5 Reasons You Need to Meet in Person

I have been with ImageSource for almost 11 years and in the computer industry almost 47. My journey has taken me from field engineer, to systems support engineer to management and finally to sales. To say I have seen it all is an understatement. Anyone who knows me has always heard me say that email, voicemail, Twitter and Facebook are all great sales tools, but that is exactly what they are – tools. There is no substitute for face-to-face meetings.

Just this past week the ImageSource executive team and I completed our third week of Nexus ’14; a week of personalized, private sessions where we meet with customers to discuss their unique ECM needs. We met with all of our customers face-to-face; listening to them, (I repeat: listening to them), taking notes and presenting the future direction of ImageSource. The results exceeded any of our expectations.

My clients are just like yours: They want to Skype, email and text. But here’s why you still need face time. Continue reading

How Twitter Taught Me the Importance of Change Management

In the Enterprise Content Management (ECM) industry, I probably hear on a weekly basis how crucial Change Management is. We talk about it with our Customer Partners, in our press releases and case studies. I knew it was something that was important, but I didn’t get a true idea of HOW important it is until we decided to have everyone in our company blog and use Twitter.

I thankfully have a boss who embraces social media and understands the value it can bring to an organization. However, it was tough getting everyone in our company to be as “gung-ho” as we are. We started with blogging and rolled out our eight ECM blogs in late June of 2009 and have been contributing to each one for the last nine or so months. After the blogs came Twitter. When I first started using Twitter about a year and a half ago, I thought it was stupid and that there was no value in it. Now, I’m not so sure what life would be like without Twitter – well my life anyway. I attended an unofficial Twitter Conference a few weeks ago in Seattle and I couldn’t believe how many people attending had jobs that revolved around this social media tool. That to me said that Twitter is more popular and more useful than many people realize.

I was having a hard time understanding why my colleagues weren’t as interested in blogging and Twitter as I was. I’m a Millennial and have grown up with the Internet, instant messenger, MySpace, Facebook, etc. I think a huge part of Change Management is helping the users see exactly what the value is in the new product, environment, whatever. For us, our different departments have different ideas of what is valuable to them. The “Aha” moment was realizing that we had to specifically show different groups of people where the value was for each of them. Since realizing this, we have had seminars and hands-on workshops to show employees the value and give them the confidence to use the tools.

I have truly realized that Change Management doesn’t just exist in projects and installs. It can be important in things that may not seem like a big deal, like blogging and Twitter. Whatever the circumstance, it’s important that the users see what the true value is and understand why they are making a switch. You have to show them why what they’re going to be doing is better than what they’re doing now and how it’s going to bring value to them.

Nexus ’10 is a great place to learn about the importance of Change Management and how critical it is to a project. Nexus is ImageSource’s annual Enterprise Content Management Solutions Conference held in Bellevue, Wash. This year’s conference is Nov. 4-5, 2010 at the Meydenbauer Center. Register for only $195 using discount code BLOG100. For more information on Nexus ’10 or to register for the event, visit http://NexusECM.com or check out the Nexus Blog for up-to-date information.

Kristina Parma
Communications Manager
ImageSource, Inc.
@KristinaParma

 

Nexus 2010 ECM Solutions Conference EARLY BIRD DISCOUNT $195

Nexus 2009 ECM Solutions Conference was a resounding SUCCESS!!

First I would like to thank every single attendee and our valuable sponsors for your enthusiastic participation and support.  Nexus2010 registrations continue to be completed by organizations that understand the value and importance that this event has on the strategic planning of ECM initiatives for their businesses.  Nexus2010 will be held at the Meyedenbauer Convention Center on Nov. 4th & 5th – 2010.  We are encouraged of course by the outpouring of positive feedback we have received, we are grateful for each and every comment.  ImageSource will work diligently to again “raise the bar” in all aspects of planning, execution and content delivery.  We are listening on our Nexus Twitter feed for any and all recommendations for speakers, breakouts and special events that you feel would be valuable, so Tweet us!

The Green ECM Video can be found on YouTube so check it out.


We are offering a limited time promotion for early registrations of $195 for a full conference pass. Use discount code NEXUS10SPL.  Register early as we are keeping this event exclusive so seating is limited

Also a reminder of where you can find more information on ECM topics, please add us to your RSS feed and Follow us on Twitter.  Stay tuned for our FaceBook fan sites too.

BLOGS
Nexus ECM: http://nexusecmsolutionsconference.wordpress.com/
ECM Project Managers: http://ProjectManagementForECM.wordpress.com
ECM Systems Engineers: http://ECMTechnicalExpertise.wordpress.com
ECM Solutions: http://IndependentIntegratorsOfECM.wordpress.com
ECM Developers: http://SoftwareDevelopmentForECM.wordpress.com

Twitter
Nexus ECM Twitter feed http://twitter.com/nexusecm
ImageSource Twitter feed http://twitter.com/imagesourceinc
ILINX Capture Twitter feed http://twitter.com/ilinxcapture
ECM Support Twitter feed http://twitter.com/ecmsupport

Shadrach White
ImageSource, Inc.

Nexus 09 Recap

For those of you who attended Nexus 09, you know how awesome it was. For those of you who didn’t, here is a little recap for you.

The opening event at the Twisted Cork at the Hyatt in Bellevue was a great way to kick off the conference and bring together attendees, vendors and ImageSource staff. There were appetizers and cocktails, and it was just a fun way to mingle with everyone.

The first day of the conference was very eventful. It kicked off with Atle Skjekkeland, Vice President of AIIM as the keynote speaker. He discussed new worker models, Enterprise 2.0 and social media. The second keynote presentation that day was a case study panel. Each panelist discussed his solution and the benefits it brought each organization, as well as answered questions.

The breakouts for the first day were packed with information ranging from SharePoint, to ILINX Capture, to Social Media.

The evening event was held at Lucky Strike Lanes in Bellevue. This was an awesome event. It was not your typical bowling alley. It was chic and modern. The food was fabulous and the music was great.

Day two of the conference boasted Shadrach White, CTO of ImageSource and John Isaza from Howett Isaza Law Group as the keynotes. Breakouts were centered around records management, enterprise planning, and more.

If you haven’t registered for Nexus 2010, you need to! Space is limited and right now, the price is only $195! Use code NEXUS10SPL. The dates are Nov. 4-5 at the Meydenbauer Center.

If you would like additional information on ECM topics, please add us to your RSS feed and Follow us on Twitter. Stay tuned for our Facebook Fan Page and Profile as well.

BLOGS
Nexus ECM: http://nexusecmsolutionsconference.wordpress.com/
ECM Project Managers: http://ProjectManagementForECM.wordpress.com
ECM Systems Engineers: http://ECMTechnicalExpertise.wordpress.com
ECM Developers: http://SoftwareDevelopmentForECM.wordpress.com
ECM Products: http://ProductsAndSolutionsForECM.wordpress.com

Twitter
Nexus ECM Twitter feed http://twitter.com/nexusecm
ImageSource Twitter feed http://twitter.com/imagesourceinc
ILINX Capture Twitter feed http://twitter.com/ilinxcapture
ECM Support Twitter feed http://twitter.com/ecmsupport

Kristina Parma
Corporate Communications Manager
ImageSource, Inc.