Save Time and Money With Advanced Capture

Does your organization waste valuable time and resources to manually prep documents? Are you tired of manually typing in data which oftentimes isn’t inputted accurately and error-free? If you want to venture away from these tedious slow processes, there are solutions out there! Advanced capture technologies will streamline and automate the transformation of documents into structured electronic information for your business processes.

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Rule Your Data with IBM Datacap Taskmaster

AIIM’s (Association for Information and Image Management) research reveals that 40% of organizations that implement a Capture Solution will achieve a ROI within 12 months.  AIIM separates capture software into 3 categories: Ad-hoc image, batch image and batch transaction. There are many capture products available but one in particular I would like to discuss is IBM Datacap Taskmaster Capture software which is classified as batch transaction.

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What Helps Make IBM’s Watson So Smart? Content Analytics

If you got to see IBM’s Watson compete on Jeopardy a few months ago, you probably thought that it was interesting that a computer could compete (and win) against humans in a game show. What was not as apparent was the technology behind Watson, or how it could be applied to solve business challenges and provide insight into the massive amounts of unstructured information in your organization.

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ImageSource Achieves Third Oracle PartnerNetwork Specialization for Enterprise Manager

ImageSource is approved for their third Oracle PartnerNetwork Specialization achieving the Enterprise Manager Knowledge Zone. This distinction focuses on the use of Enterprise Manager to manage and monitor the Oracle technology stack. Oracle Enterprise Manager’s unique top-down approach to application management enables organizations to reduce complexity and increase efficiencies in their IT environments and optimally run their enterprise applications.

Oracle Specializations are designed to recognize distinguished Partners that have experience and knowledge in one or more product pillars. ImageSource achieved the Enterprise Manager specialization by showing proficiency with the product though testing in sales, support and implementation. Validated solutions and customer references required, demonstrate ImageSource’s expertise in Oracle WebCenter Content and as a leading integrator for Enterprise Content Management technologies. The two previous specializations ImageSource earned were for Enterprise Content Management and Service Oriented Architecture.

We are proud to add another specialization to our achievements in the Oracle PartnerNetwork Knowledge Zones and are currently working on two additional designations.  We look forward to announcing their completion in near future.

Debbie Horton
ImageSource
Communications Director

Decentralized Scanning: Evolving Thought

Doctors, for a long time, assumed our brains (like so many other complex machines) had a “top down” structure for how we process and store data. Historically, medical scholars thought that there must have been an overpowering component within the brain (hippocampus) that would call on certain brain neurons for information. If you needed to recall when your wedding anniversary was, the hippocampus would call on neuron 56352.2, for example. If it needed to recall how to jump start your car battery, it would call neuron 7362.3. To prove this theory, doctors in the 60’s hooked up test subjects to various sensory equipment and would ask them a series of questions. They thought, if you asked the test subjects certain things, very specific neurons would fire. So, they began monitoring these specific neurons in the brain… And they wound up waiting and waiting and waiting. Unfortunately for the doctors, instead of a neat, logical correlation between particular memories and particular neurons, they found a hodgepodge of neurons being called. With each question, many different neurons lit up… What was going on?? Surely, memories resided in a specific location in the brain. As much as doctors wanted to find a hierarchy in the brain, it just didn’t exist.

Eventually, doctors began to realize that various memories were actually stored across numerous parts of the brain. At first, scientists thought this theory to be somewhat primitive and disorganized. As counterintuitive as they thought this might be, this brain model theory would make one’s memories far more resilient. In the old model, if the specific brain neuron was damaged, we’d have lost that memory forever. With the more modern understanding, however, the loss of a single brain neuron doesn’t amount to a sudden vanishing of data.

Within the business world (very much like our brains), we constantly try to find hierarchal structure when building companies and organizing business processes. In my review of how companies around the world are adapting within this highly competitive landscape, more and more operations are decentralizing various processes and procedures. They are accommodating new consumer expectations, as opposed to forcing the centralized “brick and mortar” approach to work. The older centralized approach ultimately has become too slow, too costly, and too inconvenient for this modern fast pace demanding and competitive economy. This model creates a single point of failure, which can be detrimental in the grand scope of a business. In the world of imaging (or information capture), more organizations are placing their ingestion gateways out on the web, or simply closer to the consumers themselves. Take a look at the Wikipedia, Ebay or Craigslist business models. Why burden the consumer with complex ordering processes and procedures? Why not empower them with a “24/7” means of ordering services, on their whim or demand? For banks, more new and existing customers are opening accounts online, and more loans are being executed right away as a result of branches being able to capture critical consumer information in “real time”. An insurance adjuster with a hand held capture device like an iPhone can snap a picture in the field and deliver that content directly to a claim file instantaneously. The demands placed on business in this technology age are unmerciful. Business practices should strive to meet the consumer’s needs at new levels and understanding “how” to do this via technology is a step in the right direction. It is possible to utilize all of our business “neurons”. We can branch out and capture more data and accomplish more of our goals.

Just like neuroscience, we need to evolve our thinking in the world of business operations. Distributed Capture, or providing consumers a simple means to interact and request services or products, is the not the wave of the future… It is the demand of the present.

Ed Figueroa
ImageSource, Inc.

As Easy as One, Two, Capture

Enterprise. Content. Management (ECM)— “Enterprise content what… Enterprise rental cars?”

People who are not in the ECM/ technology industry are most likely unfamiliar with this three- word term. Just watch our hilarious Street Smarts Video to hear the various answers. This is a phrase that can sound a little intimidating and jarring. I, myself am new to this industry, and I’m not going to lie—right before working at ImageSource I was intimidated. Prior to my start date, I had repetitive thoughts running through my head, “How am I going to learn and master the Enterprise Content Management industry?” But luckily when I began working at ImageSource these thoughts soon disappeared.

Don’t be fooled by the ECM term, a broad description will make understanding this industry possible. ImageSource is a full service Enterprise Content Management solutions provider and integrator. This means we offer services and infrastructure using paperless technology. Everyone has tons of papers, documents and files. This can range from a small doctor’s office that needs to keep track and organize their patient’s health charts, medical history, insurance, etc. to a larger scale such as an entire city in California: organizing, processing and recording thousands of papers a day. ECM comes in by capturing (such as scanning), organizing and storing all these papers which can be easily retrieved even from a remote location.

Real Life Snippet:
Just yesterday I went to the car dealership to pick up our company car after getting it serviced. Like any other business, you receive services, pay for the services, and then get a receipt.  Upon receiving the receipt my first thought was, “I need to make a copy so I have one for my expense report and so that our accountants have a copy as well.” BUT this is where ImageSource comes in. ImageSource offers a product called ILINX®. And keeping up with the times, we have a smart phone app called ILINX® Capture Mobile. All I had to do was grab my iPhone, open up the app, and capture the receipt by taking a picture. I then typed in some data to index the receipt such as the date, location, and name of the company. The image then converted to a pdf and was immediately e-mailed to my own address. Now when I send in my expense report, I have the receipt ready to go.

My brief personal experience shows that we can even hone down to the individual such as you or me to explore the benefits of ECM and its services– all of which makes our daily lives a bit easier.

Tracy Lim
Communications Manager
ImageSource, Inc.