11 Questions to Ask in Order to Buy the Correct Wide Format Scanner

At ImageSource, we have many customers who call in asking for information on Wide Format Scanners. Selecting the right Wide Format Scanner for your needs is imperative, as manufacturers do not normally provide evaluation scanners for you to test.

I always recommend that customers review a software webinar demo before buying these larger scanners. The software functionality and ease of use is an important differentiator between scanner manufacturers. The incorrect software combined with a scanner that does not meet all your needs can be a costly investment that cannot be returned to the manufacturer. In this category of scanner, the cheapest price tag does not necessarily mean the best fit!

There are some basic questions that we always ask our customers in order to qualify what scanner(s) is the most appropriate. I would like to share these to help you with any future selection processes/decisions.

  1. Do you need B&W, Grayscale, Color capabilities?
  2. If Color is required, is it Color critical (such as photos and art work), or simple color (such asline drawings or printed maps)?
  3. What is the largest size original you will be scanning?
  4. Is speed important? Will this be production scanning or just occasional scanning?
  5. Approximately how many scans per month?
  6. What condition are your originals in? Poor (folded with a lot of background), Medium or Good quality?
  7. What kinds of media will you be scanning? Paper, blueprints, Mylar, stitched linen (very old documents), maps, etc.
  8. Do you need thick document scanning capabilities?
  9. Do you need a stand and catch basket?
  10. Will this be a scan-to-file application or do you need scan-to-print (copy) functions as well?
  11. Will you need to edit, modify or convert any of the images into CAD or GIS file formats?

We have been working with the major Wide Format Scanner manufacturers for many years so we are here to help give our expertise for any questions you may have. ImageSource will make it easy for you and guide you towards the “best fit”.

We are here to help!

Megan Lane
Inside Sales Account Executive
ImageSource, Inc.

Webinars – A great place for free information

On Wednesday, August 20th at 10:00 PST, ImageSource and Fujitsu will be broadcasting a webinar about optimizing your hardware called Proactive Scanner Management. During this webinar you can learn about Fujitsu scanner trade-in programs as well as the latest and greatest models available. Learn about the out-of-the-box software as well as when to consider ILINX Capture for a more robust solution. This particular webinar will be recorded and available for viewing at your convenience if you are unable to attend the live event.

Webinars are a great source of learning usually for no cost. They can provide information on hardware you are considering as well as software solutions. Topics can also include specific verticals and solutions such as the upcoming “Paperless Courtroom” webinar featuring ILINX Capture and IBM FileNet. These topics are typically covered by industry experts that have been involved in successful implementations.

Webinars are a valuable source of information and something the savvy consumer should take advantage of.

Questions or comments:

Richard A. McDermott, ECMp, CDIA+
Account Executive
ImageSource, Inc.
360-943-9273 T
360-943-4449 F
http://www.imagesourceinc.com

Converging Mobility with Enterprise Content Management (ECM)

In a recent report, IDC predicts 87% of connected devices by 2017 will be tablets and smartphones.  In the same report, it is predicted that the purchase and use of PCs will drop from 28.7% to 13% by 2017.Worldwide-Smart-Connected-Device-Forecast-Market-Share-by-Product-Category-2012-2017-iCharts

What does this trend data really mean?  Well, for starters, it might mean that more people will be playing Angry Birds than ever before.  From a business point-of-view, tablets and smartphones are both disruptive and viewed like a Swiss Army Knife:  a single device that can do many things.  However, with these mobile devices, there is both the opportunity for rewards and the potential for risks.  It makes no difference if the mobile device is provided by your employer or is a BYOD situation.  On the whole, the same rules apply; however, there are some nuances about BYOD that invite additional risks to be mitigated. Continue reading

The ImageSource Customer Service Difference

I am a customer service specialist. Ninety percent of my job is customer service. It is my goal to offer effective solutions and products at a fair price and to do so above expectations. Which brings me to my most recent encounter regarding a lack of service – I cancelled my cable today. It felt as though they believed the customer needed them more than they needed the customer. Millions of dollars are spent on attracting customers, but how are companies treating the customers they have? When trying to reach the cable company to address my concerns, (my bill had increased by 50 percent), it took 10 minutes just to get to a live person on the phone. And when that person could not help, I was transferred to a different department where I was on hold for another 10 minutes. Shortly after I hung up. The next day I dropped off all my equipment at the local office and cancelled the service without ever being asked why I was cancelling. Continue reading

Increase in small home-based businesses equates to growth of content to manage

Small businesses are major players in the U.S. Economy. According to Forbes.com, over 50% of the working population (120 million individuals) works in a small business.

With the advancements in technology it has become easier for people to create and run small businesses, without insurmountable operating expenses, out of their homes. In fact, 52% of all small businesses are home-based (Forbes.com). This has led to small business growth nationwide and changes in the way these businesses operate.

How do they manage the increasing inflow of content to their businesses?

How do they search and find information effectively?

Continue reading

Where did Virtual Rescan Technology go?

I have personally been selling PC’s, PC Peripherals and scanners since 1995. When I came to ImageSource in June of 2000, I had to learn the document scanner side of things. ImageSource was definitely an early adopter of the VRS (Virtual Rescan) Technology. This insight was driven by being close partners with Fujitsu and Kofax. In the beginning, you had to have extra hardware components in the scanner and host PC to make the equation functional. The installations were clumsy at times, but it really was the best way to get the best quality image from your scanner.

Continue reading

The Importance of ECM Education

We all know that the economy is not as robust as it was two years ago.  That is a fact.  It seems that the immediate reaction when the economy slows is to cut back on “non essential” items.  The question is, what is essential and what is not.

The obvious answer is that items that directly produce revenue are essential and everything else is not.  Often the ECM strategy for an organization is to “limp along” with the status quo and not to spend money on upgrades, updates or even education.

The down economy will not last forever.  Would it not be wise to position ourselves to take the best advantage of new opportunities when they arrive?  One of the best ways to do this is to study the ECM environment and to learn about new trends, new solutions, and new methods.

When the economy rebounds, organizations who have prepared will be able to move quickly and move ahead of the competition by deploying new and innovative ECM strategies.

Educational events abound.  Many are very expensive and should be examined in terms of their potential value.  However, there are values in the arena that should be taken seriously.  These events offer “best of breed” presentations on a variety of ECM and management related topics.

A good example of such an event is the annual Nexus conference sponsored by ImageSource www.nexusecm.com  Nexus is a two day event that provides information on all aspects of ECM including Software, Hardware, Project Management, Records Management, Business Analysis, Planning, and Return on investment.  Attendees learn about Capture and Integration and to participate in general discussions about ECM.  Additionally Nexus provides an opportunity to network with ECM peers.

This post may seem to be directed at organizations that may or may not fund education for their employees.  But the same ideas apply to the individual.  If the company won’t fund you, think about investing in yourself.  Wouldn’t it be advantageous to be a few steps ahead when the job market expands?

Think ahead, do you want to be stuck with the status quo, or do you want to be poised to take advantage of a rebounding economy?

Kathleen Fish
Senior Account Executive
ImageSource, Inc.

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