, any time.  It can be used for ad hoc and production scanning and indexing.  All you need is access to a browser and you can capture documents from anywhere in the world!

With ILINX Capture you can import and process emails, faxes and business documents and it is easily integrated with third-party and legacy systems. Once released from the scanner, the documents enter the ILINX Capture workflow system; allowing access to documents and batches from a thin web client.  ILINX Capture was a winner of the 2010 Product Innovation Awards –  Network Products Guide.

Now blending ILINX Capture with Canon ScanFront 220 / ScanFront 220P scanner, this allows you to plug your captured information directly into your office network.  With the user-friendly touch screen, you can scan directly to e-mail, FTP, shared folders or USB memory and it releases to a comprehensive workflow system that is assessable from any browser.

Worried about security and access to your network? The Canon ScanFront 220 / ScanFront 220P has robust security features offering fingerprint authentication with easy remote management.

Check out the demo of how it works on You Tube – you will see how easy it is to apply innovation in your workflow processes!

For more information see the PDF below.

Dynamic Duo – ILINX Capture & Canon ScanFront 220P

Megan Lane
Inside Sales
ImageSource Inc.
Phone 360.943.9273
iPhone 360.481.5946
www.imagesourceinc.com

  

Personalized Scanning – Fujitsu Style

Personalized scanning – Fujitsu Style

Fujitsu is about to release the new ScanSnap S1300, and scanning just got a little more personal.  Canon has recently entered this arena and low and behold, Fujitsu is on their heels.  This mobile scanning solution is ideal for professionals on the go and is easy to transport at only three pounds and can easily fit in a briefcase or laptop bag.  The ScanSnap S1300 is the smallest Fujitsu multi-page duplex scanner for one-touch ease of use – either on the road or in the office.

With distributed capture on the rise, here is another tool that allows the busy, mobile professional the ease and convenience of capturing the information.  This of course lends to improving productivity and efficiency of the individual with little effort.

This scanner can implement cross-platform functionality which increases its value and versatility.  It is compatible with a PC or a Mac giving the customer maximum flexibility and does so seemingly – without any software changes.  Up until now, one had to either purchase a ‘PC’ version or a ‘MAC’ version of scanners in this class.  In addition, it can be powered by either USB connectivity or an AC adapter.

The scanner’s performance is robust too for its size (up to 8 pages per minute) and it even has 10 page automated document feeder.  The scanner can handle documents as small as a business card and up to 34 inches in length.  The software offers several image enhancement features including automatic cropping and color detection, blank page deletion, and de-skew.  As an added feature, it features one button searchable PDF creation, PDF and JPEG and will scan to editable Excel and Word files.

This scanner offers a lot for its size and its price.  Please contact our Inside Sales Team here at ImageSource at 360-943-9273 for more details and upcoming delivery date.

Ian Hundtofte

 

Network Scanners, Living in a Connected World

Fujitsu fi-6010N

Network attached scanners have been available for quite a while. But the early version were extremely limited and didn’t always work as expected. The current version of network scanners come with a good sized user interface, touch screen or Keyboard and usual have a version of windows imbedded allowing for an easier setup and a familiar feel. These new units allow for quick deployment in a low volume setting and they are easy-to-use and they manage, secure, and operate as stand-alone solutions.

Many different manufacturers offer a network version of their scanner line.  Canon offers a great Network Scanner, the ScanFront 220.  With Fujitsu’s networthis scanner, you can simplify and standardize document management across your local branches or across the globe. Simply load your documents, log into the network, select the destination, and press the scan button.  It allows many users to access the network via one scanner using their person authentication logons.  Specific user settings can restrict the types of documents the user has access to scan, index, and view.

 

k scanner, the fi-6010N, includes many enhancements for greater ease of use, simplified device management and additional security feature for compliance or to assist with adherence to regulations.  This network scanner provides functionality including scan to e-mail, network fax, folder, printer, FTP website, and searchable PDF in a small footprint which enables document sharing amount departments or the entire enterprise.

The Kodak Scan Station 500 is designed as a walk-up capture station that requires minimal user training and is easy to use. The Scan Station 500 is a standalone solution that works with an existing network and makes use of existing network shared services to communicate with other network devices or destinations. The color touch screen is easy to use and allows you to

 

No matter which network scanner you think might work best for you or your organization, having the ability to scan directly to your network without the requirement of a PC is a great innovation in the document imaging environment.  You can purchase all these types of network scanner at ImageSource, Inc.quickly send your documents via email, fax, to networked drives, networked printers or USB flash drives.

Andrea Latham, CDIA+

Inside Sales

ImageSource, Inc.